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Terminal 1 Departures Gates 21-32 (Pier C)

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

  • Comments View
    • Pier C is accessed from the Terminal 1 Post Duty Free Departure Lounge.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Pier C Entrance)

  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 158cm (5ft 2in) wide.
  • Comments View
    • This entrance leads to Gates 22-32.
    • The entrance to Gate 21 is located directly to the left of this entrance as you face it, and is 168cm wide.

Inside Access (Pier C Entrance)

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • There are vending machines available in various locations throughout the pier.

Outside Access (Pier C Departures - Gates 22-32)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 160cm (5ft 2in) wide.
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 152cm (4ft 11in) wide.
  • The entrances to all other gates are identical, except for Gates 23, 25 and 27, where the second door is single and 111cm wide.
  • The distances to the gates from the Pier C entrance are as follows :-
  • Gate 23 - 35 metres
  • Gate 25 - 77 metres
  • Gate 27 - 100 metres
  • Gate 28 - 194 metres
  • Gate 29 - 187 metres
  • Gate 31 - 198 metres
  • Gate 32 - 201 metres
  • Gates 22, 24 and 26 are accessed by steps or accompanied by a member of staff only.

Level Change (Airbridge Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the airbridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • There is a slope located in the airbridge.
    • The slope is moderate.
    • The slope is permanent.
    • There are airbridges leading from all the gates at Pier C.
    • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
    • Assistance will always be available to passengers boarding.

Other Floors (Stair Link to Gates 22, 24 and 26)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs are 56 metres from the Pier C entrance, and lead down to the underpass leading to Gates 22, 24 and 26 and the standard toilets.
    • There is an identical set of stairs on the far side leading up to the gates.
    • Passengers for Gates 22, 24 and 26 who may find it difficult to use these steps should use the assistance points to request accompanied step free access.
    • There are similar stairs in the satellite area at the end of Pier C leading down to toilets only.

Passenger Assistance Point

  • This assistance point is 48 metres from the Pier C entrance, and contains 2 telephones, either side of the post.
  • These should be used to request accompanied step free access to Gates 22, 24 and 26.
  • Photographs 3 and 4 shows the doors, 160cm wide, which are used to access these gates from the main departures corridor.

Lift (Pier C Satellite)

  • The lift is located by Gates 28, 29, 31, 32.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 179m (195yd 2ft) from the Pier C entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 87cm x 70cm (2ft 10in x 2ft 4in).
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • Comments View
    • This lift can be used to overcome the stairs leading down to the toilets from the satellite area at the end of Pier C.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 107m (117yd 1in) from the entrance.
    • This accessible toilet is located just past Gate 27.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 164cm x 229cm (5ft 5in x 7ft 6in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 126cm (4ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)