You are on Introduction. Skip to the next section.

Introduction

• Related link TFL Getting Around London Guide.
• Http://tfl.gov.uk/cdn/static/cms/documents/uploads/forms/getting-around-london-large-print.pdf
• Related link TFL Accessibility Guides.
• Http://tfl.gov.uk/forms/12387.aspx

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• Comments View
  • All TFL buses (except the preserved original Routemaster buses, which do not operate in Newham) are fitted with a ramp to the centre door.
  • The bus surveyed was a standard double-decker model.
  • Most single deck buses have similar ground floor and entrance arrangements.
  • Single deck buses which only have one door have a ramp at this door.
  • TFL offer a travel mentoring scheme to help disabled passengers gain the confidence to become independent travellers.
  • The maximum size of wheelchair that can be carried is 70 x 120cm.
  • The maximum size of mobility scooter is 60 x 100cm with a turning radius of 120cm.
  • The maximum combined weight of wheelchair/ scooter and user is 300kg.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the centre of the bus.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 104cm (3ft 5in) wide.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp does not have handrails.
• The width of the ramp/slope is 80cm (2ft 7in).

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• Comments View
  • The powered ramp is operated by the bus driver.
    
  • There is a 300kg total weight limit on the ramp.
    
  • The bus driver is able to lower the bus to minimise the slope of the ramp.

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

• This information is for the entrance located at the front of the bus.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 100cm (3ft 3in) wide.

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• Comments View
  • The driver is able to lower the bus to minimise the step between the pavement and the bus floor.

You are on Inside Access. Skip to the next section.

Inside Access

• The lighting levels are varied.

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• Comments View
  • There is space for one wheelchair or mobility scooter user opposite the central door.
    
  • Wheelchair and scooter users are advised to travel facing backwards, with the back of the wheelchair against the padded backrest.
    
  • There are grab rails to both sides of this area.
    
  • Wheelchair users have priority over other passengers, including those with pushchairs.
    
  • There are marked seats near the entrances where passengers with mobility difficulties have priority.
    
  • On the bus surveyed, the rear two rows of seats on the ground floor were raised up by a deep step.
    
  • Other bus models may vary.
    
  • Bus announcements are audible and visual, and provide the location of the next bus stop.
    
  • Some buses are equipped with hearing loop systems, which may or may not be fully functional.

You are on Other Floors (Stairs to Upper Deck). Skip to the next section.

Other Floors (Stairs to Upper Deck)

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• Steps View
  • There are 9 steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The services on the floors which are not accessible are additional seating.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water cannot be provided for an assistance dog.

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• Comments View
  • Braille and large print information can be ordered from TFL customer services.
  • Buses accept payment by Oyster card, a contactless payment card or using a travelcard or season ticket.
  • Cash is not accepted on buses.
  • The interior of buses varies slightly depending on age, operator, make and model, but all London Buses have ramps and a designated space for a wheelchair user.
  • Wheelchair or mobility scooter users do not need to show a ticket or validate a Freedom Pass or Oyster card to travel.