Access Guide
Introduction
- Related link TFL Getting Around London Guide.
- Http://tfl.gov.uk/cdn/static/cms/documents/uploads/forms/getting-around-london-large-print.pdf
- Related link TFL Accessibility Guides.
- Http://tfl.gov.uk/forms/12387.aspx
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Comments
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- All TFL buses (except the preserved original Routemaster buses, which do not operate in Newham) are fitted with a ramp to the centre door.
- The bus surveyed was a standard double-decker model.
- Most single deck buses have similar ground floor and entrance arrangements.
- Single deck buses which only have one door have a ramp at this door.
- TFL offer a travel mentoring scheme to help disabled passengers gain the confidence to become independent travellers.
- The maximum size of wheelchair that can be carried is 70 x 120cm.
- The maximum size of mobility scooter is 60 x 100cm with a turning radius of 120cm.
- The maximum combined weight of wheelchair/ scooter and user is 300kg.
Outside Access (Accessible Entrance)
- This information is for the entrance located at the centre of the bus.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 104cm (3ft 5in) wide.
Level Change (Accessible Entrance)
- There is a ramp/slope to access this area/service.
- The ramp does not have handrails.
- The width of the ramp/slope is 80cm (2ft 7in).
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Comments
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- The powered ramp is operated by the bus driver.
- There is a 300kg total weight limit on the ramp.
- The bus driver is able to lower the bus to minimise the slope of the ramp.
- The powered ramp is operated by the bus driver.
Outside Access (Front Entrance)
- This information is for the entrance located at the front of the bus.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 100cm (3ft 3in) wide.
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Comments
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- The driver is able to lower the bus to minimise the step between the pavement and the bus floor.
Inside Access
- The lighting levels are varied.
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Comments
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- There is space for one wheelchair or mobility scooter user opposite the central door.
- Wheelchair and scooter users are advised to travel facing backwards, with the back of the wheelchair against the padded backrest.
- There are grab rails to both sides of this area.
- Wheelchair users have priority over other passengers, including those with pushchairs.
- There are marked seats near the entrances where passengers with mobility difficulties have priority.
- On the bus surveyed, the rear two rows of seats on the ground floor were raised up by a deep step.
- Other bus models may vary.
- Bus announcements are audible and visual, and provide the location of the next bus stop.
- Some buses are equipped with hearing loop systems, which may or may not be fully functional.
- There is space for one wheelchair or mobility scooter user opposite the central door.
Other Floors (Stairs to Upper Deck)
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Steps
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- There are 9 steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The services on the floors which are not accessible are additional seating.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
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Comments
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- Braille and large print information can be ordered from TFL customer services.
- Buses accept payment by Oyster card, a contactless payment card or using a travelcard or season ticket.
- Cash is not accepted on buses.
- The interior of buses varies slightly depending on age, operator, make and model, but all London Buses have ramps and a designated space for a wheelchair user.
- Wheelchair or mobility scooter users do not need to show a ticket or validate a Freedom Pass or Oyster card to travel.