Skip to main content

Terminal 1 Pier C Arrivals

Manchester Airport, Manchester, M90 1QX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • If assistance is required for Flight Transfers, please contact a member of staff for assistance and information.
    • Pier C Arrivals lead on to Immigration or Flight Transfers.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Remote Arrivals Coach Drop Off Gate)

  • This information is for the entrance located on level 0.
  • Comments View
    • There is not level access to this gate.
    • The main doors open automatically.
    • The doors are double width.
    • The door opening is 116cm (3ft 9in) wide.

Level Change (Remote Arrivals Coach Drop Off)

  • There is a ramp in front of and beyond the gate.
  • The ramp is moderate.
  • The ramp is permanent.

Other Floors (Remote Arrivals Coach Drop off)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 0-1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are medium.
  • Comments View
    • These stairs are 26 metres from the Remote Arrivals Coach Drop Off Gate.
    • The stairs leading to Flight Transfers are 30 metres from the top of these stairs.
    • Immigration is 45 metres from the top of these stairs.
    • Passengers who have difficulty with the stairs or escalator will be escorted by a member of staff to Transfers or Immigration via an accessible route.

Outside Access (Gate 29)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 75cm (2ft 5in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 164cm (5ft 4in) wide.
  • The other gates are identical, except the first set of doors are double width, due to the airbridges having handrails on either side.
  • The distances from the gates to Immigration are as follows :-
  • Gate 29 - 349 metres
  • Gate 31 - 327 metres
  • Gate 32 - 310 metres
  • Gate 28 - 295 metres
  • Gate 26 - 191 metres
  • Gate 24 - 156 metres
  • Gate 22 - 94 metres
  • The distances from these gates to the stairs to Flight Transfers are 15 metres less than those above.

Level Change (Gate 29 Airbridge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the airbridge leading up to the gate.
  • The ramp or slope is permanent.
  • Comments View
    • There is a ramp or slope to access this area/service.
    • There is a slope located on the airbridge leading up to the gate.
    • The slope is moderate.
    • The slope is permanent.
    • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
    • Assistance will always be available to passengers boarding.

Other Floors (Underpass for Gates 27, 25 and 23)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs are 83 metres from Gate 27, 54 metres from Gate 25 and 13 metres from Gate 23.
    • There are identical stairs at the far end of the underpass, leading back up to level 1.
    • The stairs leading to Flight Transfers are 87 metres from these stairs.
    • Immigration is 102 metres from these stairs.

Lift (Down to Underpass for Gates 27, 25 and 23)

  • The lift is located just past Gate 23.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 77m (84yd) from Gate 27.
  • The dimensions of the lift are 153cm x 141cm (5ft 0in x 4ft 8in).
  • The clear door width is 109cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The controls for the lift are not within reach for a wheelchair user.
  • The controls are 113-125 cm high.
  • The lighting level in the lift is medium.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • Comments View
    • The lift is 48 metres from Gate 25, and 7 metres from Gate 23.

Lift (Lift Up from Underpass)

  • There is a lift for public use.
  • The lift is located at the far end of the underpass.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 43m (47yd 1in) from the lift down to underpass.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 152cm x 140cm (4ft 12in x 4ft 7in).
  • The clear door width is 109cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are between 113-124 cm high.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The stairs leading to Flight Transfers are 97 metres from this lift.
    • Immigration is 112 metres from this lift.

Inside Access (Arrivals Corridor)

  • There is level access.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Photographs 3 and 4 show the Border Force Landing Card station.
  • Landing cards can be obtained and completed here, and there are also touchscreen information points with information available in 11 languages.
  • These contain lowered levels accessible to wheelchair users.

Accessible Toilet (Gate 26 Only)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Gate 26.
    • This accessible toilet is located just beyond Gate 26.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 164cm x 229cm (5ft 5in x 7ft 6in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 126cm (4ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.