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Calcutta House

London Metropolitan University , Old Castle Street, London, E1 7NT

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Access Guide

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Calcutta Complex

  • Calcutta House is part of the Calcutta Complex.
  • There are internal links to Goulston Street, Wash Houses and Calcutta House Annexe.
  • There is also an entrance to the Complex on Goulston Street.
  • Wash Houses is located centrally to the Complex with access from either of the Calcutta House or Goulston Street entrances.
  • The Calcutta Annexe is accessed internally through Calcutta House.
  • There is not step-free access to the Calcutta Annexe from any entrance.
  • The Old Castle Street entrance to Calcutta House was not in use at the time of survey (August 2023).
  • The Old Castle Street entrances to Calcutta Annexe were not in use at the time of survey (August 2023).
  • Access to the Calcutta Complex was only via the Goulston Street entrance at the time of survey (August 2023).

Getting Here

Summary

  • Building View
    • Services / Facilities within the building include; The School of Art, Architecture and Design, The Aldgate Library, The AAD (Art, Agriculture and Design) School Office, various teaching spaces/studios and a multi-faith prayer room.
    • Calcutta House entrance is on Old Castle Street. The Calcutta House entrance is approximately 60m from the Whitechapel High Street.
    • Goulston Street link (new tab) - click here.
    • Wash Houses link (new tab) - click here.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the ground, second and third floors in Calcutta House; and on the ground, first, second and third floors in the Calcutta Annexe.
    • Female standard toilet facilities are located on every floor in Calcutta House; and on the ground and second floor in Calcutta Annexe, to the right of the building, near the S2 staircase.
    • Male standard toilet facilities are located on every floor apart from the second floor in Calcutta House and on the first and third floors in Calcutta Annexe (S2 staircase).
    • Standard shower facilities are located on the ground floor of Calcutta House, just off Calcutta House reception.

Rooms and Spaces Links

Opening Times (Calcutta House Entrance)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 11:00 - 18:00.
  • Sunday Closed.

Opening Times (Calcutta Complex via Goulston Street Entrance: Key-card required)

  • Monday 08:00 - 23:30.
  • Tuesday 08:00 - 23:30.
  • Wednesday 08:00 - 23:30.
  • Thursday 08:00 - 23:30.
  • Friday 08:00 - 23:30.
  • Saturday 11:00 - 18:30.
  • Sunday 11:00 - 18:30.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Goulston Street.
    • The car park is located near the entrance to the Goulston Street building (photographs 1 and 2).
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP London Whitechapel High Street.
    • The car park is located on Commercial Street (photographs 3 to 5).
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The on street Blue Badge parking bay(s) is/are located on Old Castle Street and Pomell Way (photographs 6 to 11).
    • Clearly signed and/or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 565cm (6ft 7in x 18ft 6in).
    • The on street standard parking bay(s) is/are located on Old Castle Street (photograph 12).
  • Drop Off Point View
    • There is not a designated drop off point.
    • NCP London Whitechapel High Street has a single Blue Badge parking bay (photograph 4).
  • Comments View
    • The site/campus Blue Badge parking bay has folding parking bollards that will be lowered by building staff by prior arrangement.
    • The on-street Blue Badge parking bays are 190cm wide.

Approach (Goulston Street)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • There is step-free access on the approach.
  • Comments View
    • There are dropped kerbs with tactile paving when approaching from Whitechapel High Street.
    • There are bollards and bike racks located along the side of the pavement next to the road.

Outside Access (Goulston Street Entrance)

  • Entrance View
    • This information is for the entrance located on Goulston Street, approximately 100m from Whitechapel High Street.
    • This entrance gives access to Goulston Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with '16 Goulston Street'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 105cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 117cm (3ft 10in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 9cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There are 2 identical manual doors next to each other at this entrance.
      There is a push-button to release the doors when exiting that is 104cm high.
    • This entrance is used after 6pm for those with key-cards.
    • The stairs have a depth of 50cm.

