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Terminal 3 Domestic Baggage Reclaim

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminal 2 has closed with all operations concentrated in Terminal 1 and Terminal 3. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products. The airport have recently launched a Drop & Go car park product which serves Terminal 1 & 3.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

  • Comments View
    • The Domestic Baggage Reclaim Area is accessed from Arrivals Gates 1-19 and Domestic Arrivals.
    • It leads to the Arrivals Hall.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Entrance from Domestic Arrivals - Gates 142 - 150)

  • There is level access at this entrance.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.

Outside Access (Entrance from Gates 1-19)

  • There is level access at this entrance.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 93cm (3ft) wide.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • The distance to the carousels from the domestic arrivals entrance are as follows:-
    • Carousel 3 - 34 metres
    • Carousel 2 - 71 metres
    • Carousel 1 - 83 metres.
    • The distance to the carousels from the Gates 1-19 entrance are as follows:-
    • Carousel 1 - 14 metres
    • Carousel 2 - 27 metres
    • Carousel 3 - 55 metres
    • Photograph 3 shows the luggage trolleys, which require a £1 or €2 coin to take.

GBS (Global Baggage Solutions) Service Desk

  • The GBS (Global Baggage Solutions) service desk is 52m (57yd) from the domestic arrivals entrance.
  • The desk is high.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the domestic arrivals entrance.
    • This accessible toilet is located just inside the domestic arrivals entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 134cm x 174cm (4ft 5in x 5ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 97cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

Outside Access (Kaba Doors)

  • There is level access at this entrance.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.
  • The details here are for doors to the right of the Kaba doors as you face them.
  • Wheelchair users can be accompanied through these doors by a member of staff if they do not want to go through the Kaba doors.
  • There is a phone next to the first door to call for assistance through these doors.
  • The Kaba doors open automatically and are 93cm wide.
  • There are 2 sets of doors.
  • The Kaba doors are located at the rear of the Baggage Hall, 50 metres from the domestic arrivals entrance, and 62 metres from the Gates 1-19 entrance.
  • They lead out towards the exit.

Outside Access (Exit to the Arrivals Hall)

  • There is level access to the exit.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 150cm (4ft 11in) wide.
  • The exit is 12 metres from the Kaba doors.