Access Guide
Introduction - Banh Bao Bros Vietnamese Restaurant
- Banh Bao Brothers burst onto Leake Street, and brought Vietnam with them. You’ll find familiar favourites with a twist, vigour and freshness you never knew they had whilst dishes you’ve never heard of will bring you back to the flavours you know and love. The history of food is written by grandmas, and these brothers reckon they’ve got one of the best: Madame Bay. Her secret recipes were developed with care, love, and a healthy dose of cheekiness. Ray, the head chef and co-founder, is Madame Bay’s last student. Banh Bao Brothers honours her legacy, continues her legend, and keeps the flavours alive in London.
Related London South Bank Venues (Leake Street Arches)
- Leake Street Arches is a celebration of urban art, dining and entertainment live from Waterloo. Eight former railway arches next to the famous Graffiti Tunnel have been brought back to life to provide a curated collection of independent restaurants, bars and entertainment spaces that capture the essence of urban culture. Head to Leake Street Arches to fuel your creativity and leave your mark.
Opening Times
- Monday 12:00 - 16:00.
- Tuesday 12:00 - 16:00.
- Tuesday 17:00 - 22:00.
- Wednesday 12:00 - 16:00.
- Wednesday 17:00 - 22:00.
- Thursday 12:00 - 16:00.
- Thursday 17:00 - 22:00.
- Friday 12:00 - 16:00.
- Friday 17:00 - 22:00.
- Saturday 12:00 - 16:00.
- Saturday 17:00 - 22:00.
- Sunday 12:00 - 16:00.
- Sunday 17:00 - 22:00.
Getting Here
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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By Road
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- Leake Street Arches is situated in central London, in the Congestion Zone adjacent to Waterloo Station.
The closest vehicular access is from York Street (A3200) but as there is no parking it may be advisable to use public transport. - There is no onsite parking at Leake Street Arches.
The nearest public car park is located on Upper Marsh. - For more information on London traffic please click here (opens new tab).
- Leake Street Arches is situated in central London, in the Congestion Zone adjacent to Waterloo Station.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are bus stops on both sides of York Road and Westminster Bridge Road which are within approximately 170 metres of Leake Street Arches.
The bus stops in York Road are County Hall (Stop F) and County Hall (Stop G).
County Hall (Stop G) is served by the following services: 76, 77, 211, 507 and N381.
County Hall (Stop F) is served by the following services: 77, 381, N381 and National Express. - For more information on the nearest bus stop location please click here (opens new tab).
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By Train
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- The nearest Railway Station is Waterloo.
- Waterloo Station is approximately 350 metres from Leake Street Arches.
Step-free access to the station is from the service road known as Cab Road or Taxi Road. - For more information on Waterloo Station (National Rail) please click here (opens new tab).
- For more information on Waterloo Station (AccessAble) please click here (opens new tab).
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By Underground
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- The nearest underground station is Waterloo.
- Lambeth North (Bakerloo Line) is approximately 350 metres from Leake Street Arches.
Lambeth North has stepped access.
Waterloo (Bakerloo, Jubilee, Northern and Waterloo and City Lines) is approximately 500 metres from Leake Street Arches.
Of these lines, only the Jubilee Line has step-free access. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By River
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- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
There is step-free access onto the river buses, except three piers. Please see the TFL website for details. - For more information on London River Bus services please click here (opens new tab).
- Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
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Useful Links
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- Please use the TFL journey planner for details of the most suitable route.
- To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include: large print.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
South Bank Public Car Parks
- This section provides information about a number of public cars parks around South Bank.
For more information about access and parking charges please visit the individual car parks.
South Bank is located in the congestion charging zone.
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National Theatre Car Park
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- The National Theatre Car Park Car Park is located off Upper Ground.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- When the National Theatre building is closed there is no step-free access from the car park.
This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
Photographs 1 and 2 show the National Theatre Car Park. - To view the National Theatre car park location please click here (opens new tab).
- For more information on the National Theatre Car Park please click here (opens new tab).
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Cornwall Road Car Park
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- The Cornwall Road Car Park Car Park is located off Cornwall Road.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- There is step free access from the car park via a lift.
The car park is used as a car park for South Bank Centre Venues.
Photographs 3 and 4 Show the Cornwall Road Car Park. - To view the Cornwall Road car park location please click here (opens new tab).
- For more information on the Cornwall Road Car Park please click here (opens new tab).
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Doon Street Car Park
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- The Doon Street Car Park Car Park is located off Upper Ground.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is compacted gravel.
- Photographs 5 and 6 show the Doon Street Car Park.
- To view the Doon Street car park location please click here (opens new tab).
- For more information on the Doon Street Car Park please click here (opens new tab).
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Waterloo – York Road Car Park
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- The Waterloo York Road Car Park Car Park is located off York Road.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 7 and 8 show the Waterloo York Road Car Park.
- To view the Waterloo York Road car park location please click here (opens new tab).
- For more information on the Waterloo York Road Car Park please click here (opens new tab).
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Waterloo – Upper Marsh Car Park
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- The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
- To view the Waterloo Upper Marsh car park location please click here (opens new tab).
- For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
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London Waterloo Station Car Park
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- The London Waterloo Station Car Park Car Park is located on Station Approach.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 11 and 12 show the London Waterloo Station Car Park.
- To view the London Waterloo Station car park location please click here (opens new tab).
- For more information on the London Waterloo Station Car Park please click here (opens new tab).
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located in the Leake Street Arches.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Outside Access (Accessible Entrance)
- This information is for the entrance located in the Leake Street Arches.
- This entrance gives access to restaurant/bar.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is available.
- There is not a hearing assistance system .
- There is step-free access within the restaurant/bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is tiles.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The nearest table is approximately 1m from the entrance/opening.
- The distance between the floor and the lowest table is 73cm.
- The distance between the floor and the highest table is 75cm.
- The standard height for tables is 73cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- There are hand held menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Asian Cuisine.
- The lighting levels are varied.
Other Floors (Ground Floor to First Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located midway through the restaurant.
- The stairs are approximately 12m from the accessible entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- The floors which are accessible by stairs are G and 1.
- There are 14 steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the right going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low to moderate.
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Other Information
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- The area(s) on the floors which are not accessible is/are a small private function area.
Accessible Toilet(s)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located opposite the accessible entrance.
- This accessible toilet is approximately 4m (4yd 1ft) from the accessible entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 167cm x 217cm (5ft 6in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm.
- The transfer space is obstructed by a waste bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located opposite the accessible entrance.
- The female toilet(s) is/are approximately 5m (5yd 1ft) from the accessible entrance.
- There is step-free access into the female toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Comments
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- The accessible toilet is also used as the standard male toilet.