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Terminal 1 Departures Gate 20

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Gate 20 Entrance)

  • There is level access at this entrance.
  • The are no doors at the front of this entrance.
  • The opening is 157cm (5ft 1in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 81cm (2ft 7in) wide.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Levels 0-1.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located just inside the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 17m (19yd) from Gate 20 entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 139cm x 159cm (4ft 7in x 5ft 3in).
  • The clear door width is 109cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments View
    • There are vending machines in the seating area by the gates.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located in the toilet area to the right as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 98cm x 189cm (3ft 3in x 6ft 2in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the right as you exit the lift.
    • The female toilets are 11m (12yd 1in) from the lift.
    • Inside the venue, there is level access to the female toilet.
    • This is by lift.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the right as you exit the lift.
    • The male toilets are 5m (5yd 1ft) from the lift.
    • Inside the venue, there is level access to the male toilet.
    • This is by lift.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the male toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Outside Access (External Route Gate 20D)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 166cm (5ft 5in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 165cm (5ft 4in) wide.
  • There is identical entrances to Gates 20A-C.
  • The distances to these gates from the lift are as follows :-
  • Gate 20A - 49 metres
  • Gate 20B - 38 metres
  • Gate 20C - 32 metres
  • Gate 20D - 22 metres.

Level Change (External Route Gate 20D)

  • There is a ramp leading down from the gate.
  • The ramp is moderate.
  • The ramp is permanent.
  • The ramp has handrails both sides.
  • There is also a dropped kerb at the bottom of the ramp leading to access to the buses.
  • All buses are fitted with ramps for access for wheelchair users.