Access Guide
Introduction
- Services / facilities within the building include Competition Pool, Commnity Pool, Divining, Dry Diving, Fitness Studios, Three Studios, Perks Cafe and Sports Halls.
Opening Times
- Monday 06:00 - 23:00.
- Tuesday 06:00 - 23:00.
- Wednesday 06:00 - 23:00.
- Thursday 06:00 - 23:00.
- Friday 06:00 - 23:00.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 17:00.
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Comments
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- The opening times can vary depending on bookings and events taking place, please contact the venue for more information.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Luton.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Luton.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
- The nearest designated bay is 40m (43yd 2ft) from the main entrance.
- The furthest designated bay is 80m (87yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 240cm (7ft 10in).
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
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Comments
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- Car Park Surface - Tarmac/Loose Chippings (with mess net over it).
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the buidling.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 160cm (5ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is permanent.
Reception
- The desk is 12m (13yd 4in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- There is a 90cm accessible gate, which is used to overcome the turnstiles.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There are fixed hearing loops in the 3 studios and fitness suite.
Eating and Drinking (Perks)
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 8m (8yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available on request.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snack foods.
Swimming Pool (Competition Pool)
- There is level access from the changing area to the swimming pool.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Community Pool)
- There is level access from the changing area to the swimming pool.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- At the time of survey it was not possible to photograph the pool.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 20m (21yd 2ft) from the the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The doors are heavy.
- The opening is 100cm wide.
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IFI Accredited Fitness Suite
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- IFI accredited equipment is available.
- For example: upright cycle.
- IFI equipment includes adapted rowing machine.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a fixed hearing loop available in the fitness suite.
- The fitness suite is awaiting Ifi acreditation.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the ground floor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Toilet with Adaptations (Reception)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd 1ft) from the main entrance.
- The accessible toilet is located next to the reception desk.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 150cm x 235cm (4ft 11in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are similar acessible toilets in the standard changing rooms.
Toilet with Adaptations (Fitness Changing Room Corridor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located along the first floor corridor.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 240cm x 250cm (7ft 10in x 8ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 145cm (4ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 110cm (3ft 7in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are 3 similar accessible toilets in the wetside changing rooms. Two with the lateral transfer sapce on right and with changing beds and one with the laternal transfer sapce on the right.
Accessible Shower (Fitness Suite Corridor)
- Accessible shower facilities are available.
- The showers are located in the accessible toilet.
- The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
- The height of the seat is 49cm (1ft 7in).
- Other facilities available are drop down rail.
- There is level access to the services from the shower facilities.
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Comments
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- There are similar accessible showers in all of the standard changing rooms and in the 3 accessible toilets with showers in the wetside changing room.
Changing Places
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Location and access
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- The facility is located in the wetside changing room.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The dimensions of the facility are 240cm x 395cm (7ft 10in x 12ft 12in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 280cm (9ft 2in).
- The transfer space on the right as you face the toilet is 80cm (2ft 7in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on both sides.
- The type of sink is adjustable.
- Wall mounted hand rails are not available at the sink.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located next to the reception.
- The female and male toilets are 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Comments
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- There are also standard toilet facilities in all of the standard changing rooms.
Standard Changing Room (Sports Hall)
- There are standard changing rooms available.
- The standard changing room is 35m (38yd 10in) from the main entrance.
- The standard changing room is 15m (16yd 1ft) from the reception desk.
- The standard changing room is 15m (16yd 1ft) from the Sports Hall.
- The standard changing rooms are located along the ground floor corridor.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Wetside)
- There are standard changing rooms available.
- The standard changing room is 50m (54yd 2ft) from the main entrance.
- The standard changing room is 30m (32yd 2ft) from the reception desk.
- The standard changing room is 5m (5yd 1ft) from the swimming pool.
- The standard changing rooms are located at the rear of the ground floor corridor.
- There is level access to the standard changing rooms.
Standard Changing Room (Fitness Suite)
- There are standard changing rooms available.
- The standard changing room is 15m (16yd 1ft) from the lift.
- The standard changing room is 35m (38yd 10in) from the fitness suite.
- The standard changing rooms are located an the first floor.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the front of the venue.
- A member of staff trained in BSL skills is not normally on duty.