Access Guide
Introduction
- Ground Floor: Entrance
Basement: Dress Circle
Lower Basement: Stalls.
Getting Here
Useful Information
Building Parking
- The building does not have its own dedicated parking.
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On Street Parking
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- Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
- The dimensions of the marked Blue Badge bays are 210cm x 470cm (6ft 11in x 15ft 5in).
- The on street Blue Badge parking bay(s) is/are located on Portugal Street.
- Clearly signed and / or standard marked parking bays are not available.
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Drop Off Point
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- There is not a designated drop off point.
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Comments
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- There is one Blue Badge Bay on Portugal Street.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Portugal Street.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are double (with one leaf locked).
- The width of the door opening is 142cm (4ft 8in).
Level Change (Main Entrance Stairs)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately after the doors of the main entrance.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Main Entrance Stair Lift)
- There is a lift for public use.
- The lift is located to the right as you face the entrance stairs.
- The lift is a stair lift.
- The platform lift accesses a small level change.
- The lift is approximately 2m (2yd 7in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 79cm x 100cm (2ft 7in x 3ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
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Comments
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- This stair lift connects the main entrance to the box office foyer.
Outside Access (Door 1 Entrance)
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Entrance
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- This information is for the entrance located on Kingsway.
- There is ramped/sloped access at this entrance.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The bell is at a height of 130cm.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 150cm (4ft 11in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Reception (Box Office)
- The Box Office is located directly ahead as you enter through the main entrance.
- The desk is 10m (10yd 2ft) from the main entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are medium.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low counter.
- The desk is staffed.
- There is not a hearing assistance system.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
- There is an easy slope, with no handrails, for access to the private corridor behind the box office.
- The width of the ramp is 95cm (3ft 1in).
- This slope is used for access to the door 1 entrance. This slope can be seen in photographs 1 and 2.
- There is/are 5 clearly marked step(s), with handrails on both sides, for access to the dress circle seating.
- The step(s) is/are medium (11cm - 17cm).
- These steps can be seen in photographs 3 and 4.
- There is a moderate ramp, with no handrails, for access to the lower section of the stalls.
- The ramp or slope does bypass the step(s).
- This ramp is a temporary, metallic ramp. It is used when wheelchair users are expected to go onto the stage. This can be seen in photographs 5 and 6.
- There are doors in corridors which have to be opened manually.
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Getting Around
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- There is not clear signage for building facilities/areas in the foyer/reception area.
- There is good colour contrast between the walls and floor in all corridors.
- The lighting levels are varied.
- This building does play background music.
- Music is played during intervals.
- There is a hearing assistance system.
- The system is a headset.
- There are infra red headsets available to borrow from the box office.
- The hearing system is available only on request.
- Staff are trained to use the system.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-(-1)-(-2).
- There are 15+ steps between floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (All Floors Platform Lift)
- There is a lift for public use.
- The lift is located to the right as you face the box office.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-(-1)-(-2).
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 87cm (2ft 10in).
- The dimensions of the lift are 97cm x 144cm (3ft 2in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is bright.
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Comments
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- This lift connects the ground floor with floors -1 (dress circle) and -2 (stalls).
Level Change (Stalls Stairs)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter the stalls bar.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Stalls Access Platform Lift)
- There is a lift for public use.
- The lift is located adjacent to the stalls access steps.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 10m (10yd 2ft) from the all floors platform lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 76cm x 141cm (2ft 6in x 4ft 8in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
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Comments
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- This platform lift affords access to the stalls.
Level Change (Stage Stairs)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the front of the stalls, to the right as you face the stage.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Stage Stair Lift)
- There is a lift for public use.
- The lift is located to the right of the stage.
- The lift is a stair lift.
- The platform lift accesses a small level change.
- The lift is approximately 50m (54yd 2ft) from the all floors platform lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 80cm x 110cm (2ft 7in x 3ft 7in).
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is low.
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Comments
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- This lift connects the stalls to the stage.
- Seat D2 needs to be vacant to use this lift.
Reception (Cloakroom)
- The Cloakroom Reception is located off the stalls bar seating area.
- The desk is 10m (10yd 2ft) from the all floors platform lift on level -2.
- Clear signage for the reception area is not visible from the lift.
- There is step free access to this reception area, via lift.
- The lighting levels in the reception area are medium.
- The reception desk/counter is high (110cm+).
- There is not a low section of the counter (76cm or below) available.
- The desk is staffed.
- There is not a hearing assistance system.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located the upper dress circle.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit adjacent to the designated space.
- It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a headset.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- The rows suitable for hearing loops are all rows.
- There is not a wheelchair to borrow.
- Concessions are not available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- The designated accessible seating is accessed from the private corridor behind the box office.
- This can be seen in photograph 4.
- There is also room for one wheelchair to the right of the stalls (next to seat X3).
- This can be seen in photographs 5 and 6.
Eating and Drinking (Dress Circle Bar)
- The following information is for the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 10m (10yd 2ft) from the floor -1 lift lobby.
- The standard height for tables is 69cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Eating and Drinking (Stalls Bar)
- The following information is for the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 15m (16yd 1ft) from the all floors platform lift.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Accessible Toilet (Box Office Foyer Accessible Toilet)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- This accessible toilet is located to the left as you leave the main entrance stair lift.
- There is a very similar accessible toilet off the stalls bar seating area.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the box office.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 168cm x 235cm (5ft 6in x 7ft 9in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the internal door and wall is poor.
- The contrast between the external door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
- There are male and female toilets on floors -1 and -2.
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Standard Toilet Surveyed
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- A male standard toilet was surveyed.
- The toilet surveyed is located next to the dress circle bar.
- There is a female standard toilet in the same location.
- There is step free access to the standard toilet(s) surveyed from the entrance.
- The standard toilet surveyed is approximately 25m from the all floors platform lift.
- There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
- There are horizontal grab rails on both sides of the seat.
- There is sufficient standing space in the cubicle for ambulant disabled people.
- Lighting levels in the standard toilet surveyed are good.