Access Guide
COVID-19 Information (Manchester Airport)
- The information in this section was taken in October 2020.
- The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
- Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
- There have been no changes to the airports opening times.
- A small external queuing system exists for Terminal 1 A.
- To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
- For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
- In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used. - Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
- General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
- Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
- Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
- Toilets are available.
- There have been no changes to the toileting facilities.
- The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
- Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
- • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Introduction
- Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
- Related link Terminal 1 Baggage Reclaim.
- Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2
Introduction
- Services / facilities within the building include Delice de France, Spar, WHSmith and Thomas Cook Bureau de Change.
- Related link Terminal 3 International Arrivals Baggage Reclaim.
- Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-3-international-arrivals-baggage-reclaim
- Related link Terminal 3 Domestic Baggage Reclaim.
- Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-3-domestic-baggage-reclaim
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Comments
View
- The Arrivals Hall can be accessed from the Domestic and International Baggage Reclaim areas and the car park.
Inside Access
- There is level access in this area.
- This venue does not play background music.
- The lighting levels are medium.
- Photograph 1 shows the meeting point, located at the front of the Arrivals hall to the right as you exit the Baggage Reclaim Area.
- It is 44 metres from the Baggage Reclaim Areas exits.
- Arrow Private Hire Taxi counter located in main hall between door 1, and kift.
Reception (Information Desk)
- The desk is 11m (12yd 1in) from the meeting point.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- The information desk is located to the right as you exit the Baggage Reclaim Areas.
- The Onward Travel and Hotel Information Point (shown in photograph 2) is located opposite WHSmith, between the 2 sets of doors at the ent, and is 31 metres from the Meeting Point.
- This can be used when the information desk is closed.
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Opening Times
View
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 06:00 - 22:00.
- Sunday 06:00 - 22:00.
Accessible Toilet (Door 1)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the meeting point.
- This accessible toilet is located in the far corner of the hall, by Door 1.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 111cm x 175cm (3ft 8in x 5ft 9in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
Standard Toilet(s) (Door 1)
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located in the far corner, by Door 1.
- The female and male toilets are 28m (30yd 1ft) from the meeting point.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located next to the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- These toilets contain cubicles with grab rails fitted and doors that open outwards.
Accessible Toilet (Door 4)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 107m (117yd 1in) from the meeting point.
- This accessible toilet is located by Door 4.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 106cm x 176cm (3ft 6in x 5ft 9in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
Standard Toilet(s) (Door 4)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located by Door 4.
- The female and male toilets are 109m (119yd 7in) from the meeting point.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located between the standard toilets.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Outside Access (Door 1)
- This information is for the entrance located to the far right as you exit the baggage areas.
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Comments
View
- There is not level access at this entrance.
- The main doors open automatically.
- The doors are double width.
- The door opening is 124cm (4ft ) wide.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 132cm (4ft 3in) wide.
- Door 1 is 15 metres from the meeting point.
Level Change (Door 1)
- There is a slope located just outside the entrance.
- The slope is moderate.
- The slope is permanent.
Outside Access (Door 4)
- This information is for the entrance located to the left as you exit the Baggage Reclaim Area.
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Comments
View
- There is not level access at this entrance.
- The main doors open automatically.
- The doors are double width.
- The door opening is 263cm (8ft 7in) wide.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 263cm (8ft 7in) wide.
- Door 4 is 102 metres from the meeting point.
Level Change (Door 4)
- There is a slope located just outside the entrance.
- The slope is moderate.
- The slope is permanent.
Door 1 to Taxi Rank
- The taxi rank is 14 metres from Door 1.
Door 2 to Hotel and Off Site Car Parks Coaches
- Hotels and Off Site Car Parks collect from the coach park to the side of the multi-storey car park.
- Cross the road and enter the car park, then follow the signs and the green path to the collection point.
Door 4 to the onsite Car Park Buses
- The car park bus stop is 24 metres from Door 4, accessed by crossing a quiet road via dropped kerbs without tactile paving.