Access Guide

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Introduction

Services / facilities within the building include day care and Luton Borough Council Access and Advice Point.

Opening Times

Monday 09:00 - 17:00.
Tuesday 09:00 - 17:00.
Wednesday 09:00 - 20:15.
Thursday 09:00 - 17:00.
Friday 09:00 - 17:00.
Saturday 09:30 - 12:30.
Sunday Closed.

Comments View
- The centre is available for hire for social bookings on Saturday afternoons/evenings and Sundays.
- Please contact the venue for details.

Location

The venue is situated outside the centre of the town.
This venue is situated in Luton.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Leagrave.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is not a car park for public use within 200m (approx).
Blue Badge On Street Parking View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 360cm x 580cm (11ft 10in x 19ft).
- On street Blue Badge parking is located at the front of the venue.
Standard On Street Parking View
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 300cm x 800cm (9ft 10in x 26ft 3in).
- Standard marked parking bays are located on Mayne Avenue.
Drop off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

Photos

Entrance View
- This information is for the entrance located to the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 110cm.
Ramp/Slope View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.

Reception

The desk/counter is 1m (3ft 3in) from the main entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is medium height (77cm - 109cm).
The desk/counter has a low (76cm or lower) section.
The lighting levels are bright.
There is a hearing assistance system.
The hearing system is available only on request.
The type of system is a portable loop.
Staff are trained to use the system.

Inside Access

There is level access to the service.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are bright.

Eating and Drinking

The following information is for the café.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 5m (5yd 1ft) from the main entrance.
The standard height for tables is 75cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are not available.
Plastic / takeaway cutlery is not available.
Drinking straws are available.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is light meals and snacks.

Accessible Shower

Accessible shower facilities are available.
The accessible shower(s) surveyed is/are located within the accessible toilet.
The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a shower chair.
Other facilities available include; a dropdown rail.
There is level access to the services from the accessible shower facilities.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter the venue.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 240cm (6ft 7in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located along the corridor to the right as you enter the venue.
- The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.