Access Guide
Introduction
- Services / facilities within the building include a swimming pool, fitness suite, gymnasium, sports hall and meeting rooms.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Luton.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Luton.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 08:00 - 17:00.
- Sunday 08:00 - 16:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 450cm (7ft 7in x 14ft 9in).
- The nearest Blue Badge bay is 48m (52yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 63m (68yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- There is not a road to cross between the car park and the entrance.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is an entrance barrier with an access telephone number to call and a key pad at 100cm high.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 145cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading from the car park to the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the main entrance.
- There is/are 15 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
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Comments
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- There are two similar entry/exit doors either side at the main entrance.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- There is an evac chair located on the first floor.
Lift
- There is a lift for public use.
- The lift is located to the left of the reception desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There are 4 pool alarms located around the pool area.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the left of the reception desk.
- The fitness suite is 10m (10yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 150cm wide.
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IFI Accredited Fitness Suite
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- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is not available.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes an arm cycle.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is an entry bar code scanner located at 105cm high and an exit button located at 110cm high.
Changing Places (Right Hand Transfer)
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Location and access
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- The facility is located at the rear of the venue in the pool area.
- The facility is approximately 6m (6yd 1ft) from the Poolside.
- There is level access into the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens by sliding.
- The dimensions of the facility are 400cm x 320cm (13ft 1in x 10ft 6in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is mobile.
- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 280cm (9ft 2in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on both sides.
- Dropdown rails are provided for the toilet.
- As you face the toilet the dropdown rail(s) is/are on the right.
- The type of wash basin is adjustable.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on the left.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
Accessible Shower (within Changing Places)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the Changing Places facility.
- The facilities available in the accessible shower(s) include; an adjustable shower head, a shower chair and a flip-down seat.
- The height of the seat is 44cm (1ft 5in).
- Other facilities available include; changing places.
- There is level access to the services from the accessible shower facilities.
Standard Shower (Ground Floor within Standard Changing Room)
- Shower facilities are available.
- The shower(s) surveyed is/are located within the sports hall balcony standard changing rooms.
- There is level access to the shower facilities.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located alongside the Changing Places facility.
- The facility is 60m (65yd 1ft) from the main entrance.
- The door opens inwards.
- The width of the door is 88cm (2ft 11in).
- There is no lock for the facility door.
- The dimensions of the accessible changing room are 155cm x 250cm (5ft 1in x 8ft 2in).
- Wall mounted rails are available.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- The accessible changing room has a manual hoist.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is fixed.
- The length of the bench is 153cm (5ft).
- There is not a wheel in shower.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the fitness suite entrance.
- The standard changing room(s) surveyed is/are located to the right of the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are standard toilets and showers located within the standard changing rooms.
Toilet with Adaptations (First Floor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the Lift.
- This accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 145cm x 207cm (4ft 9in x 6ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space on the left is 75cm.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The hand dryer requires hands to be inserted into the top.
- There is not a towel dispenser.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the sports hall viewing balcony, within the standard changing rooms.
- The female and male toilets are approximately 35m (38yd 10in) from the reception.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor.
- The female and male toilets are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside venue on grass verge.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.