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Terminal 1 Check-In B

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

Getting Here

Route from the Car Park Bus Drop Off Point

  • This car park is for Manchester Airport Buses only.
  • The car parks that use this bus stop include; Jet Parks 1, Jet Parks 2, Jet Parks 3, Shuttle Parks & T1/3 Long Stay.
  • The car park bus drop off point is located on an island outside the entrance, and is 32 metres from the main entrance.
  • The route to the entrance and assistance point is via moderate slopes and dropped kerbs with tactile paving.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Related Access Guides (Jet Car Parks)

Related Access Guides (Terminal 1 Parking)

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 152cm (4ft 12in).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • The main flight information boards in the centre of the hall are 27 metres from the main entrance.

Reception (Reception Point For Assistance)

  • The desk is 17m (18yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • A the time of the survey, this reception desk was being installed in this area, due to be completed late March 2015.
    • The photograph shows the waiting area for this reception.

Check In Desk (80-108)

  • The check in desks are high.
  • The desks do not have a lowered section.
  • Lighting levels are medium.

Prayer Room

  • The multi faith prayer room and chaplaincy offices are located in the far right hand corner of the Check In Hall, 30 metres from the main flight information boards.
  • The door to the prayer room area is heavy, opens away from you and is 80cm wide.

Other Floors (Stairs to the Check In A)

  • Steps View
    • The floors which are accessible by stairs are levels 0-5.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • steep ramp with hr both sides past stairs to mai check in
    • Othercome udding car park lift.

Level Change (Ramp to Check In Area A)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on level 5.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • Comments View
    • This ramp has handrails both sides, and leads from the stairs to the Check In Area A.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • Accessible toilets are available in the main level check in area, the arrivals hall and in the departure lounge past security.

Standard Toilet(s)