Access Guide
Summary
- View information about opening hours
- The most accessible entrance has step-free level access and manual doors.
- There are 1 floors once inside.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: seating.
- Toilet and changing facilities available include: step free standard toilets and a toilet with some adaptations for disabled people.
- There are 1 toilets with adaptations for disabled people.
- The toilet with adaptations for disabled people surveyed can be found to the left from the entrance then right after the bar area and through a door to the rear of the restaurant..
- This toilet with adaptations for disabled people is approximately 30m from the entrance.
- The standard toilets can be found on the ground floor.
- The standard toilets surveyed can be found to the left from the entrance then right after the bar area and through a door to the rear of the restaurant.
Parking (Shared with World of Wedgwood, SIXTOWNS by Bros Distillery and Lunar)
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- There are 8 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 85m from the main building entrance.
- Obstacles from the car park include: dropped kerbs, bollards with high colour contrast and a visual identification band and bollards with high colour contrast but no visual identification band.
- There is not a designated drop-off point.
Public Transport
- The nearest train station is Stoke-on-Trent.
- Stoke-on-Trent Station is approximately 5.6 miles away.
Entrance
- The entrance surveyed is located at the front of the restaurant.
- There is step-free level access at the entrance.
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 83cm.
- There is not a second set of doors.
Reception
- There is step-free level access to reception.
- The height of the reception counter is 110cm.
- There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 85cm).
- Lighting levels are low at this reception.
- There is background noise here.
- The counter does not have a hearing assistance system.
Getting Around
- There is step-free level access throughout the majority of the building.
- There are armchairs, sofas, bench seats and a mixture of chairs with and without armrests throughout the building.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low in some areas.
- There is background noise here.
Eating and Drinking
- This is a restaurant which serves a Fine Dining menu.
- There is step-free level access into the area.
- Tables can be booked in advance.
- There is full table service.
- Menu types include; handheld menus.
- Menus are easy to read.
- The following are available here: a portable card machine for payment.
- Lighting levels are low here.
- There is background noise here.
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), sofas, armchairs, coffee tables, long tables, bench seats and a mixture of chairs with and without armrests.
- The seating area does not have: a priority table.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- The following furniture is permanently fixed: some of the chairs.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the area.
Ramp or Slope (Botanic Bar Area Entrance)
- The ramp is steep .
- Lighting levels are low.
Eating and Drinking (Botanic Bar Area)
- Access into the area is via a steep ramp/slope.
- There is full table service.
- Menu types include; handheld menus.
- Menus are easy to read.
- The following are available here: a portable card machine for payment.
- Lighting levels are low here.
- There is background noise here.
- There is not a hearing assistance system.
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), sofas, armchairs, coffee tables and a mixture of chairs with and without armrests.
- The seating area does not have: a priority table.
- There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
- Flooring in the area is not smooth and even.
- There is step-free level access around the area.
- The surface of the flooring is fake grass with a deep pile.
The bar is used for pre-dinner drinks.
Eating and Drinking (Outside Seating)
- There is step-free level access into the area.
- Tables can be booked in advance.
- There is full table service.
- Menu types include; handheld menus.
- Menus are easy to read.
- The following are available here: a portable card machine for payment.
- There is no (or very little) background noise here.
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm) and chairs with armrests.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- All flooring in the area is smooth and even.
- There is step-free level access around the area.
Accessible Toilet (Right Hand Transfer)
- This accessible toilet is located to the left from the entrance then right after the bar area and through a door to the rear of the restaurant.
- There is step-free level access into the toilet.
- This accessible toilet is approximately 30m from the entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a poor colour contrast with the surrounding walls.
- The width of the accessible toilet door opening is 87cm.
- The door has a lever twist lock.
- The dimensions of the cubicle are 135cm x 200cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 82cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 85cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 90cm.
- The height of the towel dispenser is 83cm.
- The height of the hand dryer is 87cm.
- The height of the baby change is 92cm.
- There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is a shelf located where it is not reachable for seated and standing users.
- The shelf is not positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
- The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here.
- The cubicle also has: a full length mirror, a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have coat hooks.
- The following have a good colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: some grab rails.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a poor colour contrast with the surrounding walls.
- The male and female standard toilets were surveyed.
- There is an ambulant cubicle available with a horizontal grab rail on the left.
- The wash basin tap type is twist/turn.
- The ambulant cubicle details are for the male facility.
Parent and Baby Room / Breastfeeding Room
- There is step-free level access into the room.
- The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
- The width of the door opening is 87cm.
- There is a baby change facility which is not at a recommended height (between 70cm -75cm).
- The wash basin tap type is lever mixer.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- World of Wedgwood - Main Building link (new tab) - click here
- World of Wedgwood - Conference Room link (new tab) - click here