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Stratford Bus Station

Great Eastern Road, Stratford, London, E15 1AZ

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Access Guide

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Introduction

  • Related link TFL Accessibility Guides.
  • Http://tfl.gov.uk/forms/12387.aspx
  • Related link TFL Accessible Buses.
  • Http://www.disabledgo.com/access-guide/london-borough-of-newham/tfl-accessible-buses

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Stratford.
  • The nearest mainline station is Stratford.
  • The nearest underground station is Stratford - Jubilee and Central lines.

Opening Times

  • The venue is open 24hrs.
  • Comments View
    • Some bus services run through the night.
    • Please check the station website for details.

Parking

  • The venue does not have its own car park.

Bus Station

  • The station is staffed.
  • There are generally 2 member(s) of staff on duty.
  • The station is not staffed between 22:00 - 06:00.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located opposite the Straford rail station.
  • There is not a ticket office / travelcentre.
  • There are 6 stands / bays.
  • Announcements are audio.
  • The bus companies operating within this station are TFL.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of Statford rail station.
  • The taxi rank is 100m (109yd 1ft) from the bus station.
  • There is not a wheelchair for patrons to borrow.

Counter (Information Desk)

  • There is level access to the counter from the entrance.
  • There is not a lowered section.
  • The height of the counter is medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • TFL buses do not accept cash payments.
    • Oyster Cards, contactless payment cards and pre-purchased travel cards are accepted.
    • Travel cards are available from the ticket offices or machines inside Stratford rail station.
  • Opening Times View
    • Monday 06:00 - 22:10.
    • Tuesday 06:00 - 22:10.
    • Wednesday 06:00 - 22:10.
    • Thursday 06:00 - 22:10.
    • Friday 06:00 - 22:10.
    • Saturday 07:00 - 22:00.
    • Sunday 07:00 - 22:00.

Bus Station Stand

  • The stands which have level access are all.
  • Comments View
    • All the bus stands are sheltered.
    • Some seating with armrests is available.

Accessible Toilet

  • The nearest accessible toilets are beyond the ticket barriers inside Stratford rail station.

Standard Toilet(s)

  • The nearest standard toilets are beyond the ticket barriers in Stratford.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.