You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a creche, swimming pool, gym, sports hall, fitness suite, dance studio, sauna and spa.
• Services / facilities within the grounds include the multisports centre (indoor running track/ ball courts) running track, athletic area, football, 3 artificial 5-a -side courts.

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• Comments View
  • Please contact the venue for details of the opening times for each facility.
  • The venue holds some female-only sessions in the pool, group exercise classes and the first floor of the gym.
  • Access to the facilities in the grounds is through the main building.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• This venue is situated in Plaistow/ North Beckton.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is West Ham.
• The nearest underground station is Upton / Canning Town.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 375cm x 500cm (12ft 4in x 16ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 170cm (5ft 7in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There self service computers and units that allow customers to sign up, book classes or purchase a day pass.
  • There are security barriers that are opened with a swipe card that are given to members.
  • The security barriers have a width of 90cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are steps into the swimming pool.
• There are 4 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The main pool is shallow at both ends.

You are on Accessible Changing Room (Pool Changing Rooms). Skip to the next section.

Accessible Changing Room (Pool Changing Rooms)

• There are accessible changing rooms available.
• The accessible changing room is located within the wet side changn rooms.
• There is an identical facility in the female changing room.
• The facility is 48m (52yd 1ft) from the main entrance.
• The door opens inwards.
• The width of the door is 90cm (2ft 11in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 300cm x 210cm (9ft 10in x 6ft 11in).
• There is not a sink.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 180cm (5ft 11in).
• There is not a wheel in shower.

You are on Accessible Shower (Pool Changing Rooms). Skip to the next section.

Accessible Shower (Pool Changing Rooms)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the pool accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 45cm (1ft 6in).
• Other facilities available include; accessible toilet in the same room.
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There are separate male and female accessible showers and toilets.
  • One is within the standard toilets at the entrance to the changing rooms.
  • There is a second similar facility within the changing rooms.

You are on Accessible Toilet (Pool Changing Rooms - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Pool Changing Rooms - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 37m (40yd 1ft) from the main entrance.
  • This accessible toilet is located in the changing room standard toilets.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • There are separate female and male accessible toilets.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 195cm x 195cm (6ft 5in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 128cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 56cm (1ft 10in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 130cm (4ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Comments View
  • There are additional accessible toilets within the pool changing rooms.
  • There is also an accessible toilet on the first floor 7m from the lift.
  • The transfer space is on the right.

You are on Standard Changing Room (Swimming Pool). Skip to the next section.

Standard Changing Room (Swimming Pool)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 37m (40yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 35m (38yd 10in) from the reception desk.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the pool.
• The standard changing room(s) surveyed is/are located from the corridor to the left of reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor to the left from reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the ground and first floors.
  • The fitness suite is 15m (16yd 1ft) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are permanently held open.
  • The opening is 82cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.
• Comments View
  • The main entrance to the gym is from the first floor.
  • There is a shallow step up to the cardio area.
  • The ground floor access door has a short moderate slope after it into the gym.

You are on Other Floors (Fitness Suite Stairs). Skip to the next section.

Other Floors (Fitness Suite Stairs)

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• Steps View
  • The floors which are accessible by stairs are G-1 in fitness suite.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting levels are bright.
• Comments View
  • These spiral stairs can be bypassed using the lift.
  • Customers with mobility difficulties can use the staff door from reception direct to the ground floor gym area.

You are on Standard Changing Room (Dry Changing). Skip to the next section.

Standard Changing Room (Dry Changing)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the lift.
• The standard changing room(s) is/are approximately 8m (8yd 2ft) from the Studio 1.
• The standard changing room(s) surveyed is/are located on the first floor.
• There is level access to the standard changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the male and female pool changing rooms.
  • The female and male toilets are approximately 35m (38yd 10in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the male and female pool changing rooms.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are additional standard toilets in the first floor dry changing rooms (picture 3).

You are on Outside Access (Access to Track and Multisports Centre). Skip to the next section.

Outside Access (Access to Track and Multisports Centre)

• This information is for the entrance located from the main corridor to outside areas and the multisports centre.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 155cm (5ft 1in).

You are on Level Change (Access to Track and Multisports Centre). Skip to the next section.

Level Change (Access to Track and Multisports Centre)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope gradient is slight.

You are on Outside Access (Multisports Centre Entrance). Skip to the next section.

Outside Access (Multisports Centre Entrance)

• This information is for the entrance located from within the grounds.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 200cm (6ft 7in) wide.

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• Comments View
  • The multisports hall is shared with the adjacent school.
  • It is available to other users outside school hours.

You are on Accessible Toilet (Multisports Centre Accessible Changing Rooms - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Multisports Centre Accessible Changing Rooms - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the multisports centre entrance.
  • This accessible toilet is located to the right of the main walkway.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens by sliding.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 250cm x 280cm (8ft 2in x 9ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 200cm (6ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There are three accessible toilets in the multisports centre.
  • Two have the transfer space to the left.
  • The furthest has a right hand transfer.

You are on Accessible Shower (Multisports Centre Accessible Changing Rooms). Skip to the next section.

Accessible Shower (Multisports Centre Accessible Changing Rooms)

• Accessible shower facilities are available.
• The showers are located with two of the accessible toilets.
• The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
• The height of the seat is 50cm (1ft 8in).
• Other facilities available are accessible toilet, flip down seat in dry area, locker, hair dryer.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.

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• Comments View
  • The running track is accessed through the main building.
  • The all-weather pitches are in front of the main building, to the right of the drive.
  • There is level access into these pitches by a 140cm wide door.