Entrance (Link between Calcutta House and Goulston Street)

  • Entrance View
    • This information is for the entrance located close to the Goulston Street Entrance and Reception.
    • This entrance gives access to Calcutta House or Goulston Street (only signed from Goulston Street side).
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Calcutta House'.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 205cm.
  • Ramp/Slope View
    • The ramp/slope is located just after the entrance doors from Calcutta House.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Approach (Whitechapel High Street to Calcutta House Main Entrance - Old Castle Street)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 134cm.
    • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
    • On approach to the venue the pavement is narrowed to a minimum width of 115cm by bollards and signposts and has a very slight slope towards the road (photograph 1).
      There is a vehicular access point close to the entrance which has a steep slope and a raised kerb which narrows the pavement (with less than a 2/3cm lip) to approximately 100cm wide (photographs 2 and 3).
      The pavement on the opposite side of the road to the building also has a very slight slope and lampposts reduce the minimum width to 95cm.
      The road is raised to pavement level by the entrance to Calcutta House so there is no level change (photographs 4-6).
      Therefore the pavement has level access to the building only on one side of the road.
    • There is step-free access on the approach.
    • There is a ramp with a very easy incline.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient and has no handrails.
    • There is not a level landing at the top of the ramp/slope.

Approach (Pomell Way to Calcutta House Main Entrance)

  • Approach View
    • The surface of the approach is block paving.
    • The approach surface is uneven in places.
    • There are various bicycle racks which narrow the pavement to around 100cm wide (photograph 1).
      The road is raised to pavement level by the entrance so there is no level change when crossing Old Castle Street (photograph 2).
    • There is step-free access on the approach.
    • There is a slope with a very easy incline.

Outside Access (Calcutta House/Complex Entrance NOT IN USE August 2023)

  • Entrance View
    • This information is for the entrance located on Old Castle Street.
    • This entrance gives access to the Calcutta Complex.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'London Metropolitan University. Calcutta Complex, Access to: Calcutta Annexe, Calcutta House, 16 Goulston Street, Wash Houses'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 126cm.
    • There is a slope with a very easy incline.
  • Step(s) View
    • The step(s) is/are located just after the entrance doors, leading up to reception.
    • There is/are 8 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).
    • This entrance is closed at 18:00 with access via Goulston Street with a key card.
      In case of emergency there is a 24 hour contact number for security: 020 7133 2079.
  • Comments View
    • This entrance was not in use at the time of survey (August 2023) (photograph 9).
    • Alternative access is via the entrance at 16 Goulston Street.

Outside Access (Calcutta Annexe NOT IN USE August 2023)

  • Entrance View
    • This information is for the entrance located on Old Castle Street to the left of the building facing away from the Calcutta Complex main entrance.
    • This entrance gives access to Calcutta Annexe's ground floor S1 stairwell.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Calcutta Annexe, Please report to Calcutta Complex entrance located opposite'.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 90cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 67cm.
  • Step(s) View
    • The step(s) is/are located at the threshold of the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).
  • Lift View
    • These entrances are not currently used and access is via Calcutta House (stepped). Permission and access would have to be granted to use these entrances.
      Photographs 1-4 show the entrance detailed. This entrance is the most accessible route into the building (least amount of steps - 1).
  • Comments View
    • Photographs 5-8 show the other less accessible entrance into Calcutta Annexe on Old Castle Street to the right of the building facing away from the Calcutta Complex main entrance.
    • The doors open away from you (push) and open into the S2 staircase. The lip at the door is approximately 2cm high. There are 2 steps with handrails on both sides to access the ground floor rooms and accessible toilet (photograph 8).

Reception (Calcutta House - NOT IN USE August 2023)

  • Reception View
    • The reception point is located inside the Calcutta House/Complex Entrance.
    • The reception point is approximately 7m (7yd 1ft) from the Calcutta House/Complex Main Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point, via lift.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is 120cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is vinyl.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is armchair seating in the waiting area.
  • Security Barriers View
    • There are security barriers at the reception.
    • The minimum width between the security barriers is 52cm.
    • The width of the wider security barriers is 194cm.
    • A key card is required to pass through the security barriers.
    • The height of the key card reader is 100cm.
    • There is a wide double gate barrier straight after the platform lift (photograph 8).
      There is a key card reader to the left of the gate.
      There is an additional wide gate to a width of 94cm next to the reception counter (photograph 9).
      The additional gate is activated by the receptionist.
  • Comments View
    • The reception was not in use at the time of survey (August 2023).

