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Terminal 3 International Arrivals

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminal 2 has closed with all operations concentrated in Terminal 1 and Terminal 3. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products. The airport have recently launched a Drop & Go car park product which serves Terminal 1 & 3.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

Outside Access (Gate 50 Level 1)

  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open (no doors).
  • The doors are single width.
  • The door opening is 0cm (0ft 0in) wide.
  • Comments View
    • There is not level access at this exit.
    • The main doors open automatically.
    • The doors are double width.
    • The door opening is 122cm (4ft ) wide.
    • This gate is accessed via buses from remote arrivals.
    • All International Arrival gates have identical level 1 gates.

Level Change (Gate 50 Level 1)

  • There is a ramp located in front of this entrance.
  • The ramp is moderate.
  • The ramp is permanent.

Other Floors (Gate 50)

  • Steps View
    • The floors which are accessible by stairs are 1-2-3-4.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Comments View
    • There are identical stairs at all gates.

Lift (Gate 50)

  • There is a lift for public use.
  • The lift is located just inside the gate.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3-4.
  • The lift is 15m (16yd 1ft) from the Gate 50.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 125cm x 152cm (4ft 1in x 4ft 12in).
  • The clear door width is 110cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.

Outside Access (Gate 50)

  • There is not level access at this gate.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 160cm (5ft 2in) wide.
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 196cm (6ft 5in) wide.
  • All gates in this area have similar doors, but most do not have ramps or steps directly outside them.
  • Gate 50 is 20 metres from Immigration.
  • The other gates are the following distances from Immigration:-
  • Gate 49 - 101 metres
  • Gates 44 - 48 - 163 metres
  • Gate 51 - 9 metres
  • Gate 52 - 43 metres
  • Gate 53 - 90 metres
  • Gate 54 - 139 metres
  • Gates 55 and 56 - 171 metres.

Level Change (Gate 50)

  • There is a ramp leading to the gate.
  • The ramp is moderate.
  • The ramp is permanent.
  • There are 4 steps located to the left, just outside the gate.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is also a ramp, 120cm wide with handrails both sides, located to the right outside the gate.
  • This overcomes the steps.
  • There are similar ramps and steps outside Gate 51.

Inside Access

  • There is not level access in this area.
  • Background music is not played.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp located by Gate 52.
  • The ramp is moderate.
  • The ramp is permanent.
  • There are 4 steps located by Gate 52.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp overcomes the steps and has handrails both side.
  • The ramp and steps lead down from Gates 56-52 to Immigration and Flight Transfers.
  • There is a similar ramp, with no steps, leading up from Gates 44-48.

Other Floors (Flight Transfers)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.

Lift (Flight Transfers)

  • There is a lift for public use.
  • The lift is located at the end of the corridor off Arrivals.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2.
  • The lift is 160m (174yd 2ft) from the Gates 55 and 56.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 125cm x 153cm (4ft 1in x 5ft).
  • The clear door width is 110cm (3ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are between 87-115 cm high.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • This lift is also 222 metres from Gates 44-48.
    • The Flight Transfers area is located off the main Arrivals corridor, between Gates 51 and 52.

Inside Access (Flight Transfer Lounge)

  • There is level access in this area.
  • Background music is not played.
  • The lighting levels are bright.
  • Photograph 2 shows the info boatds in 11 languages
  • Buses run from here to the main transfer area in Terminal 1 every 10 minutes during the day.

Outside Access (Flight Transfers Bus Exit)

  • This information is for the entrance located on the far side of the bussing lounge.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 120cm (3ft 11in) wide.
  • Comments View
    • There is not level access at this exit.
    • The main doors open away from you (push).
    • The doors are double width.
    • The doors are permanently held open.
    • The door opening is 120cm (3ft 11in) wide.

Level Change (Flight Transfer Bus Exit)

  • There is a ramp located outside the exit.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp has a handrail on the right hand side going up.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the immigration area.
    • This accessible toilet is located next to Flight Transfers between Gate 51 and 52.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 134cm x 180cm (4ft 5in x 5ft 11in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 102cm (3ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)