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Terminal 1 Pier B Arrivals

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

  • Comments View
    • Pier B Arrivals leads on to Immigration or Flight Transfers.
    • There is no step free access from any gate to Immigration or Flight Transfers.
    • Passengers with mobility impairments will be escorted by a member of staff from the aircraft via an accessible route.

Getting Here

Outside Access (Gate 5)

  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 90cm (2ft 11in) wide.
  • Comments View
    • There is not level access to this gate.
    • The main doors open automatically.
    • The doors are single width.
    • The door opening is 90cm (2ft 11in) wide.
    • All gates on this pier except 6, 8 and 12 have similar access to this.

Level Change (Gate 5)

  • There is a ramp located in front of the gate.
  • The ramp is moderate.
  • The ramp is permanent.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Other Floors (Gate 5)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs lead up from the gate to the Main Pier Arrivals corridor.

Outside Access (Gate 12)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 138cm (4ft 6in) wide.
  • There is similar access from gates 6 and 8.

Level Change (Gate 12 Airbridge)

  • There is a ramp located on the airbridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
  • Assistance will always be available to passengers.

Inside Access (Arrivals Corridor)

  • There is not level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • Photograph 1 shows the Border Force Landing Card station.
    • Landing cards can be obtained and completed here.
    • There are also touchscreen information points, with information available in 11 languages.
    • These contain lowered levels accessible to wheelchair users.

Other Floors (End of Pier - Leading to Immigration and Transfers)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-2.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are medium.
  • Comments View
    • These stairs are 19 metres from Gate 1, and 290 metres from Gate 12.
    • There are identical stairs, 52 metres from the top of the first set, leading back down to level 1.
    • Immigration is a further 17 metres from the bottom of the second set of steps.
    • Both sets of stairs have platform lifts available to overcome them. A member of staff has to be present to operate the lifts.
    • A telephone and number are available nearby.
    • However, it is easier to be escorted around this area by a member of staff.

Level Change (Flight Transfers)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right at the top of the stairs.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • These stairs are 4 metres from the top of the first set of stairs leading to Immigration, and lead to the lift foyer in the Flight Transfers Area.
    • The lift down to the Transfer Check In Area is 12 metres from the top of these steps.