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Newham Town Hall

Barking Road, East Ham, London, E6 2RP

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Access Guide

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Introduction

  • Comments View
    • The main hall is licensed for civil ceremonies. .
    • The hall and meeting rooms are available to hire.
    • The venue will be open outside the standard opening times for some meetings and special events.
    • Most council staff are based in the office building at 1000 Dockside.
    • Customer enquiries in person are generally dealt with at East Ham Customer Service Centre, also on Barking Road.

Location

  • The venue is situated of the area.
  • This venue is situated in East Ham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is East Ham.

Opening Times

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 340cm x 450cm (11ft 2in x 14ft 9in).
    • The nearest designated bay is 21m (22yd 2ft) from the main entrance.
    • The furthest designated bay is 24m (26yd 9in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Access to the car park is from Barking Road.

Outside Access (Main Entrance)

  • This information is for the entrance located facing High Street South.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 155cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 170cm (5ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 140cm (4ft 7in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the steps.

Outside Access (Hall Entrance)

  • This information is for the entrance located on the side of the building facing Barking Road.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 155cm (5ft 1in) wide.
  • Comments View
    • This entrance is used when there is a large event on in the main hall.
    • It opens directly onto stairs leading to the first floor.
    • This entrance can be bypassed using the main entrance.

Level Change (Hall Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of and immediately after the entrance.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • There are 10 steps in front of the doors.
    • There are 15+ steps after the doors to the first floor.

Reception

  • The desk is 10m (10yd 2ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 10m (10yd 2ft) from the main entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • Chairs with armrests are available.
  • All chairs have armrests.
  • Announcements are in person.
  • Information is available in Braille on request and large print on request.
  • Information in other languages and formats is not available on request.
  • Lighting levels are medium.
  • There is a television.
  • Subtitles are not available.
  • There is space for an assistance dog to rest.
  • Vending machines are not available.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Picture 1 shows one of the meeting rooms.
    • Pictures 2 and 3 show the main first floor function hall and the foyer outside the hall.

Other Floors (Main Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located to the right of the entrance foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 200cm (3ft 3in x 6ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Level Change (Access to Council Chamber)

  • There are steps to access this area / service.
  • The steps are located from the main first floor level up to the council chamber.
  • There is / are 8 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.

Lift (Access to Council Chamber)

  • There is a lift for public use.
  • The lift is located from the first floor main level to the council chamber.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 1-chamber.
  • The platform lift accesses a small level change.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 123cm (2ft 11in x 4ft).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 30m (32yd 2ft) from the main entrance.
    • The accessible toilet is located to the left of the corridor after reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (First Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the lift.
    • The accessible toilet is located to the left of the first floor foyer.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There are two accessible toilets next to each other.
    • The toilet described refers to the left hand photograph.
    • The other toilet has the transfer space to the right.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left of the main corridor beyond reception.
    • The female toilets are 26m (28yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the left of the corridor beyond reception.
    • The male toilets are 20m (21yd 2ft) from the main entrance.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located first floor female standard toilets.
    • The height of the baby change table once extended is 94cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There are additional male and female standard toilets on the first floor on either side of the first floor foyer.
    • From the foyer there are 3 medium marked steps up into the toilets.
    • The steps do not have hand rails.

Level Change (Standard Male Toilets Ground Floor)

  • There are steps to access this area / service.
  • The steps are located from the main corridor down to basement level.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.