Lift (Main Entrance Platform NOT IN USE August 2023)

  • The lift is located just inside the main entrance to the Calcutta House/Complex.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the Calcutta House/Complex Entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • The weight limit for the lift is 2000kg.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 131cm (4ft 4in).
  • The dimensions of the lift are 142cm x 237cm (4ft 8in x 7ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • The doors to the platform lift are light.
    The controls outside the lift are 135cm high.
    The button to raise the lift has good contrast (white on black) but the button to lower the lift is black and so has poor contrast.
    The wider barriers at Reception are directly in front of the lift (photograph 4).
  • Comments View
    • This lift was not in use at the time of survey (August 2023).

Getting Around (Calcutta House)

  • Access View
    • There is step-free access throughout the majority of the building, via lift.
    • There is sloped/ramped access to half of the ground/1st floor of the Aldgate Library, the female toilets to the rear of the 1st floor of the library and the multi-faith prayer room on the 5th floor of the Calcutta House S2 staircase.
    • There is stepped access to Calcutta Annexe either via the external entrances or via Calcutta House.
    • There is no lift/step-free access to the majority of basement, with only a few studios to left of the rear lift accessible via 2 slight ramps.
      The majority of the basement (the bench workshop, digital manufacturing, film studios, music technology, photography dark rooms/studios, sound studios, rooms CMB-01 to CMB-49 and the male/female toilets) has stepped access as detailed in the level change section.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, laminate and vinyl.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • There are seats without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • Floor plans/maps are available.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.
    • Photographs 11 and 12 show some of the maps available around the building.
      Photograph 11 shows the maps along the corridor on the ground floor by the Aldgate Library.
      There are various water dispensers (68cm high) activated by foot-pedals (photograph 13).
      The AAD (Art, Architecture and Design) Office is on the ground floor close to the entrance from Goulston Street. It is signed as the Aldgate Hub (old signage) and is shown in photographs 14-18.
      The AAD office deals with Student queries and has a Reception desk which is 76cm high with a 73cm knee recess.
      There are bookable rooms which are used by Students, Academic Mentors for 1 on 1's and by the Disabilities and Dyslexia service (DDS).
  • Comments View
    • There is a breakout/ seating area on the 1st floor close to the S1 staircase with various tables (photograph 7).
    • The multi-faith prayer room on the 5th floor (photograph 19) was partially used for storage at the time of survey (March 2022).
    • The building has outdated signage in parts where services have moved.

Ramp(s) / Slope(s) and Step(s) (Calcutta House Basement Floor - S3 Staircase and Rear Lift)

  • Ramp / Slope View
    • There is a ramp/slope located on the basement floor in Calcutta House.
    • The ramp/slope is used to access a couple of studio/teaching spaces to the left when exiting the rear lift.
      There are 2 ramps with slight gradients (photographs 1 and 2), one of which has a handrail on the right going up.
      There is also a slight ramp to rooms CMB-29 and CMB-30 to the right when exiting the lift and S3 staircase (photographs 3 and 4).
      To access this area from the rear lift, the 3 steps detailed in the section below also have to be used.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The lighting levels at the ramp/slope are good.
  • Step(s) View
    • There is a/are step(s) located to the right when exiting the rear lift.
    • The step(s) is/are used to access the bench workshop, digital manufacturing, film studios, music technology, photography dark rooms/studios, sound studios, rooms CMB-01 to CMB-49 and the male/female toilets from the rear lift.
      There are 3 steps, 1 which is 26cm high by the rear lift, and 2 further steps on the other side of a manual, single door which are 23cm high. They are clearly marked and have no handrails. (photograph 5 and 6).
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 26cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.

Step(s) (Basement Stair S5)

  • Stepped Level Change 1 View
    • There is a/are step(s) located just inside the Stair S5 lobby on the basement floor of Calcutta House.
    • The step(s) is/are used to access Stair S5 or the basement floor via manual, double doors.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.

