Access Guide
Related Access Guides (Baggage Reclaim)
Getting Here
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By Road
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- Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
The postcode for the airport is M90 1QX. Please note, your Sat-Nav may not reflect the most updated road layout. - There are a number of official airport parking options available.
- For more information on getting to Manchester Airport by car please click here (opens new tab).
- Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Manchester Airport is well-served by a network of local and regional buses, running daily from early morning to late night; including weekends and bank holidays.
- For more information on getting to Manchester Airport by bus please click here (opens new tab).
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By Train
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- The nearest Railway Station is Manchester Airport Station.
- The station is located at the heart of the airport campus, which means passengers have easy access to all the terminals. With moving walkways throughout, it should take no more than 5-15 minutes to get to and from the terminals.
- For more information on getting to Manchester Airport by train please click here (opens new tab).
- For more information on the Access Guide for Manchester Airport Station please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
Inside Access
- There is level access.
- The photograph shows the meeting point, which is 10 metres from the Baggage Reclaim exit.
Reception (Information Desk)
- The desk is 24m (26yd 9in) from the meeting point.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The information desk is located opposite the exit from the Baggage Reclaim area.
- Photograph 2 shows the courtesy phone, located next to the desk, 19 metres from the meeting point.
Onward Travel and Hotel Information Point
- The Onward Travel and Hotel Information Point is 12 metres from the meeting point, to the right as you exit.
- This can be used when the information desk is closed.
Reception (Left Luggage)
- The desk is 38m (41yd 1ft) from the meeting point.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk is generally staffed.
Level Change
- There is a ramp or slope to access this service.
- The ramp/slope does bypass the step(s).
- The ramp or slope is located behind the information desk.
- The ramp or slope is permanent.
- The width of the ramp or slope is 103cm (3ft 5in).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located next to Door 1.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- They lead up to the car rental courtesy phones and the Spar.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 48m (52yd 1ft) from the meeting point.
- This accessible toilet is located in the toilet area to the rear of the information desk.
- There is level access to this accessible toilet.
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Features and Dimensions
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- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 125cm x 190cm (4ft 1in x 6ft 3in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
- There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the toilet area behind the information desk.
- The female toilets are 40m (43yd 2ft) from the meeting point.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the toilet area behind the information desk.
- The male toilets are 50m (54yd 2ft) from the meeting point.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the toilet area behind the information desk.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Ritual Washing Facilites
- The ritual washing facilites are located in the toilet area, next to the female toilets.
- They are 36 metres from the meeting point.
- The washing facilities are accessed by a deep step.
Lift (Departures Car Park - Even Levels)
- There are lifts for public use.
- The lifts are located on the far left hand side of the Arrivals Hall.
- They are standard lifts.
- The floors which are accessible by these lifts are 0-4-6-8-10-12.
- The lifts are 45m (49yd) from the meeting point.
- Staff do not need to be notified for use of the lifts.
- The dimensions of the lifts are 1.51m x 0.9m (4ft 11in x 2ft 11in).
- The clear door width is 90cm.
- There are not separate entry and exit doors in the lifts.
- There is a mirror to aid reversing out of the lifts.
- The lifts have a visual floor indicator.
- The lifts have an audible announcer.
- The lighting level in the lifts are medium.
- The lifts do not have Braille markings.
- The lifts have tactile markings.
- There is a moderate ramp in the corridor leading to these lifts from the Arrivals Hall.
Lift (Departures Car Park - Odd Levels)
- There are lifts for public use.
- The lifts are located in the foyer at the rear of the Arrivals Hall.
- They are standard lifts.
- The floors which are accessible by these lifts are car park odd levels 0-13.
- The lifts are 81m (88yd) from the meeting point.
- Staff do not need to be notified for use of the lifts.
- The dimensions of the lifts are 2.78m x 3.2m (9ft 1in x 10ft 5in).
- The clear door width is 230cm.
- There are separate entry and exit doors in the lifts.
- There is not a mirror to aid reversing out of the lifts.
- The lifts have a visual floor indicator.
- The lifts have an audible announcer.
- The controls for the lifts are not within reach for a wheelchair user.
- The controls are up to 125 cm high.
- The lighting level in the lifts is medium.
- The lifts do not have Braille markings.
- The lifts have tactile markings.
Outside Access (Door 1)
- This information is for the entrance located at the front of the Arrivals Hall.
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Comments
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- There is not level access at this entrance.
- The main doors open automatically.
- The doors are double width.
- The door opening is 162cm (5ft 3in) wide.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 162cm (5ft 3in) wide.
- Door 1 is 24 metres from the meeting point.
- There are car park pay stations located next to Door 1 (shown in photograph 2), 18 metres from the meeting point.
- Door 2 is located to the far left of Door 1, and is similar to this.
Level Change (Door 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located just outside the entrance.
- The ramp or slope is permanent.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located just outside the entrance.
- There is / are 6 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The ramp overcomes the steps.
- They lead up to the Arrivals car park, taxi rank and hotel buses.
- There is an easy ramp leading to the skylink lifts from Door 1.
Other Floors (Access to the Skylink to the Station)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The lighting levels are low.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G-1.
- The escalators steps are not clearly marked.
- The head and foot of the escalators are clearly marked.
- The lighting levels are medium.
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Comments
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- These stairs are located just outside Door 1, next to the lifts.
- The escalators are located on the near side of the lifts, and only go up.
Lift (Access to the Skylink to the Station)
- There is a lift for public use.
- The lift is located just outside Door 1.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 14m (15yd 11in) from the Door 1.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 192cm x 300cm (6ft 4in x 9ft 10in).
- The clear door width is 186cm (6ft 1in).
- There are separate entry and exit doors in the lift.
- The lift does not have an audible announcer.
- The controls for the lift are not within 120cm from the floor.
- The controls are 112-126cm high.
- The lighting level in the lift is medium.
- The lift does have Braille markings.
- The lift does have tactile markings.
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Comments
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- This lift gives access to the skylink to the station from the Arrivals Hall, the Arrivals car park and Valet Parking.
Door 1 to Bus Stops E and D
- Bus stop E is 119 metres from Door 1, and is for buses to off site car parks.
- Bus stop D is 104 metres from Door 1. Hotel buses and buses to the Car Rental Village stop here.
- Stop D contains a phone to request a pick up to the Car Rental Village out of hours.
Door 1 to Bus Stops B and A
- Bus Stop B - this stop is used for the JetParks 1 & 2 and T1/T3 Long Stay on site car parks. This stop is 62 metres from Door 1.
- Bus Stop A - this stop is used for the JetParks 3 and JetParks Plus.
- This stop is 87 metres from Door 1.
Door 1 to the Taxi Rank
- The taxi rank is 51 metres from Door 1.
- The Arrow Private Taxi Hire booking office is 15m from Door 1.
Related Access Guides (Terminal 1 Parking)
- Terminal 1 Check-in A Drop Off link (new tab) - click here
- Terminal 1 Check-in B Drop Off link (new tab) - click here
- Terminal 1 Meet and Greet Parking link (new tab) - click here
- Terminal 1 Short Stay Car Park link (new tab) - click here
- Terminal 1 Multi Storey Car Park link (new tab) - click here
- Terminal 1 and 3 Mid Stay Parking link (new tab) - click here