Access Guide
Introduction
- Services / facilities within the building include a swimming pool, fitness suite, gymnasium and meeting rooms.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Luton.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Luton.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 07:30 - 21:00.
- Sunday 07:30 - 21:00.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
- The nearest Blue Badge bay is 48m (52yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 63m (68yd 2ft) from the the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
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Second set of doors
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- There is a small raised threshold in the doorway.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from the car park to the main entrance.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the front of the building.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left of the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the left of the reception desk.
- The fitness suite is 10m (10yd 2ft) from the main entrance.
- There is level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 150cm (4ft 11in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Changing Places
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Location and access
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- The facility is located at the rear of the venue in pool area.
- The facility is approximately 28m (30yd 1ft) from the pool entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens by sliding.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 400cm x 340cm (13ft 1in x 11ft 2in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 189cm (6ft 2in).
- The facility hoist is mobile.
- The facility toilet is corner.
- The transfer space on the left as you face the toilet is 70cm (2ft 4in).
- The transfer space on the right as you face the toilet is 220cm (7ft 3in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on the right.
- The type of wash basin is adjustable.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on the left.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is available.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located to the right of the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 320cm x 200cm (10ft 6in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head and a flip down seat.
- The height of the seat is 52cm (1ft 8in).
- There is level access to the services from the accessible shower facilities.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the from the fitness suite entrance.
- The standard changing room(s) surveyed is/are located to the right of the fitness suite.
- There is level access to the standard changing room(s).
Standard Shower
- Shower facilities are available.
- The shower(s) surveyed is/are located to the left of the finess suite.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor.
- The female and male toilets are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside venue on grass verge.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.