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Old Trafford Tour

Manchester United Football Club - Old Trafford, Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA

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Access Guide

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Stadium Tour Information

  • Stadium tours run 7 days a week from 09:40 to 16:30, except on matchdays where restrictions may apply.
  • Bookings are available on the day, but it is strongly advise to book in advance.
  • There are accessible toilets available along the tour route, located in the Old Trafford Museum and next to the Ability Suite.
  • There are various standard toilets located along the tour route.
  • The tour guide can provide assistance with all manual doors along the route.
  • Stadium tour guides have received disability awareness training.
  • The main stadium tour encompasses a number of steps along its route. However there is an accessible route available.
  • The details within this access guide describe the accessible tour route.
  • Stadium tour parking is located in the E2 and N1 car parks, these are both accessed via Wharfside Way.
  • The tour begins at the Sir Alex Ferguson Stand reception.

Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff do not receive disability awareness/equality training.
  • Food and drink concession staff do not receive disability awareness/equality training.
  • Car parking attendants do not receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.

Getting Here

  • By Road View
    • From the North
      Leave the M60 at Junction 12 M602 (Salford/Manchester). At the end of the M602 (Junction 3) follow signs for Salford Quays & Trafford Park. At the roundabout turn right onto Trafford Road (A5063). At the bridge over the Manchester Ship Canal, keep in the right hand lane, turn right and follow the road round to Trafford Wharf Road, then left at the traffic lights, passing the Premier Inn. Continue through the lights to reach the stadium.
      From the South
      Leave the M6 at Junction 19 and take the A556 in the direction of Manchester Airport. Continue onto the M56 to Manchester, passing the Airport, and follow the signs to the M60 (North & West). Leave the M60 at Junction 7 (A56 Chester Road) and follow the signs for Manchester United. Please note, Sir Matt Busby Way is closed from Chester Road on Matchday.
    • There are multiple car parks around the stadium.
      Car parks E1, E2 and N1 have designated Blue Badge parking bays available.
      Some car parks are only used on matchdays, please contact the club for more information.
  • By Bus View
    • There is a bus stop within 150 metres of the stadium.
    • The nearest bus stops to the stadium are located on Wharfside Way and Chester Road.
  • By Train View
    • The nearest Railway Station is Manchester United Football Ground Station.
    • Although Manchester United Football Ground Station is the nearest train station, it is not the most accessible. Other stations near to the stadium include; Deansgate, Manchester Oxford Road and Manchester Piccadilly.
      The Metrolink service operates a frequent service from the City Centre (including Victoria & Piccadilly Stations) to Old Trafford station which is situated within a five minute walk of the football ground.
      North Western Trains operate a matchday only service from City Centre Stations direct to Old Trafford Stadium where the station is located alongside the Sir Bobby Charlton Stand.
      Old Trafford Metrolink station is accessible for wheelchair users, however Old Trafford Train Station is not.
    • For more information on National Rail Enquiries please click here (opens new tab).
  • By Metro View
    • The nearest Metro station is Old Trafford.
    • Old Trafford Metrolink is located on Brian Statham Way, next to told Old Trafford Cricket Ground.

Parking (E2 Car Park - Blue Badge Parking)

  • Parking View
    • The car park is located opposite the East Stand.
    • The car park is accessed via Sir Matt Busby Way.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 590cm (15ft 9in x 19ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • The designated Blue Badge parking bays are approximately between 20m and 70m from the outer concourse/walkway.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
    • The stadium is clearly visible from the car park.
  • Matchday Information View
    • The following information relates to the parking available on a matchday.
    • Parking spaces are available on a match-by-match basis.
    • Parking is not free for all supporters on match day.
    • Parking is not free for Blue Badge holders on a match day.
    • There is a steward available for assistance on match days.
  • Related Route Plan(s) View

Parking (N1 Car Park - Blue Badge Parking)

  • Parking View
    • The car park is located off the service road to the stadium.
    • The car park is accessed via John Gilbert Way.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is step-free access throughout the car park.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The designated Blue Badge parking bays are approximately between 7m and 15m from the outer concourse/walkway.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Standard parking bays are clearly marked.
    • The route from the car park is accessible to a wheelchair user unaided.
    • The stadium is clearly visible from the car park.
  • Matchday Information View
    • The following information relates to the parking available on a matchday.
    • There are 9 parking bays in total which are allocated to Blue Badge holders, of which 9 is/are clearly marked.
    • Parking spaces are available on a match-by-match basis.
    • Parking is not free for all supporters on match day.
    • Parking is not free for Blue Badge holders on a match day.
    • There is a steward available for assistance on match days.
  • Related Route Plan(s) View

Outside Access (B4 Entrance - Red Cafe, Salford Suites 1 and 2, Level 3 Executive Boxes)

  • Entrance View
    • This information is for the entrance located at the front of the Sir Alex Ferguson Stand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 220cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There are 2 ticket readers located beyond the entrance.
    • Both ticket readers are at a height of 110cm.

Reception (Museum and Stadium Tour - Ground Level)

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 4m (4yd 1ft) from the B4 Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is carpet and tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating only.
    • There is sufficient space for a wheelchair user to use the waiting area.

