Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Forest Gate.
- The nearest underground station is Upton Park.
- The nearest DLR station is Stratford.
Opening Times
- Monday 08:00 - 19:30.
- Tuesday 08:00 - 19:30.
- Wednesday 08:00 - 19:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 19:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- There are standard and Blue Badge parking strips located on Upton Lane.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 100cm (3ft 3in).
Reception
- The desk is 8m (8yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Accessible Toilet
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right of reception.
- The shared toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.