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Terminal 1 Flight Transfers

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

  • Comments View
    • Only certain airlines accept airside transfers at Manchester Airport.
    • For more details, please refer to the My Airport page on the Manchester Airport website.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Opening Times

  • Monday 06:00 - 21:00.
  • Tuesday 06:00 - 21:00.
  • Wednesday 06:00 - 21:00.
  • Thursday 06:00 - 21:00.
  • Friday 06:00 - 21:00.
  • Saturday 06:00 - 21:00.
  • Sunday 06:00 - 21:00.
  • Comments View
    • Outside this hours, passengers with flight transfers should proceed to the Arrivals Hall.

Other Floors (Stairs from Pier C Arrivals)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-2.
    • The escalators steps are not clearly marked.
    • The head and foot of the escalators are clearly marked.
    • The lighting levels are medium.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • The photograph shows the corridor leading from the stairs from Pier C Arrivals to the lift foyer.

Other Floors (Stairs to Flight Transfers Check In)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs lead down from the lift foyer accessed from Pier B and C Arrivals.

Lift

  • There is a lift for public use.
  • The lift is located in the foyer accessed from Pier B and C Arrivals.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2.
  • The lift is 81m (88yd 1ft) from the top of the stairs from Pier C Arrivals.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 124cm x 161cm (4ft 1in x 5ft 3in).
  • The clear door width is 108cm (3ft 7in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are 110-120 cm high.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The lift is also 12 metres from the steps leading from Pier B Arrivals.

Reception (Flight Transfer Check-In)

  • The desk is 14m (15yd 11in) from the lift.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • Comments View
    • The check in desk is accessed via double doors, 154cm wide, and a security barrier, from the lift and stairs.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the lift.
    • This accessible toilet is located just before the securuty and check in desk on level 1.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 157cm x 183cm (5ft 2in x 6ft).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 88cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).