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Shakespeare's Globe

21 New Globe Walk, Bankside, Southwark, London, SE1 9DT

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About this venue

Experience today's working theatre and visit Bankside, the Soho of Elizabethan London. Shakespeare’s Globe is a faithful reconstruction of the open-air playhouse designed in 1599 where many of Shakespeare’s plays were performed.

Access Guide

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Introduction

  • Comments View
    • Opening times for the venue depend on functions and performances.
    • For more information, please contact the venue on 020 7902 1400.
    • A dedicated Access Information Line operates from 10.00am – 5.00pm, Monday to Friday, offering advice on specialised services for disabled people at Shakespeare’s Globe, including touch tours, signed, audio described and captioned performances and relaxed performances:.
    • Access Information Line.
    • Tel: 020 7401 9919 - Available from 10.00am – 5.00pm, Monday to Friday.
    • Email: [email protected] - Please allow 48 hours for the team to get back to you.
    • On the day of our visit ( 23.1.18) the Sam Wannamaker Playhouse was in use for rehearsals and it was not possible to survey this space.

Contact Details

  • Form:
  • For the contact form, pleaseclick here and select ‘Accessibility’. Please allow 48 hours for our team to get back to you.
  • Phone:
  • +44 (0)20 7401 9919
  • Available from 10:00 – 17:00, Monday to Friday
  • E-mail: 
  • [email protected]
  • Please allow 48 hours for our team to get back to you.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is London Bridge.
  • The nearest underground station is London Bridge or Southwark on the south bank of the river or Mansion House or Cannon Street north of the river.
  • The nearest DLR station is Bank.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located off New Globe Walk.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
    • The furthest Blue Badge bay is 19m (20yd 2ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are cobbles.
    • The car park surface is cobbled.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • These parking bays must be booked in advance, via the Access Information Line 020 7902 1409.
    • Access to the main entrance from the car park is via a gate which is 95cm in width.
    • There is a partial smooth walkway across the car park.
    • Blue Badge holders can also park on New Globe Walk.

Outside Access (Car Park Entrance)

  • This information is for the entrance located at the side of the venue, off the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 212cm (6ft 11in).
  • Comments View
    • Visitors using this entrance need to be accompanied by a member of staff.
    • The public areas are accessed using the Backstage lift.

Level Change (Car Park Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Lift (Backstage Lift)

  • There is a lift for public use.
  • The lift is located backstay.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B-G-Piazza-1-2.
  • The lift is 15m (16yd) from car park entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 180cm (5ft 11in).
  • The dimensions of the lift are 277cm x 270cm (9ft 1in x 8ft 10in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Main Entrance)

  • This information is for the entrance located on New Globe Walk.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 110cm (3ft 7in).
  • Comments View
    • There are also manual double doors available.

Outside Access (Bankside Gates)

  • This information is for the entrance located on Bankside.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 350cm (11ft 6in) wide.
  • Comments View
    • This entrance leads directly to the outside Piazza area.
    • It is mainly used by yard ticket holders directly before performances.

Level Change (Bankside Gates)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 9 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Piazza Entrance)

  • This information is for the entrance located from the Piazza into the foyer at level 1.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 175cm (5ft 9in).
  • Comments View
    • This entrance can only be reached using the Bankside stairs into the piazza.

Level Change (Piazza Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Reception (Information Desk)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.

Reception (Box Office)

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • The box office is located on the right hand side of the main foyer as you enter.

Reception (Education Reception)

  • The desk/counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.
  • Comments View
    • The education reception is located to the right of the main entrance foyer.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are hearing loops fitted in the Globe Theatre and the Sam Wannamaker Playhouse. The theatre can also supply indunction loop enhancer equipment.
    • Photographs 1 and 2 show the main entrance foyer.
    • Photographs 3 and 4 show the foyer and shop at piazza level.
    • Photographs 5 and 6 show the upper foyer bar and seating on level 1.

Eating and Drinking (Foyer Café Bar)

  • The following information is for the café/bar.
  • The café/bar is located to the left of the main entrance foyer.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the main entrance.
  • The standard height for tables is 64cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is drinks, sandwiches and snacks.

Other Floors (Foyer)

  • Steps View
    • The floors which are accessible by stairs are LG, G and Piazza.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.
  • Comments View
    • The stairs down to lower ground level are to the right of the foyer (photograph 3).
    • There are further stairs from the piazza level to the Upper Foyer Bar on level 1 (photograph 4).
    • There are also stairs next to the Swan Bar at Piazza level for access to the restaurant and Balcony Room on levels 1 and 2 (photographs 5 and 6).
    • All the stairs have handrails to both sides.
    • All stairs can be overcome using the lift.

