You are on COVID-19 Information (Manchester Airport). Skip to the next section.

COVID-19 Information (Manchester Airport)

• The information in this section was taken in October 2020.
• The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
• Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
• There have been no changes to the airports opening times.
• A small external queuing system exists for Terminal 1 A.
• To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
• For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
• In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
  Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
• Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
• General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
• Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
• Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
• Toilets are available.
• There have been no changes to the toileting facilities.
• The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
• Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
• • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
• Related link Terminal 1 Baggage Reclaim.
• Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Delice de France, Spar, WHSmith and Thomas Cook Bureau de Change.
• Related link Terminal 3 International Arrivals Baggage Reclaim.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-3-international-arrivals-baggage-reclaim
• Related link Terminal 3 Domestic Baggage Reclaim.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-3-domestic-baggage-reclaim

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• Comments View
  • The Arrivals Hall can be accessed from the Domestic and International Baggage Reclaim areas and the car park.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access in this area.
• This venue does not play background music.
• The lighting levels are medium.
• Photograph 1 shows the meeting point, located at the front of the Arrivals hall to the right as you exit the Baggage Reclaim Area.
• It is 44 metres from the Baggage Reclaim Areas exits.
• Arrow Private Hire Taxi counter located in main hall between door 1, and kift.

You are on Reception (Information Desk). Skip to the next section.

Reception (Information Desk)

• The desk is 11m (12yd 1in) from the meeting point.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • The information desk is located to the right as you exit the Baggage Reclaim Areas.
  • The Onward Travel and Hotel Information Point (shown in photograph 2) is located opposite WHSmith, between the 2 sets of doors at the ent, and is 31 metres from the Meeting Point.
  • This can be used when the information desk is closed.
• Opening Times View
  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 06:00 - 22:00.
  • Sunday 06:00 - 22:00.

You are on Accessible Toilet (Door 1). Skip to the next section.

Accessible Toilet (Door 1)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 28m (30yd 1ft) from the meeting point.
  • This accessible toilet is located in the far corner of the hall, by Door 1.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 111cm x 175cm (3ft 8in x 5ft 9in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).

You are on Standard Toilet(s) (Door 1). Skip to the next section.

Standard Toilet(s) (Door 1)

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the far corner, by Door 1.
  • The female and male toilets are 28m (30yd 1ft) from the meeting point.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located next to the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • These toilets contain cubicles with grab rails fitted and doors that open outwards.

You are on Accessible Toilet (Door 4). Skip to the next section.

Accessible Toilet (Door 4)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 107m (117yd 1in) from the meeting point.
  • This accessible toilet is located by Door 4.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 106cm x 176cm (3ft 6in x 5ft 9in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

You are on Standard Toilet(s) (Door 4). Skip to the next section.

Standard Toilet(s) (Door 4)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located by Door 4.
  • The female and male toilets are 109m (119yd 7in) from the meeting point.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located between the standard toilets.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.

You are on Outside Access (Door 1). Skip to the next section.

Outside Access (Door 1)

• This information is for the entrance located to the far right as you exit the baggage areas.

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• Comments View
  • There is not level access at this entrance.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 124cm (4ft ) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 3in) wide.
  • Door 1 is 15 metres from the meeting point.

You are on Level Change (Door 1). Skip to the next section.

Level Change (Door 1)

• There is a slope located just outside the entrance.
• The slope is moderate.
• The slope is permanent.

You are on Outside Access (Door 4). Skip to the next section.

Outside Access (Door 4)

• This information is for the entrance located to the left as you exit the Baggage Reclaim Area.

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• Comments View
  • There is not level access at this entrance.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 263cm (8ft 7in) wide.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 263cm (8ft 7in) wide.
  • Door 4 is 102 metres from the meeting point.

You are on Level Change (Door 4). Skip to the next section.

Level Change (Door 4)

• There is a slope located just outside the entrance.
• The slope is moderate.
• The slope is permanent.

You are on Door 1 to Taxi Rank. Skip to the next section.

Door 1 to Taxi Rank

• The taxi rank is 14 metres from Door 1.

You are on Door 2 to Hotel and Off Site Car Parks Coaches. Skip to the next section.

Door 2 to Hotel and Off Site Car Parks Coaches

• Hotels and Off Site Car Parks collect from the coach park to the side of the multi-storey car park.
• Cross the road and enter the car park, then follow the signs and the green path to the collection point.

You are on Door 4 to the onsite Car Park Buses. Skip to the next section.

Door 4 to the onsite Car Park Buses

• The car park bus stop is 24 metres from Door 4, accessed by crossing a quiet road via dropped kerbs without tactile paving.

You are on Related Access Guides (Terminal 3 Parking). Skip to the next section.

Related Access Guides (Terminal 3 Parking)

• Terminal 3 Drop Off link (new tab) - click here.
• Terminal 3 Pick Up link (new tab) - click here.
• Terminal 3 Meet and Greet Parking link (new tab) - click here.
• Terminal 3 Multi Storey Parking link (new tab) - click here.
• Terminal 1 and 3 Mid Stay Parking link (new tab) - click here.

You are on Related Access Guides (Jet Car Parks). Skip to the next section.

Related Access Guides (Jet Car Parks)

• Jet Parks 1 link (new tab) - click here.
• Jets Parks 3 link (new tab) - click here.
• Jet Parks Ringway link (new tab) - click here.