Access Guide
Introduction
- Services / facilities within the building include on the Ground Floor, a sports hall, swimming pools and sauna, pool changing village, fitness suite, accessible dry changing room, male dry changing, soft play area and a teaching pool viewing area. On the First Floor, a fitness suite mezzanine, studio 1, studio 2/creche, main pool viewing gallery, accessible dry changing room and a female dry changing room.
-
Comments
View
- Opening times for the individual facilities may vary.
- Please consult the website or contact the centre for details.
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
-
Comments
View
- Ladies Swim is held on Thursday night 19.30-21.30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Leytonstone High Road.
- The nearest underground station is Leyton.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the rear of the venue, accessed via Marchant Road and Lincoln Street.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 550cm (11ft 6in x 18ft 1in).
- The nearest Blue Badge bay is 45m (49yd 8in) from the main entrance.
- The furthest Blue Badge bay is 60m (65yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There are long easy slopes on the footpath from the car park to the main entrance at the front of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building, facing Cathall Road.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to both sides of the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
-
Comments
View
- Each of the steps is a different height.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are not trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
-
Comments
View
- There is not a sign to indicate the hearing loop.
- The security gate entrance to the left of reception is 100cm wide.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are adjustable.
-
Comments
View
- The sports hall is located on the ground floor, to the right after reception.
- There is a soft play room for young children on the ground floor, at the far left after reception.
- There is a deep step-over into the main play area.
- There is a raised seating area which is also the teaching pool viewing area off the play area foyer.
Level Change (Teaching Pool Viewing Area)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located from the soft play area foyer up to the teaching pool viewing area.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Swimming Pool (Main Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
-
Comments
View
- There is a separate children's teaching pool with three shallow steps and handrails both sides leading into the pool (photograph 4).
- There is also a sauna, accessed from the main poolside.
Accessible Changing Room (Pool Changing Village)
- There are accessible changing rooms available.
- The accessible changing room is located in the changing village.
- The facility is 45m (49yd 8in) from the main entrance.
- The door opens outwards.
- The width of the door is 99cm (3ft 3in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 250cm x 240cm (8ft 2in x 7ft 10in).
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the bench is 135cm (4ft 5in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 43cm (1ft 5in).
-
Comments
View
- The key for the accessible changing room can be obtained from reception staff.
Accessible Toilet (Pool Changing Village)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
- This accessible toilet is located within the pool changing village, beyond the standard showers.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is light.
- The dimensions of the accessible toilet are 270cm x 225cm (8ft 10in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 190cm (6ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Shower (Pool Changing Village)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 45cm (1ft 6in).
- Other facilities available include; a bench seat for changing in the dry area, and an accessible toilet in the same room.
- There is level access to the services from the accessible shower facilities.
Standard Changing Room (Pool Changing Village)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 3m (3yd 10in) from the pool.
- The standard changing room(s) surveyed is/are located ahead after the entrance barrier.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
-
Comments
View
- There are three family-size changing cubicles with baby change benches 90cm high.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located on the ground floor, with additional equipment on the first floor mezzanine.
- The fitness suite is 20m (21yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are not doors into the fitness suite.
-
Fitness Suite (General)
View
- Staff receive some training in assisting disabled people.
- Training provided is safe-guarding, exercise and disability, YMCA.
- Equipment suitable for mobility or sensory impaired users includes recumbent cycle, upper body cycle and free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Comments
View
- There is level access to the mezzanine level using the main foyer lift.
Accessible Toilet (Dry Changing Room - Ground Floor)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located on the ground floor, to the left of the entrance to the male standard dry changing room.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 270cm x 220cm (8ft 10in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 185cm (6ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin and sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Comments
View
- There is an identical accessible toilet on the first floor, to the left of the entrance to the female dry changing room.
Accessible Shower (Dry Changing Room - Ground Floor)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the ground floor accessible dry changing room.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 45cm (1ft 6in).
- Other facilities available include; a fixed bench seat in the dry area and an accessible toilet in the same room.
- There is level access to the services from the accessible shower facilities.
-
Comments
View
- There is an identical shower in the accessible dry changing room on the first floor.
Standard Changing Room (Dry Changing Room - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 13m (14yd 8in) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located on the ground floor to the right of the foyer, beyond reception.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Toilet (Soft Play Room)
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located on the ground floor, ahead as you enter the soft play facility.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 270cm x 240cm (8ft 10in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 190cm (6ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
Other Floors (Foyer)
-
Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
-
Comments
View
- The main stairs are to the right of the foyer after reception (photograph 1).
- There are similar stairs to the left of the foyer next to the lift (photograph 2) and within the fitness suite to access the mezzanine level (photographs 3 and 4).
Lift
- There is a lift for public use.
- The lift is located to the left of the foyer, beyond reception.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Main Pool Viewing Gallery
- Access to the main pool viewing gallery is from the first floor, to the left as you leave the lift.
- There is space for wheelchair users to spectate at this level, but there is no standard seating at this level.
- All standard seating is in a tiered area.
- There are medium, marked steps with a handrail to the centre to access this area.
Level Change (First Floor - Access to Studio 1, Fitness Suite and Dry Change)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right as you leave the lift.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 105cm (3ft 5in).
Standard Changing Room (Fitness Changing Suite - Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 38m (41yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located within the pool changing village.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the first floor standard toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
-
Comments
View
- There are additional standard toilets off the first floor corridor and within the male and female standard dry changing rooms.
Additional Info
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the venue, in the car park.
- A member of staff trained in BSL skills is not normally on duty.