Lift (Main Foyer Lift)

  • There is a lift for public use.
  • The lift is located to the right of the Information Desk main foyer, to the right after the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, G, P, 1 and 2.
  • The lift is approximately 10m (10yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 93cm x 157cm (3ft 1in x 5ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • At lower ground floor level there are heavy manual double doors to access the lift lobby.

Eating and Drinking (Swan Bar - Piazza Level)

  • The following information is for the café/bar.
  • The café/bar is located on the piazza level, facing Bankside.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the foyer lift.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is modern bar food and snacks.
  • Comments View
    • The Swan Bar is located on the piazza Level.
    • There is direct access to the bar from Bankside and also from the external piazza via steps only.

Eating and Drinking (Swan Restaurant - Level 1)

  • The following information is for the restaurant.
  • The restaurant is located on level 1, facing Bankside.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 10m (10yd 2ft) from the foyer lift.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is lunch, afternoon tea and dinner.

Theatre (The Globe)

  • There are designated spaces for wheelchair users.
  • Designated seating is located in the yard and the middle gallery.
  • Wheelchairs are left with you.
  • A companion may sit with you.
  • Companions sit behind.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing assistance systems are the front row of the lower gallery.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, ask a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • 3 wheelchairs can be accommodated in the yard during a performance. A ramp is available to improve the view for 1 wheelchair user.
    • Wheelchair users are normally allocated in Gentleman's Room P in the middle gallery, although other rooms can also be used if required.
    • Assistance dogs can also be looked after by staff during the performance.
    • For each performance there is 1 BSL signed performance, 1 Audio Described performance, 1 Captioned performance and 1 relaxed/Autism Friendly performance.

Theatre (Sam Wannamaker Playhouse)

  • There are designated spaces for wheelchair users.
  • Designated seating is located lower gallery Lords' Box A.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit in the row in front.
  • It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,cpntact the information desk or any member of staff.
  • Concessions are available.
  • Comments View
    • Assistance dogs are permitted into the playhouse as part of guided touch tours for audio described performances but, by arrangement, will be cared for by staff during performances.

Outside Access (Guided Tour Entrance)

  • This information is for the entrance located on Bankside.
  • There is not level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 158cm (5ft 2in).

Level Change (Guided Tour Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception (Guided Tour Reception)

  • The desk/counter is 25m (27yd 1ft) from the Exhibition reception.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access (Guided Tour)

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Guided Tour Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located just inside the entrance.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 144cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located just inside the entrance.
  • There is/are 7 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The ramp overcomes the steps mentioned, and has handrails on both sides. These lead down to the Exhibition Reception.
    • There is a further ramp past the reception leading down to the exhibition on the Mezzanine Level.

Museum (Guided Tour)

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask at reception.

Other Floors (Guided Tour)

  • Steps View
    • The floors which are accessible by stairs are Lower Level - Mezzanine.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low.

Lift (Guided Tour)

  • There is a lift for public use.
  • The lift is located on the mezzanine level, to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Lower Level-Mezzanine.
  • The lift is approximately 55m (60yd 5in) from the Exhibition entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 122cm x 154cm (4ft x 5ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Tour Lift)

  • There is a lift for public use.
  • The lift is located on the Lower Level of Exhibition.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Lower Level-Mezzanine-Piazza Level.
  • The lift is 30m (33yd) from Exhibition lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 177cm (5ft 7in x 5ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • This lift takes vistors from the Exhibiition to the Piazza Level to start the tour of the theatre.

Toilet with Adaptations (Lower Ground Level)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the foyer.
    • This accessible toilet is located to the left of the lecture theatre foyer.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 195cm (5ft 3in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Toilet with Adaptations (Piazza - A)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 50m (54yd 2ft) from the foyer lift.
    • This accessible toilet is located on the left side of the piazza level foyer, immediately after the shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 200cm x 188cm (6ft 7in x 6ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are non-infectious waste and sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Toilet with Adaptations (Piazza - B)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 70m (76yd 1ft) from the foyer lift.
    • This accessible toilet is located at the far end of corridor after the shop and the male and female toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Toilet with Adaptations (Guided Tour)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 50m (54yd 2ft) from the Guided Tour entrance.
    • This accessible toilet is located on the mezzanine level, to the left as you enter.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 102cm x 300cm (3ft 4in x 9ft 10in).
    • There is a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • There is an identical adapted toilet available on the lower level of the Exhibition.

Standard Toilet(s) (Piazza)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the Piazza level, off the corridor after the shop.
    • The female and male toilets are approximately 55m (60yd 5in) from the main foyer lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Comments View
    • There are additional male and female standard toilets on the lower ground level (photographs 3 and 4) and the upper foyer bar level on level 1 (photographs 5 and 6).

Standard Toilet(s) (Guided Tour)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.