You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a hall, studio, swimming pool and fitness suite.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Canada Water.
• The nearest underground station is Canada Water.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is underground.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 240cm (7ft 10in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Step-free access from the car park to the main entrance is using the vehicle ramp.
  • There is a 4 hour parking restriction in place.
  • Blue Badge holders are directed to Gomm Road for parking. Gomm Road runs down the side of the centre and provides street level access within 60-80 metres to the entrance.
  • Blue Badge holders are exempt from the parking restrictions in place on Gomm Road.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are single.
• The width of the door opening is 90cm (2ft 11in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 109cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you face the entrance.
• There is/are 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There are security barriers to the left of reception.
  • The width of the wider barrier is 90cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in some areas of the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Photograph 1 is the entrance foyer.
  • Photographs 2 and 3 show the hall on the ground floor, to the right from the main entrance.
  • Photograph 4 shows the spin studio, on the ground floor, to the right from the main entrance.
  • Photographs 5 and 6 show the pool viewing balcony off the first floor landing.
  • There is level access to the balcony by lift but there is no designated seating area for wheelchair users.
  • There are 6 medium unmarked steps to access the tiered seating area.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 7 steps.
• The steps do not have handrails.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Accessible Changing Room (Wet Changing). Skip to the next section.

Accessible Changing Room (Wet Changing)

• There are accessible changing rooms available.
• The accessible changing room is located in the wet side female changing area.
• There is a facility with similar specifications in the male changing room.
• The facility is 35m (38yd 10in) from the main entrance.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 150cm x 470cm (4ft 11in x 15ft 5in).
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is fixed.
• The length of the bench is 180cm (5ft 11in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 50cm (1ft 8in).

You are on Standard Changing Room (Wet Changing). Skip to the next section.

Standard Changing Room (Wet Changing)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
• The standard changing room(s) surveyed is/are located on the ground floor, to the left of the main entrnace.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are separate wet side female and male changing areas.

You are on Accessible Toilet (Wet Side Changing Area). Skip to the next section.

Accessible Toilet (Wet Side Changing Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
  • This accessible toilet is located in the wet side changing area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a unisex toilet.
  • There are separate female and male accessible toilets in the wet side changing area.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 108cm (3ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 130cm x 265cm (4ft 3in x 8ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Wet Side Changing Area). Skip to the next section.

Standard Toilet(s) (Wet Side Changing Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the wet side female and male changing areas.
  • The female and male toilets are approximately 35m (38yd 10in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter the main entrance, opposite the hall entrance.
  • The female and male toilets are approximately 50m (54yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Other Floors (Rear Staircase). Skip to the next section.

Other Floors (Rear Staircase)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 5m (5yd 1ft) from the lift.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 78cm wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes hand cycle, some resisitance machines and recumbant cycle.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Changing Room (First Floor). Skip to the next section.

Standard Changing Room (First Floor)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the fitness suite entrance.
• The standard changing room(s) is/are approximately 11m (12yd 1in) from the fitness suite.
• The standard changing room(s) surveyed is/are located on the first floor, within the fitness suite.
• There is level access to the standard changing room(s).

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the standard female and male fitness suite changing rooms.
  • The female and male toilets are approximately 8m (8yd 2ft) from the fitness suite entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.