Access Guide
Introduction
- Services / facilities within the building include parenting programmes and meetings.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Luton.
COVID-19 Information
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
Opening Times
- Opening times for the venue vary according to bookings/events taking place.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Mossdale Court and Hockwell Ring.
- There is not a designated drop off point.
Outside Access (Building Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located in the entrance foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14.
- The lift is approximately 5m (5yd 1ft) from the building entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 160cm (3ft 11in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Outside Access (Flat 14 Entrance)
- This information is for the entrance located on the first floor.
- There is level access into the venue.
- Level access is via lift.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 75cm (2ft 6in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located off the corridor.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the flat 14 entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the washroom.
- The height of the baby change table once extended is 76cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are not available.