Ramp(s) or Slope(s) (Multi-Faith Prayer Room - 5th Floor)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located in front of the entrance to the multi-faith prayer room on the 5th floor of Calcutta House's S2 staircase.
    • The ramp/slope is used to access the multi-faith prayer room and rooms CM5-11 and CM5-12.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.

Entrance (AAD School Office - Art, Architecture and Design)

  • Entrance View
    • This information is for the entrance located on the ground floor of Calcutta House, 5m from the internal entrance to Goulston Street.
    • This entrance gives access to AAD School Office - Art, Architecture and Design.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Aldgate Hub'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 88cm.
  • Lift View
    • The signage on the door 'Aldgate Hub' is old.

Opening Times (AAD Office - Art, Architecture and Design)

  • Monday 09:30 - 16:00.
  • Tuesday 09:30 - 16:00.
  • Wednesday 09:30 - 16:00.
  • Thursday 09:30 - 16:00.
  • Friday 09:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Aldgate Library Entrance)

  • Entrance View
    • This information is for the entrance located on the ground floor, in the corridor towards Goulston Street.
    • This entrance gives access to the Aldgate Library.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Aldgate Library'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 135cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 135cm.

Opening Times (Aldgate Library)

  • Monday 09:00 - 23:30.
  • Tuesday 09:00 - 23:30.
  • Wednesday 09:00 - 23:30.
  • Thursday 09:00 - 23:30.
  • Friday 09:00 - 23:30.
  • Saturday 11:00 - 18:30.
  • Sunday 11:00 - 18:30.

Counter (Library Information Desk)

  • Counter View
    • The counter is located ahead and left from the entrance to the library.
    • The counter is approximately 7m (7yd 1ft) from the library entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are 3 counter sections with a knee recess measuring 72cm.
      There is seating without armrests and coffee tables with a surface height of 40cm above the floor.

Opening Times (Library Services/ Library Staff)

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 12:00 - 16:00.
  • Sunday 12:00 - 16:00.

Counter (IT Help Desk Aldgate Library)

  • Counter View
    • The counter is located directly inside and on the right-hand side from the entrance to the library.
    • The counter is approximately 4m (4yd 1ft) from the library entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Library (Aldgate Library)

  • Library Circulation View
    • There is ramped/sloped or stepped access within the library.
    • The type of flooring in the library is carpet.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are no potential trip hazards within the room.
  • Self Service Machines View
    • There is a/are self service book borrow/return machine(s) available.
    • The self service book borrow/return machine(s) is/are located next to the entrance to the library (photograph 4).
    • The self service machine(s) touchscreen(s) is/are between the heights of 106cm and 142cm.
  • Library Services View
    • This library is able to provide material in the following formats: ebook and ejournal.
    • For further information and support, click here (opens in a new tab).
    • There are reading/study desks available.
    • The majority of the reading/study desk(s) are 73cm in height.
    • There is a height adjustable desk available.
    • There is a mixture of seating with and without armrests.
    • Laptops are available to borrow from the library.
    • For more information about borrowing laptops please click here.
    • Auxiliary aids are not available.
    • Auxiliary aids may be provided on request.
      For further information and support, click here (opens in a new tab).
    • The library does have computers with accessible software.
    • Accessible software available includes: ClaroRead and Mindview.
    • Available titles additionally include Zotero.
      For information about available software, click here (opens in a new tab).
    • A member of staff is available to provide assistance.
    • There are printers, and computers for searching the library catalogue.
      The computer desks have a surface height of 90cm, with screen heights 90cm - 120cm above the floor.
      There are laptop lockers with a touch screen 105cm - 135cm above the floor.
  • Comments View
    • There is step-free access throughout the library via lift.
    • There are open areas, quiet study rooms, and a photography room.
    • There are coffee tables with a surface height of 40cm.
    • Aisle widths between shelving may be width restricted to 80cm.

