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The Underbelly Festival - Outdoor Bars

The Queen's Walk, London, SE1 8XX

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Access Guide

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The Underbelly Festival - Introduction

  • Open from April until the end of September, Underbelly Festival Southbank brings you world class entertainment at our beautiful pop-up festival right in the heart of London.
  • Packed to the brim with all new Family Fest, Underbelly Lates, Podcast Live, and the best live circus, cabaret, comedy and music, we've got it all.
  • You can enjoy international street food, after work drinks in one of London's largest outdoor bars and a true festival atmosphere on the banks of the Thames.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

South Bank Public Car Parks

  • This section provides information about a number of public cars parks around South Bank.
    For more information about access and parking charges please visit the individual car parks.
    South Bank is located in the congestion charging zone.

Level Change (The Queen's Walk Box Office)

  • Ramp / Slope View
    • There is a ramp/slope located to the right as you face the box office.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 105cm (3ft 5in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located in front of box office 3.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Counter (The Queen's Walk Box Office)

  • Counter View
    • The counter is located on The Queens Walk.
    • There is ramped/sloped or stepped access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is wood and concrete tiles.

Access Point (The Queen's Walk - Stepped)

  • Access Point View
    • This information is for the access point located off The Queen's Walk.
    • There is stepped access at this access point.
    • There is open access.
    • The minimum width between the fixed barriers is 320cm.
  • Step(s) View
    • The step(s) is/are located in front of and beyond the access point.
    • There is/are 13 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Approach (The Queen's Walk - Jubilee Gardens to Accessible Access Point)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is a steep slope leading down from the section of The Queen's Walk near Jubilee Gardens. The slope is located to the left of the Box Office.
      At the bottom of the slope turn right and follow the path to the accessible access point.

Approach (The Queen's Walk - South Bank Centre to Accessible Access Point)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is a slight slope, or 4 to 8 steps located along the section of The Queen's Walk outside the South Bank Centre which leads down to the accessible access point.
      At the bottom of the slope turn left and follow the paths to the accessible access point.

Access Point (The Queen's Walk - Accessible Access Point)

  • Access Point View
    • This information is for the access point located off The Queen's Walk.
    • There is step-free access at this access point.
    • There is open access.
    • The minimum width between the fixed barriers is 300cm.

Outdoor Seating (Main Bar Area)

  • The outdoor seating is located as you follow the path from the accessible access point.
  • This is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 72cm.
  • There are also bench seats and picnic benches.
  • The surface height of the highest table is 72cm.
  • Some chairs are permanently fixed.
  • Some tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is wood and artificial grass.
  • There is short steep slope leading up to the canopy seating area (shown in photograph 9).
    There is an additional seating area located at the rear of the main seating area (shown in photograph 11-13).
    The seating area is accessed by 4 clearly marked steps with handrails on both sides (shown in photograph 10).
    There are picnic benches at the seating area.

Eating and Drinking (Rekorderlig Bar)

  • The following information is for the bar.
  • The bar is located at the rear of the seating area.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 75cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Eating and Drinking (Hola Guacamole, Sea Wise, Anata, Nanny Bills Burgers & Croquettes and Halloumi Fries)

  • The following information is for the restaurant.
  • The restaurant is located around the edge of the seating area.
  • There is step-free access to the restaurant.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Step(s) (Pimm's Bar)

  • There is a/are step(s) located either side of the bar.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There are two sets of steps either side of the bar, the handrails are either on the left or right depending on which set of steps you use.

Eating and Drinking (Pimm's)

  • The following information is for the bar.
  • The bar is located to the right as you enter the seating area.
  • There is stepped access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • The type of flooring in this area is wood.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Level Change (Rekord World)

  • Ramp / Slope View
    • There is a ramp/slope located to the left of the bar.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
  • Step(s) View
    • There is a/are step(s) located in front of the bar.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • Some of the ramps have handrails.

Eating and Drinking (Rekord World)

  • The following information is for the bar.
  • The bar is located at the rear of the seating area.
  • There is ramped/sloped or stepped access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 72cm.
  • The distance between the floor and the highest table is 112cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

The Belly Theatre

Level Change (Accessible Toilet and Standard Male Toilets)

  • Ramp / Slope View
    • There is a ramp/slope located to the right of the toilets.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located to the left of the toilets.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Step(s) (Standard Female Toilets)

  • There is a/are step(s) located leading to the standard female toilets.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located along the path to the outdoor seating.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 260cm x 280cm (8ft 6in x 9ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 185cm (6ft 1in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 110cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • There is stepped access to the female toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • There is ramped/sloped or stepped access to the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Level Change (Paradiso Theatre and Bars)

  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does bypass the step(s).
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

Eating and Drinking (Paradiso Bar)

  • The following information is for the bar.
  • The bar is located to the right after the ramp.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 95cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 3m from the till/counter.
  • The standard height for tables is 77cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Access to the additional seating area is via 5 clearly marked steps without handrails leading to the additional seating. The tables in the additional seating area are 66cm in height.

Eating and Drinking (Crepes)

  • The following information is for the café.
  • The café is located to the right of the main bar.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Crepes.

Paradiso Theatre

Step(s) (Woodland Area and Bars)

  • There is a/are step(s) located to the right as you enter the seating area.
  • The step(s) is/are used to access Cafe Liqueur Bar, Smirnoff Bar and Gin Bar.
  • There is/are 12 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

Eating and Drinking (Cafe Liquer Bar)

  • The following information is for the restaurant.
  • The bar is located at the rear of the woodland area.
  • There is stepped access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is loose chippings.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 3m from the till/counter.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Eating and Drinking (Smirnoff Bar)

  • The following information is for the bar.
  • The bar is located at the rear of the woodland area.
  • There is stepped access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is wood and loose chippings.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 4m from the till/counter.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Step(s) (Gin Bar)

  • There is a/are step(s) located at the rear of the woodland area.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

Eating and Drinking (Gin Bar)

  • The following information is for the bar.
  • The bar is located at the rear of the woodland area.
  • There is stepped access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the till/counter.
  • The standard height for tables is 110cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.