Skip to main content

Terminal 1 Pier B Arrivals

Manchester Airport, Manchester, M90 1QX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

  • Comments View
    • Pier B Arrivals leads on to Immigration or Flight Transfers.
    • There is no step free access from any gate to Immigration or Flight Transfers.
    • Passengers with mobility impairments will be escorted by a member of staff from the aircraft via an accessible route.

Getting Here

Outside Access (Gate 5)

  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 90cm (2ft 11in) wide.
  • Comments View
    • There is not level access to this gate.
    • The main doors open automatically.
    • The doors are single width.
    • The door opening is 90cm (2ft 11in) wide.
    • All gates on this pier except 6, 8 and 12 have similar access to this.

Level Change (Gate 5)

  • There is a ramp located in front of the gate.
  • The ramp is moderate.
  • The ramp is permanent.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Other Floors (Gate 5)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs lead up from the gate to the Main Pier Arrivals corridor.

Outside Access (Gate 12)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 138cm (4ft 6in) wide.
  • There is similar access from gates 6 and 8.

Level Change (Gate 12 Airbridge)

  • There is a ramp located on the airbridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
  • Assistance will always be available to passengers.

Inside Access (Arrivals Corridor)

  • There is not level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • Photograph 1 shows the Border Force Landing Card station.
    • Landing cards can be obtained and completed here.
    • There are also touchscreen information points, with information available in 11 languages.
    • These contain lowered levels accessible to wheelchair users.

Other Floors (End of Pier - Leading to Immigration and Transfers)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-2.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are medium.
  • Comments View
    • These stairs are 19 metres from Gate 1, and 290 metres from Gate 12.
    • There are identical stairs, 52 metres from the top of the first set, leading back down to level 1.
    • Immigration is a further 17 metres from the bottom of the second set of steps.
    • Both sets of stairs have platform lifts available to overcome them. A member of staff has to be present to operate the lifts.
    • A telephone and number are available nearby.
    • However, it is easier to be escorted around this area by a member of staff.

Level Change (Flight Transfers)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right at the top of the stairs.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • These stairs are 4 metres from the top of the first set of stairs leading to Immigration, and lead to the lift foyer in the Flight Transfers Area.
    • The lift down to the Transfer Check In Area is 12 metres from the top of these steps.