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Terminal 3 Departures Check In

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

  • Comments View
    • Services within Terminal 3 Departures Check In include; Cafe Nero, Travelex and WH Smith.

Location

  • The Check In area is located at the front of the Terminal 3 Building on level 3.
  • It can be accessed from the short stay car park and leads to the Security area.

Parking

  • There is a designated drop off point.
  • The drop off point is located across the road from Door 1.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.

Outside Access (Door 1)

  • This information is for the entrance located at the front of the Terminal 3 Building.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 163cm (5ft 4in) wide.
  • Comments View
    • There is not level access at this entrance.
    • The main doors open automatically.
    • The doors are double width.
    • The door opening is 132cm (4ft 3in) wide.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 124cm (4ft) wide.
    • Photograph 3 shows the assistance point next to Door 1, which is 31 metres from the drop off point.
    • There are 2 additional ground level entrance points (Doors 2 and 4).

Level Change (Door 1)

  • There is a slope located in front of the entrance.
  • The slope is moderate.
  • The slope is permanent.

Outside Access (Door 4)

  • This information is for the entrance located at the front, opposite the short stay car park.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 263cm (8ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 263cm (8ft 8in) wide.
  • Comments View
    • There is not level access at this entrance.
    • The main doors open automatically.
    • The doors are double width.
    • The door opening is 263cm (8ft 7in) wide.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 263cm (8ft 7in) wide.
    • Photograph 2 shows the Assistance Point next to the entrance.

Level Change (Door 4)

  • There is a slope located in front of the entrance.
  • The slope is moderate.
  • The slope is permanent.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are 1-3.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are medium.

Lift (Door 1)

  • There are 2 lifts that can be used at this location.
  • The lift is located to the right of Door 1 as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The lift is 34m (37yd) from the Door 1.
  • The dimensions of the lift are 1.87m x 2.01m (6ft 1in x 6ft 7in).
  • The clear door width is 167cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Lift (Door 4)

  • There are 2 lifts that can be used at this location.
  • The lifts are located to the right of the doors as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The lift is 13m (14yd) from the Door 4.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 1.6m x 2.17m (5ft 2in x 7ft 1in).
  • The clear door width is 115cm.
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.

Outside Access (Car Park Entrance)

  • This information is for the entrance located on level 3.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 154cm (5ft 1in) wide.
  • Comments View
    • There is level access at this entrance.
    • The main doors open automatically.
    • The doors are double width.
    • The door opening is 154cm (5ft) wide.
    • This entrance is accessed via a bridge from the short stay car park.

Inside Access

  • There is level access in this area.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Photograph 1 shows the flight information boards by the Door 1 lift.
  • They are 8 metres from this lift.
  • Photograph 3 shows the central flight information boards, which are 70 metres from the Door 4 lift and 68 metres from the car park entrance.
  • Departures Security is 71 metres from the central flight information boards.

Reception (Reception Point For Assistance)

  • The desk is 25m (27yd 1ft) from the Door 1 flight information boards.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Check In Desks

  • There is level access to the Check In desks.
  • The desks are high.
  • The desks do not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Prayer Room

  • The prayer room is located on level 2 at the top of the ramp, 67 metres from the Door 4 lift.

Level Change (Ramp to the Prayer Room)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the room from the Door 4 lift.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • Comments View
    • The ramp has handrails both side.
    • There are telephones available either end of the ramp, for passengers who may have difficulty with the ramp to call for assistance.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Door 4 lift.
    • This accessible toilet is located next to the Door 4 lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 124cm x 225cm (4ft 1in x 7ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the right as you exit the Door 4 lift.
    • The female and male toilets are 10m (10yd 2ft) from the Door 4 lift.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the adapted toilet by the Door 5 lift and by door 1 lifts far side.
    • The height of the baby change table once extended is 75cm (2ft 6in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • The toilets contain cubicles with grab rails fitted and doors which open outwards.
    • There are also standard toilets and baby change facilities on the far side of the terminal, 45 metres from the Door 1 lift flight information boards.
    • These contain ritual washing facilities, accessed by a deep step.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.