Skip to main content

Terminal 2 Departures Gates 212-216

Manchester Airport, Manchester, M90 1QX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Summary

  • Comments View
    • This area is accessed from Terminal 2 Post Duty Free (leading to Departure Gates).

Outside Access (Gates Entrance)

  • Entrance View
    • This information is for the entrance located to the far right from the exit from Duty Free.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 161cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 161cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The lighting levels at the ramp/slope are good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located to the right past the lifts.
    • The stairs are approximately 26m from the Gates Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are 0, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located straight ahead from the Gates Entrance.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 24m (26yd 9in) from the Gates Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 207cm (3ft 7in x 6ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • There is an easy ramp in front of the lifts on the Gates Entrance level (photograph 3).
    • There is a further ramp on the lower level leading from the lifts to the lounge area and gates (photograph 4).
    • This has a handrail on the right hand side leading down.

Accessible Toilet(s)

  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the toilet area to the left as you access the lounge.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lifts.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The dimensions of the accessible toilet are 265cm x 260cm (8ft 8in x 8ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 190cm (6ft 3in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is poor.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the toilet area to the left as you enter the lounge.
    • The female and male toilets are approximately 21m (22yd 2ft) from the lifts.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the toilet area.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Departure Gates

  • Departure Gates Waiting Area View
    • The departure gate(s) in this area is/are gate(s) 212 - 216.
    • There is seating available at the departure gate(s).
    • There is a mixture of seating with and without armrests.
    • There is designated seating available for people with reduced mobility.
    • The type of flooring in the departure gate(s) is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is not a hearing assistance system in the departure gate waiting area(s).
  • Departure Gate Details View
    • There is clear signage to the departure gate(s).
    • A documentation check desk is available at gate(s) 212 - 216.
    • The height of the documentation check desk(s) is high (95cm - 110cm).
    • There are double, automatic doors with an opening width of 75cm+ for access to the airbridge/tarmac.
    • There is ramped/sloped access to departure gate(s) 212 - 216.
  • Boarding View
    • There is step free access to the aircraft via the tarmac from departure gate(s) 212 -216.
    • There is an Ambulift available.
    • The accessibility of the individual aircraft varies depending on the provider. Please contact your airline company prior to booking for more information.
    • There is a separate exit from the lounge for passengers who are using the ambulift.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.