Ramp(s) / Slope(s) and Step(s) (Ground Floor Aldgate Library)

  • Ramp / Slope View
    • There is a ramp/slope located on the ground floor by the library information desk.
    • The ramp/slope is used to access the upper level of the ground floor of the library with individual study rooms and study areas.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 104cm (3ft 5in).
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located to the left of the ramp on the ground floor of the library.
    • The step(s) is/are used to access the upper level of the library's ground floor.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Lift (Aldgate Library)

  • The lift is located within the Aldgate Library, 10m from the Aldgate Library entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 43m (47yd 1in) from the Goulston Street entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • The weight limit for the lift is 1000kg.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 104cm (3ft 5in).
  • The dimensions of the lift are 125cm x 170cm (4ft 1in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a very slight slope in front of the lift on the ground floor (photograph 5).

Step(s) (Aldgate Library)

  • Stepped Level Change 1 View
    • There is a/are step(s) located within the Aldgate Library.
    • The step(s) is/are used to access the ground or first floor within the library. The stairs are located in the upper level of the ground floor of the library. The stairs are approximately 20m from the entrance to the library.
    • There is/are 18 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • There is a standard lift to overcome the step(s).
    • The Aldgate Library lift overcomes the stairs.

Ramp(s) or Slope(s) (First Floor Aldgate Library)

  • Ramped/Sloped Level Change 1 View
    • There is a ramp/slope located on the first floor of the library, in front of the doors giving access to the S4 staircase.
    • The ramp/slope is used to access the S4 staircase and the standard female toilets (photograph 1).
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.
    • The doors exiting the library at the top of the ramp are light, double and 154cm wide (photograph 2).
  • Ramped/Sloped Level Change 2 View
    • There is a ramp/slope located on the first floor close to the lift.
    • The ramp/slope is used to access one side of the first floor (photograph 3). The slope is to the left of the lift, with level access to the study rooms, library meeting room and past journals area to right.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The lighting levels at the ramp/slope are good.

Lift (Calcutta House Main)

  • The lift is located to the right after reception, along the corridor then left along the next corridor, on the left.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 21m (22yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5.
  • The weight limit for the lift is 1000kg.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 125cm x 171cm (4ft 1in x 5ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • There is a map of Calcutta House next to the lift (photograph 6). There is no access to the basement floor via this lift.

Lift (Calcutta House Rear)

  • The lift is located close to the internal entrance through to Goulston Street.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 15m (16yd 1ft) from the Goulston Street entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5.
  • The weight limit for the lift is 1000kg.
  • There are manual, heavy, single doors to access the lift lobby on the first floor, on the fifth floor, on the third floor, on the second floor, on the fourth floor and on the basement floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 100cm x 123cm (3ft 3in x 4ft).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There is a refuge point by the lift with an intercom 110cm high on the 2nd, 3rd, 4th and 5th floors.
    • There is limited step-free access to the basement floor. There is stepped access to the right when exiting the lift and ramped access to the left to a couple studio spaces.
    • The areas without step-free access have the bench workshop, digital manufacturing, film studios, music technology, photography dark rooms/studios, sound studios, rooms CMB-01 to CMB-49 and the male and female standard toilets.
    • In case of emergency call 0207 133 2079.

Lift (Calcutta House Southeast)

  • The lift is located on the first and fourth floors, close to Stair S2.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 39m (42yd 1ft) from the Calcutta House rear lift.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 4.
  • The weight limit for the lift is 2000lbs.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 103cm x 192cm (3ft 5in x 6ft 4in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Entrance (Bridge Link to Calcutta Annexe from Calcutta House Stair S1)

  • Entrance View
    • This information is for the entrance located between the second and third floors of Calcutta House Stair S1.
    • This entrance gives access to Calcutta Annexe.
    • The entrance area/door is not clearly signed.
    • This entrance is signed with 'BRIDGE LINK TO 4TH FLOOR OFFICE BLOCK'.
    • There is stepped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 128cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
    • The link bridge is width restricted to 146cm.
  • Step(s) View
    • The step(s) is/are located between the second and third floors of Calcutta House Stair S1.
    • There is/are 14 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Lift View
    • The first set of doors to the link bridge are shown in photographs 1 to 3.
      The link bridge is shown in photograph 4.
      The second set of doors after the link bridge are shown in photograph 5.
      There are 9 steps to between the Calcutta House Stair S1 and a landing (photograph 6).
      There are 5 steps between the landing in Calcutta House Stair S1 to the entrance to the link bridge (photograph 7).

