Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
Outside Access (Bus Drop Off Entrance)
- This information is for the entrance located next to the bus drop off point.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
Outside Access (Ambulift Drop Off Entrance)
- This information is for the entrance located next to the bus drop off point.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 105cm.
Access To (Immigration)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located ahead as you enter.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are Bus Drop off to Arrivals Walkway.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are moderate to good.
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located ahead as you enter.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators only go up.
- The floors which are accessible by escalator(s) are Bus Drop off to Arrivals Walkway.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are clearly marked.
- There is a bollard at the foot of the escalator(s).
- The lighting levels at the escalator(s) are moderate to good.
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Lift
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- There is a lift for public use.
- The lift is located at the rear of the entrance area.
- The lift is clearly visible from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Bus Drop off to Arrivals Walkway.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width of the lift is 120cm (3ft 11in).
- The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
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Comments
View
- There is step free access along the walkway leading to Immigration.
- There is a help point located at the start of the walkway.
- There is slight slope leading down into the Immigration area.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located in the Immigration area.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located in the Immigration Area.