Access Guide
Introduction
- The specialist family focus team is located on the first floor.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Peckham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Peckham Rye.
Opening Hours
Parking
- The venue does not have its own car park.
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Comments
View
- Unmarked and undesignated on street parking is available.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 117cm (3ft 10in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is permanent.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Children's Play Area
- The play area is accessed from the rear of the building.
- The door opens away from you.
- The door is heavy.
- The door width is 85cm
- The surface of the play area is made up of a soft covering and is uneven.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter and straight ahead.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 20m (21yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (9yd 2ft) from the main entrance.
- The accessible toilet is located past reception and on the left.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 180cm x 227cm (5ft 11in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 96cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 110cm (3ft 7in) high.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Standard Toilet(s) (First Floor)
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located to the left as you exit the lift.
- The female and male toilets are 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.
Toilet with Adaptations (Second Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 7m (7yd 1ft) from the lift.
- The accessible toilet is located to the left as you exit the lift.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 165cm x 250cm (5ft 5in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 97cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.