Getting Around (Calcutta Annexe)

  • Access View
    • There is step-free access throughout the majority of the building, via lift.
    • There is stepped access to the fourth floor postgraduate studios and rooms CA4-01 and CA4-02.
      The Annexe is usually accessed via the Calcutta House link bridge.
      Access via the link bridge is stepped-only.
      There is alternative access via the Annexe entrances on Old Castle Road.
      Access via the Annexe entrances is stepped-only.
      Access via the Annexe entrances on Old Castle Road is by prior arrangement.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is vinyl and laminate.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • Floor plans/maps are available.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.
    • There are refuge points on all floors with intercoms 93cm above the floor.
      The refuge points are close to the accessible toilets and Stair S2 (photograph 9).

Lift (Calcutta Annexe)

  • The lift is located in the Calcutta Annexe, directly ahead from the link bridge from Calcutta House or external entrance into Calcutta Annexe Stair S1.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the Calcutta House link bridge.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1, 2, 3.
  • The weight limit for the lift is 525kg.
  • There are manual, heavy, double doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 68cm (2ft 3in).
  • The dimensions of the lift are 107cm x 134cm (3ft 6in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • The lift does not access the fourth floor postgraduate studios, or rooms CA4-01 and CA4-02.
    There is stepped-only access via Calcutta Annexe Stair S1.
    There are facilities maps as well as the written signage on each floor (photograph 5).
    There is a refuge point with an intercom approximately 100cm high opposite the lift.

Other Floors (Calcutta House Stair S1)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located close to the main reception of Calcutta House.
    • The stairs are approximately 19m from the Calcutta House Main Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on the first floor, on the fourth floor, on the fifth floor and on the second floor.
    • There are manual, double doors on floor 3.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4, 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • On the landing between the 2nd and 3rd floor, there are 5 marked steps of a similar height and tread with handrails on both sides (photograph 5).
      This leads to the bridge link across to Calcutta Annexe, which has a set of double, manual, heavy doors at either end.
  • Comments View
    • There are refuge points with intercoms 101cm high in the stairwell on the ground and basement floors (photograph 6).

Other Floors (Calcutta House Stair S2)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located past Reception and opposite staircase S1 in Calcutta House.
    • The stairs are approximately 30m from the Calcutta House Main Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, double doors from the basement, ground, second and third floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4, 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There are refuge points on the basement n ground floors with intercoms 101cm high (photograph 6).

Other Floors (Calcutta House Stair S3)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located close to the Aldgate library entrance in Calcutta House and the internal entrance into Goulston Street.
    • The stairs are approximately 16m from the Goulston Street Entrance.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to on all floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4, 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are rooms CMB-01 to CMB-49, photography/sound/film studios and workshops on the basement floor.
      These are accessed via 3 steps from the rear lift with no other lifts serving the basement floor.

Other Floors (Calcutta House Stair S4)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the rear of the Aldgate Library.
    • The stairs are approximately 63m from the Aldgate Library entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to on the basement floor, on the second floor, on the third floor and on the first floor.
    • The floors which are accessible by the stairs are 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are the ground floor which has no access in or out of the library from the staircase as there is only a fire exit.
      The basement also has locked double doors with no access in/out.
    • There is a refuge point with an intercom 109cm high on the first floor (photograph 6).

Other Floors (Calcutta House Stair S5)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the West on the left-hand side of the building.
    • The stairs are approximately 24m from the Calcutta House main lift.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are the ground floor.
    • There are staff only key-pad activated doors on the ground floor.
      The doors to the roof garden on the 3rd floor are padlocked shut.

