You are on Related Access Guides (Domestic Baggage Reclaim). Skip to the next section.

Related Access Guides (Domestic Baggage Reclaim)

• To view other AccessAble Access Guides that are related to this one please use the links below.
• Domestic Baggage Reclaim link (new tab) - click here.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access in this area.
• This venue does not play background music.
• The lighting levels are medium.
• Photograph 1 shows the meeting point, located at the front of the Arrivals hall to the right as you exit the Baggage Reclaim Area.
• It is 44 metres from the Baggage Reclaim Areas exits.
• Arrow Private Hire Taxi counter is located in the main hall next to door 1.

You are on Reception (Information Desk). Skip to the next section.

Reception (Information Desk)

• The desk/counter is 11m (12yd 1in) from the meeting point.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

Collapse all Expand all

• Comments View
  • The information desk is located to the right as you exit the Baggage Reclaim Areas.
  • The Onward Travel and Hotel Information Point (shown in photograph 2) is located opposite WHSmith, between the 2 sets of doors, and is 31 metres from the Meeting Point.
  • This can be used when the information desk is closed.

You are on Accessible Toilet (Door 1). Skip to the next section.

Accessible Toilet (Door 1)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 28m (30yd 1ft) from the meeting point.
  • This accessible toilet is located in the far corner of the hall, by Door 1.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 111cm x 175cm (3ft 8in x 5ft 9in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).

You are on Standard Toilet(s) (Door 1). Skip to the next section.

Standard Toilet(s) (Door 1)

Collapse all Expand all

• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the far corner, by Door 1.
  • The female and male toilets are 28m (30yd 1ft) from the meeting point.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located next to the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • These toilets contain cubicles with grab rails fitted and doors that open outwards.

You are on Accessible Toilet (Door 4). Skip to the next section.

Accessible Toilet (Door 4)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 107m (117yd 1in) from the meeting point.
  • This accessible toilet is located by Door 4.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 106cm x 176cm (3ft 6in x 5ft 9in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

You are on Standard Toilet(s) (Door 4). Skip to the next section.

Standard Toilet(s) (Door 4)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located by Door 4.
  • The female and male toilets are approximately 109m (119yd 7in) from the meeting point.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located between the standard toilets.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.

You are on Exit (Door 1). Skip to the next section.

Exit (Door 1)

Collapse all Expand all

• Exit View
  • This information is for the exit located at the rear of the arrivals area.
  • The exit area/door is clearly signed internally.
  • The exit is ramped/sloped.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 132cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 124cm.
• Ramp/Slope View
  • The ramp/slope is located just beyond the exit.
  • The gradient of the ramp/slope is slight.

You are on Related Access Guides (Terminal 3 Parking). Skip to the next section.

Related Access Guides (Terminal 3 Parking)

• Terminal 3 Drop Off link (new tab) - click here.
• Terminal 3 Pick Up link (new tab) - click here.
• Terminal 3 Meet and Greet Parking link (new tab) - click here.
• Terminal 3 Multi Storey Parking link (new tab) - click here.
• Terminal 1 and 3 Mid Stay Parking link (new tab) - click here.

You are on Related Access Guides (Jet Car Parks). Skip to the next section.

Related Access Guides (Jet Car Parks)

• Jet Parks 1 link (new tab) - click here.
• Jet Parks 3 link (new tab) - click here.
• Jet Parks Ringway link (new tab) - click here.