You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
  • The nearest designated bay is 15m (16yd 1ft) from the main entrance.
  • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Multi Storey). Skip to the next section.

Parking (Multi Storey)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).
  • The nearest designated bay is 70m (76yd 1ft) from the main entrance.
  • The furthest designated bay is 85m (92yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is concrete.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

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• Comments View
  • There is a similar entrance to exit the station.

You are on Outside Access (Kimpton Road Entrance). Skip to the next section.

Outside Access (Kimpton Road Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• There are no doors at this entrance.
• The door opening is 370cm (12ft 2in) wide.

You are on Level Change (Kimpton Road Entrance). Skip to the next section.

Level Change (Kimpton Road Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on Kimpton Road.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Other Floors (Main Building). Skip to the next section.

Other Floors (Main Building)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G-1-2.
  • The escalators steps are clearly marked.
  • The head and foot of the escalators are not clearly marked.
  • The lighting levels are medium.

You are on Lift (Main Building). Skip to the next section.

Lift (Main Building)

• There is a lift for public use.
• The lift is located to the right of the ticket office.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 20m (21yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 105cm (3ft 5in).
• The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Level Change (Platforms). Skip to the next section.

Level Change (Platforms)

• There is a / are step(s) to access this area / service.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Lift (Platforms). Skip to the next section.

Lift (Platforms)

• There is a lift for public use.
• The lift is located along the foot bridge.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 170cm x 190cm (5ft 7in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is an office to obtain help.
• The office to obtain help is 5m (5yd 1ft) from the main entrance.
• This office is located to the left of the ticket office.
• There is a ticket office.
• The ticket office is located on the ground floor.
• The ticket office is 5m (5yd 1ft) from the main entrance.
• The train companies operating from within this station are Thameslink East Midlands Trains.
• The train companies that operate within this station include:.
• Please click here for access information for Thameslink.
• Please click here for access information for East Midlands Trains.
• There is a taxi rank at the station.
• The taxi rank is located at the front of the venue.
• The taxi rank is 10m (10yd 2ft) from the main entrance.
• Shops and services within the station include the train station cafe.
• All key concourse shops and services have level access.
• There are 4 platform(s) in the station.
• The platform(s) accessed by lift is / are 1-2-3-4.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1-2-3-4.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are located on the main station concourse.
  • There is a wheelchair available to borrow.
  • To borrow a wheelchair, please ask a member of staff.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-4.
• The platform(s) accessed by lift is / are 1-4.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 25m (27yd 1ft) from the main building lift.
  • The accessible toilet is located on the first floor, to the left of the cafe.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are low.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the first floor, to the left of the cafe.
  • The female and male toilets are 25m (27yd 1ft) from the main building lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.