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Terminal 3 Lower Departures Gates 141-150

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminal 2 has closed with all operations concentrated in Terminal 1 and Terminal 3. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products. The airport have recently launched a Drop & Go car park product which serves Terminal 1 & 3.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

  • Comments View
    • Pre Duty Free Departures Lounge is accessed from the security area, and also leads to Upper Level Departures.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Inside Access

  • There is level access in this area.
  • This venue does not play background music.
  • The lighting levels are varied.

Reception (Reception Point for Assistance)

  • Reception View
    • The reception point is located just before the stairs and lift leading to the upper level.
    • The reception point is approximately 83m (90yd 2ft) from the Security information wall.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is vinyl.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.
  • Comments View

Reception (Flight Information Desk)

  • Reception View
    • The reception point is located in the centre of the Lower Departures area, near the Reception Point for Assistance.
    • The reception point is approximately 80m (87yd 1ft) from the Security information wall.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is vinyl.

Reception (Boarding Card Inspection)

  • The desk is 22m (24yd 2in) from the main information boards.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There is a gate, 111cm wide, next to the inspection desk.
    • There are also auto boarding card readers, with barriers 66cm wide, on the other side of the gate.

Outside Access (Gate 141)

  • This information is for the entrance located to the right of the lounge as you enter.
  • Comments View
    • There is not level access at this gate.
    • The main doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 129cm (4ft 2in) wide.
    • Gate 141 is 26 metres from the central flight information boards.
    • There is similar access to Gates 142 and 143.
    • Gate 142 is 33 metres from the central flight information boards.
    • Gate 143 is 93 metres from the central flight information boards.

Level Change (Gate 141 Airbridge)

  • There is a slope on the airbridge, just past the gate.
  • The slope is moderate.
  • The slope is permanent.
  • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
  • Assistance will always be available to passengers boarding.

Other Floors (Gates 144 -150)

  • Steps View
    • The floors which are accessible by stairs are 1-3.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs are 93 metres from the central flight information boards.

Lift (Gates 144 -150)

  • There is a lift for public use.
  • The lift is located at the far end of the Departures level.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-3.
  • The lift is 105m (114yd 2ft) from the central flight information boards.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 94cm x 132cm (3ft 1in x 4ft 4in).
  • The clear door width is 80cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are 107-117cm high.
  • The lighting level in the lift is medium.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.

Outside Access (Gate 148)

  • This information is for the entrance located at the far end of the Gates 144-150 lounge.
  • Comments View
    • There is not level access at this gate.
    • The main doors open away from you (push).
    • The doors are double width.
    • The doors are permanently held open.
    • The door opening is 134cm (4ft 4in) wide.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 96cm (3ft 1in) wide.
    • Gate 144-146 are all similar to this.
    • Gate 150 has a single door, 85 cm wide, which opens towards you (as shown in photograph 2).
    • Gate 150 is 8 metres from the Gates 144-150 lift.
    • Gates 144 and 145 are 19 metres, and Gates 146 and 148 are 28 metres from the Gates 144-150 lift.

Level Change (Gate 148)

  • There is a ramp located outside the gate.
  • The ramp is moderate.
  • The ramp is permanent.
  • The ramp has handrails both sides.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the central flight information boards.
    • This accessible toilet is located on the left hand side of the corridor leading to Gates 142-150.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 120cm x 142cm (3ft 11in x 4ft 8in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 101cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).

Standard Toilet(s)

Level Change (Steps to the Upper Departure Lounge)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located on the left of the domestic lounge as you enter.
  • There is / are 9 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Lift to the Upper Departure Lounge)

  • The lift is located on the left of the domestic lounge as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 3-3U-4.
  • The platform lift accesses a small level change.
  • The lift is 34m (37yd 7in) from the central flight information Boards.
  • The dimensions of the lift are 94cm x 140cm (3ft 1in x 4ft 7in).
  • The clear door width is 77cm (2ft 6in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 120cm from the floor.
  • The controls are between 96 - 116 cm high.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • This lift is also used to access the Executive Lounges on level 4.