Other Floors (Calcutta Annexe S1)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located in front of the bridge across from Calcutta House.
    • The stairs are approximately 3m from the Calcutta House/ Annexe bridge.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The handrail on the left going up is not oval and easy to grip but it is continuous.
      The handrail on the right is oval and easy to grip but it is not continuous.
      The stairs and lifts are also next to the external entrances (unused) into Calcutta Annexe.
      The fourth floor can be accessed by this staircase but not from S2.

Other Floors (Calcutta Annexe S2)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located in the S2 staircase on the opposite side of Calcutta Annexe to S1.
    • The stairs are approximately 42m from the Calcutta Annexe lift.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by the stairs are B, G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The area(s) on the floors which are not accessible is/are the fourth floor.
    • The handrail on the left going up is not oval and easy to grip but it is continuous.
      The handrail on the right is oval and easy to grip but it is not continuous.
      The fourth floor can be accessed by staircase S1 but not S2.
      One of the unused Calcutta Annexe external entrances leads into the ground floor of this staircase with 2 steps used to access the ground floor (photograph 1).

Accessible Toilet(s) (Calcutta House Ground Floor Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located opposite the Calcutta House Reception, on the ground floor by the main entrance.
    • This accessible toilet is approximately 11m (12yd 1in) from the platform lift from the Calcutta House main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 84cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 159cm x 190cm (5ft 3in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest and a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 134cm (4ft 5in).
    • The contrast between the hand dryer and the wall is low.
  • Comments View
    • There is a horizontal grab rail on the outside of cubicle door which has good colour contrast.

Accessible Toilet(s) (Calcutta House Second Floor Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the second floor Stair S2 lobby within Calcutta House.
    • This accessible toilet is approximately 32m (34yd 2ft) from the Calcutta House main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Reception/Security Office on the ground floor by Reception.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 317cm x 220cm (10ft 5in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 95cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 210cm (6ft 11in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 131cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is high.
  • Comments View
    • There is a second wash basin within the accessible toilet at a height of 82cm above the floor (photograph 6).

Accessible Toilet(s) (Calcutta House Third Floor Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located within room CM3-13 accessed via the rear lift or Stair S2.
    • This accessible toilet is approximately 34m (37yd 7in) from the Calcutta House rear lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 85cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 172cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 86cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 125cm (4ft 1in).
    • The contrast between the hand dryer and the wall is low.

Accessible Toilet(s) (Calcutta Annexe Ground and Second Floor Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor of Calcutta Annexe.
    • This accessible toilet is approximately 42m (45yd 2ft) from the Calcutta Annexe Lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 85cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 242cm (4ft 11in x 7ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 120cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 181cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 98cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Comments View
    • There is no towel dispenser or hand dryer in the ground floor accessible toilet.
    • There is a very similar accessible toilet on the second floor.
    • The dimensions of the accessible toilet on the second floor are 155cm x 215cm (photographs 5 and 6).
    • Other differences between the accessible toilets on the ground floor and second floor are the placement of the waste disposal units, and the positions of the mirrors.

Accessible Toilet(s) (Calcutta Annexe First and Third Floor Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the 1st floor of Calcutta Annexe.
    • This accessible toilet is approximately 42m (45yd 2ft) from the Calcutta Annexe lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 208cm x 200cm (6ft 10in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 108cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 135cm (4ft 5in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 178cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 86cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 91cm (2ft 12in).
    • The contrast between the hand dryer and the wall is low.
  • Comments View
    • There is a similar accessible toilet on third floor in the same location (photographs 5 to 7).
    • The dimensions of the accessible toilet on the third floor are 236cm x 210cm.
    • Other differences between the accessible toilets on the first floor and third floor are the placement of the waste disposal units.

Standard Toilet(s) (Calcutta House)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the ground floor by Reception and main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 14m from the Calcutta House/Complex main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • The male toilet has 2 cubicles (photographs 1-4).
  • Toilet Facilities 2 View
    • The female toilet is located on the 1st floor to the rear of Aldgate Library.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 38m from the Aldgate Library lift.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • There are 3 cubicles. The toilet is located on the 1st floor of the library, just outside the sloped exit towards by the S4 staircase (photographs 5-7).
  • Baby Changing Facilities 2 View
    • There are other further Male and Female toilets on other levels:
      Basement - Male and Female standard toilets.
      1st Floor - Male and Female toilets - similar location to the ground floor toilets, around 20m from staircase S1.
      2nd Floor - Female toilets in the S2 staircase and in the similar location to the ground floor.
      3rd Floor - Male toilet in the group study area in the library. Braille, pictorial, tactile and written similar to other toilets. There are 2 cubicles and sinks 83cm high.
      The Female toilets are located close to the S2 stairs.
      4th Floor - Male toilets by the S2 staircase and Female toilets by the rear lift.
      5th Floor - Male toilets by the rear lift and female toilets by the S2 staircase.

