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Terminal 2 Departure Gates 201 to 211

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Access To (Departure Gates 201 to 211)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the rear of the departure lounge lower level.
    • The floors which are accessible by stairs are Departure Lounge - Gates 200 to 211 - Gates B1 to B10.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a second lower handrail.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located at the rear of the departure lounge.
    • The escalators only go down.
    • The floors which are accessible by escalator(s) are Departure Lounge - Gates 200 to 211 - Gates B1 to B10.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.
  • Lift View
    • There is a lift for public use.
    • The lift is located at the rear of the departure lounge lower level.
    • The lift is a standard lift.
    • A member of staff does not need to be notified for use of the lift.
    • The floors which are accessible by this lift are Departure Lounge - Gates 200 to 211 - Gates B1 to B10.
    • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is poor.
    • The colour contrast between the external lift control plate and the wall is good.
    • The clear door width of the lift is 120cm (3ft 11in).
    • The dimensions of the lift are 140cm x 240cm (4ft 7in x 7ft 10in).
    • There are no separate entry and exit doors in the lift.
    • There is a mirror to aid reversing out of the lift.
    • There is a list of floor services available within the lift.
    • The lift does have a visual floor indicator.
    • The lift does have an audible announcer.
    • The internal controls for the lift are within 90cm - 120cm from the floor.
    • There is a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are moderate to good.
    • There is a/are similar lift(s) available.

Getting To Departure Gates (201 to 211)

  • After exiting the lift from the departure lounge, there is clear directional signage leading to departure gates 201 to 211. There is a slight slope leading from the lift corridor to the walkway which passes at the rear of the security check area.
  • The type of flooring along the route is vinyl.
  • There is flooring along the route which is shiny and could cause issues with glare or look slippery to some people.
  • There are not travelators available along the route.
  • Assistance vehicles are available.
  • There are resting/seating areas along the route.
  • Wayfinding signage is available along the route.
  • The lighting levels along the route are moderate to good.

Changing Places (Terminal 2 - Departure Gate 208)

  • Location and access View
    • The facility is located opposite gate 208.
    • There is level access to the facility.
  • Dimensions and features View
    • The dimensions of the facility are 302cm x 420cm (9ft 11in x 13ft 9in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 84cm (2ft 9in).
    • The transfer space on the right as you face the toilet is 92cm (3ft).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are not available at the wash basin.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • A key code is required to access the changing place.
    • A courtesy phone at an accessible height is available next to the changing place to call to obtain the number code.

Accessible Toilet (Opposite Gate 211)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • This accessible toilet is located to the right as you exit the Biza Duty Free Shop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 140cm x 174cm (4ft 7in x 5ft 9in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 97cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage.
    • There is a RoomMate device available for the accessible toilet.
    • RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors.
    • For use of the RoomMate please phone the venue in advance.

Standard Toilet(s) (Opposite Gate 211)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of the Biza Duty Free Shop exit.
    • The female and male toilets are approximately 44m (48yd 4in) from the Biza Duty Free Shop exit.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the toilet area.
    • The height of the baby change table once extended is 81cm (2ft 8in).
  • Comments View
    • The toilets also contain ritual washing facilities, accessed by a deep step.
    • Toilets and baby change facilities are also available across the departure level.

Departure Gates (201 to 211)

  • Departure Gates Waiting Area View
    • The departure gate(s) in this area is/are gate(s) 201 to 211.
    • There is seating available at the departure gate(s).
    • There is a mixture of seating with and without armrests.
    • There is not designated seating available for people with reduced mobility.
    • The type of flooring in the departure gate(s) is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Departure Gate Details View
    • There is clear signage to the departure gate(s).
    • A documentation check desk is available at gate(s) 201 to 211.
    • The height of the documentation check desk(s) is high (95cm - 110cm).
    • There is a double, permanently held open doors with an opening width of 75cm+ for access to the airbridge/tarmac.
    • There is step free access to departure gate(s) 201 to 211.
    • The gradient of the airbridge ramp(s) may vary as they are height adjustable.
  • Boarding View
    • There is step free access to the aircraft via airbridge from departure gate(s) 201 to 211.

Access To (Airbridge)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located after the departure gate.
    • The floors which are accessible by stairs are the Departure Gate to the Airbridge.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps have tactile paving at the top and bottom.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Lift View
    • There is a lift for public use.
    • The lift is located after the departure gate.
    • The lift is a standard lift.
    • A member of staff needs to be notified for use of the lift.
    • The floors which are accessible by this lift are the Departure Gate to the Airbridge.
    • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is poor.
    • The colour contrast between the external lift control plate and the wall is poor.
    • The clear door width of the lift is 110cm (3ft 7in).
    • The dimensions of the lift are 190cm x 140cm (6ft 3in x 4ft 7in).
    • There are no separate entry and exit doors in the lift.
    • There is not a mirror to aid reversing out of the lift.
    • There is a list of floor services available within the lift.
    • The lift does have a visual floor indicator.
    • The lift does have an audible announcer.
    • The internal controls for the lift are within 90cm - 120cm from the floor.
    • There is a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are moderate to good.