Pre-Stadium Tour

  • After purchasing or collecting stadium tour tickets from reception, there is an opportunity to visit the Old Trafford Museum and/or Red Café before the tour starts.
  • The Old Trafford Museum is located on Level 3 and accessed via the main lift.
  • For more information about the Old Trafford Museum please click here (opens in new tab)
  • The Red Café is located on Level 3 and accessed via the main lift.
  • For more information about the Red Café please click here (opens in new tab)
  • On Level 1 there is a waiting area for the main stadium tour.
  • The waiting area has step-free access throughout.
  • There is seating available in the waiting area.
  • There are also a number of games available including table football and air football.
  • Visitors who have purchased tickets for the accessible tour will return to the main reception to meet the tour guide.

Museum and Stadium Tour Reception to the East Stand Lower Tier

  • The tour begins at the Museum and Stadium Tour Reception.
  • From here the tour guide will lead the group to the Sir Alex Ferguson Stand Lower Tier.
  • After exiting the B4 entrance, turn right and then right again.
  • Upon exiting the reception area there is a statue of Sir Alex Ferguson.
  • Before entering the Sir Alex Ferguson Stand tunnel there are bollards across the path.
  • The width of the gap between the bollards is 130cm.
  • To access the Sir Alex Ferguson Stand there is a gate (NX05) which has an opening width of 145cm.
  • There is step-free access throughout the stand.
  • The surface of the stand concourse is blistered vinyl.
  • Located on the concourse walls are photos and information boards about Sir Alex Ferguson’s time at Old Trafford.
  • After the Sir Alex Ferguson Stand there is a single door (75cm+) which gives access to the corridor leading to the East Stand.

East Stand Lower Tier (Ability Suite) to the Sir Bobby Charlton Stand

  • Upon entering the East Stand Lower Tier, the tour guide will lead the group across the concourse.
  • There is step-free access across the concourse.
  • The surface of the stand concourse is blistered vinyl.
  • At the end of the concourse the tour will exit onto the East Stand designated platform via Block 133.
  • There is a steep slope leading down to the designated platform, however the tour guide can provide assistance if needed.
  • On the designated platform there is a short talk about the stadium and stands.
  • There is also an opportunity for visitors to take photographs of the stadium.
  • From the designated platform the tour moves into the Ability Suite cocourse area.
  • There are six accessible toilets available in the Ability Suite concourse area.
  • For more information about the Ability Suite please click here
  • The tour then continues to the Sir Bobby Charlton Stand.

Sir Bobby Charlton Stand to the Players Tunnel Corridor

  • Upon entering the Sir Bobby Charlton Stand the tour route goes along the stand concourse.
  • There is step-free access across the concourse.
  • The surface of the stand concourse is blistered vinyl.
  • The tour route passes the old dressing rooms and tunnel.
  • At this point of the tour there is a brief talk about the old dressing rooms and tunnel.
  • There are photographs and information boards on the wall.
  • The tour then continues along the stand concourse.
  • At the end of the concourse there is a corridor leading to the players tunnel.

Players Tunnel Corridor

  • The corridor leading from the Sir Bobby Charlton Stand to the players tunnel has step-free access.
  • The doors along the corridor have an opening width of 70cm.
  • If these doors are not suitable there is an alternative route to the players tunnel.
  • The alternative route exits the stand via Entrance W4 and re-enters via Gate WX14.
  • Entrance W4 opens away from you and has an opening width of 104cm.
  • Gate WX14 opens towards you and has an opening width of 195cm.
  • The floor surface leading to Gate WX14 consists of block paving and tarmac.
  • From Gate WX14 you will re-join the tour group in the players tunnel.

Players Tunnel and Changing Rooms Corridor

  • There is a slight slope along the players tunnel.
  • To the right of the players tunnel there is a set of double doors leading to the changing rooms corridor.
  • The doors open towards you and have an opening width of 125cm.
  • Just beyond these doors there is a steep slope, assistance can be provided if needed.
  • The home changing room is located at the rear of the corridor.

Home Changing Room

  • There are two sets of doors leading into the changing room.
  • The first set of doors has an opening width of 85cm.
  • The second set of doors has an opening width of 89cm.
  • There is step-free access leading into and throughout the changing room.
  • There is bench seating located around the edge of the changing room.
  • There are football shirts of the current squad located on the walls.
  • At this point of the tour there is a short talk.
  • There is also an opportunity for visitors to take photographs of the room and of their favourite players shirts.
  • After the home changing room the tour moves onto the away changing room.

Away Changing Room

  • The access to the away changing room is similar to the home changing room.
  • There is step-free access leading into and throughout the changing room.
  • There is bench seating located around the edge of the changing room.
  • There are football shirts of legendary players located on the walls.
  • At this point of the tour there is a short talk.
  • There is also an opportunity for visitors to take photographs of the room and of their favourite players shirts.
  • After the away changing room the tour returns to the players tunnel, before moving onto the dugouts.

Players Tunnel to the Dugouts

  • Once back on the players tunnel there is a slight slope leading down towards the pitch.
  • Located on the left-hand side are the pre-match and post-match interviewing areas.
  • As the tour continues down the players tunnel, the audio of Manchester United fans chanting ‘United, United’ is played in the background.
  • If the background noise is an issue, please inform the tour guide who can make sure the chanting is not played.
  • Once at pitchside turn right and follow the path along the front of the Sir Bobby Charlton Stand until you reach the dugouts.
  • There is step-free access along the pathway.

Dugouts

  • At the dugouts there is a brief talk.
  • There is also an opportunity to take photographs of the stadium, the pitch, in front of the dugouts and sitting in the dugouts.
  • There are between 6 -10 clearly marked, medium height steps to access the seats in the dugouts.
  • The steps have handrails on both sides.

End of Stadium Tour