Standard Toilet(s) (Calcutta Annexe)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located on the ground floor within the S2 staircase.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the Calcutta Annexe lift.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
    • There are 4 toilet cubicles.
      One sink has twist/turn taps.
      There are 2 stairs in the stairwell to access the toilets from the ground floor rooms/teaching spaces.
      There are identical female toilets on the 2nd floor in the same location.
  • Toilet Facilities 2 View
    • The male toilet is located on the 1st floor within the S2 staircase.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the Calcutta Annexe lift.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
    • There are 4 toilet cubicles.
      One of the wash basins has push taps.
      There are identical Male toilets on the 3rd floor in the same location.

Standard Shower (CMG-61 - Calcutta House Ground Floor)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located on the ground floor in between staircase S1 and S2 in Calcutta House.
  • There is level access to the shower facilities.
  • There are 3 stepped (25cm high) shower cubicles.
    They have fixed shower heads, a bench 59cm high and a coat hook 160cm high within the cubicle.
    There is a sink which is 82cm high, a soap dispenser 105cm high and hand dryer 92cm high outside the cubicles.

Useful Information

  • An Undergraduate Course (known as a Bachelors Degree) is usually the first degree you apply for and normally takes three years to complete if studying full-time.
  • To see more information on Undergraduate Courses, BA, BSc and BEng Degrees please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • Postgraduate Degrees are for Students who have already completed an Undergraduate Degree to a good standard or have enough experience in the relevant field.
    A Masters is usually taught like an Undergraduate Degree and takes one or two years. It is more challenging than a Bachelors and demands considerable independent thought.
  • To see more information on Postgraduate courses, MA, MSc, MBA and research degrees. please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • Additional Courses, Professional Courses, Apprenticeships.
  • To see more information on Courses and Professional Qualifications please click here (opens new tab).
  • Telephone Number: 020 7423 0000.
  • Email: [email protected].
  • There are a couple services on the ground floor of the Library in the Learning Centre (Holloway Campus) and Calcutta House (Aldgate Campus).
    They provide information or help Students with technical or other issues (Techsmart Desk and Library Services/ Information).
    The services are also available online for Students from either Campus.
    The TechSmart desk can help with various issues such as changing passwords, printer access, Wi-Fi access, weblearn queries, evision queries (accessing journals/ books away from the University) and can provide information on available software and laptop loans.
    The link below gives information on this software available and provides access to the self-service portal and IT help chat.
  • To see more information on TechSmart IT support please click here (opens new tab).
  • Telephone Number: 020 7133 4444 (out of hours telephone number).
  • The Library Services Information desk in both Campus' Libraries can support Students with advice on how best to find and use the Library Resources.
    Appointments with the Academic Librarian Liaison can be arranged via the library service (link or email below) or also via this email: [email protected]
    The subject drop-in and enquiry area next to the library services desk in the Holloway Campus' Learning Centre is used for this purpose. Library Services can also provide information on the DDS service (Disabilities and Dyslexia Service). The phone number for that service is +44 (0)20 7320 2848 and there is information on the university's website:https://student.londonmet.ac.uk/life-at-london-met/student-services/disabilities-and-dyslexia-service-dds/ Group study rooms are booked via student's library accounts and keys (where required) are collected/dropped off at the library services/ information desk.
  • To see more information on Library Services please click here (opens new tab).
  • Telephone Number: 020 7133 2100.
  • Email: [email protected].
  • Comments View
    • The courses available at this University range from Undergraduate and Postgraduate Degrees to short courses and professional qualifications.