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Timber Lodge Cafe - Unity Kitchen

Queen Elizabeth Olympic Park, 1A Honour Ley Avenue, Stratford, London, E20 1DY

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Access Guide

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Introduction

  • Services / facilities within the building include meeting rooms and a male and female multi faith prayer room.
  • Related link Queen Elizabeth Olympic Park.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday 09:00 - 17:00.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Stratford.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Stratford International and Stratford.
  • The nearest underground station is Stratford International and Stratford.
  • Comments View
    • The nearest DLR station is Stratford International
    • The nearest Overground Station is Stratford.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are single width.
    • The door opening is 95cm (3ft 1in) wide.
  • Comments View
    • The doors here are actually double, with a width of 190cm.
    • However the push pad only operates one of the doors.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the venue.
  • There is level access into the venue.
  • The main doors open automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The doors are single width.
    • The door opening is 95cm (3ft 1in) wide.
  • Comments View
    • The doors here are actually double, with a width of 190cm.
    • However the push pad only operates one of the doors.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The distance between the floor and the lowest table is 37cm (1ft 3in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Changing Places

  • Location and access View
    • The facility is located at the rear of the cafe.
    • The facility is 25m (27yd 1ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is not a radar key.
    • The key can be obtained from a member of staff.
    • The dimensions of the facility are 290cm x 390cm (9ft 6in x 12ft 10in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook.
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the left as you face the toilet is 290cm (9ft 6in).
    • The transfer space on the right as you face the toilet is 70cm (2ft 4in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on both sides.
    • The type of sink is adjustable.
    • Wall mounted hand rails are not available at the sink.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 23m (25yd 6in) from the main entrance.
    • The accessible toilet is located at the rear of the cafe.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The door into the accessbile toilet is push pad activated and it has a push button lock.
    • There is a similar accessible toilet with the lateral transfer space on the left.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.