Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Luton.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Luton.
Opening Times
- Monday 14:00 - 18:00.
- Tuesday 14:00 - 18:00.
- Wednesday 14:00 - 18:00.
- Thursday 10:00 - 18:00.
- Friday 14:00 - 18:00.
- Saturday 09:30 - 17:00.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest designated bay is 100m (109yd 1ft) from the main entrance.
- The furthest designated bay is 135m (147yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is a push button for entry of the car park.
Outside Access (Main Entrance)
- This information is for the entrance located to the side of the building.
- There is not level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
Reception
- The desk is 20m (21yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A large text keyboard, large rollerball mouse and height adjustable table is / are available.
- Equipment available for people with a visual impairment includes audible headset.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Accessible Toilet
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Home visits / services are available.