You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
    It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north.
    Note that the roads surrounding the site will face disruption over the next few years due to works associated with the Bus Priority Package.
    The post code for SAT NAV is M13 9WL.
    There are bus gates on Oxford Road.
    This means that parts of the road are only open to buses, black cabs and pedal cycles from 6am to 9pm every day.
    By buses we mean motor vehicles built or adapted to carry more than eight people (not including the driver).
    If you drive there in any other vehicle during these hours you could be fined up to £90.
    One bus gate covers the area between Hathersage Road, near Whitworth Park, and Booth Street East and West, near the Royal Northern College of Music in both directions.
    The other bus gate goes from Whitworth Street West up to Portland Street. This section just covers traffic heading north, towards the city centre.
    Bus gates will be marked with standard ‘no motor vehicles’ signs – a red circle with a motorbike above a car inside.
  • Car parking for patients and visitors at the Oxford Road site is largely located in one of two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site.
    Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park.
    The nearest car park to Saint Mary's Hospital is located directly outside the Saint Mary's Hospital main entrance off The Boulevard.
    A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park.
    The hospital does not charge for parking for: Blue Badge holders Relatives of Intensive Care/High Dependency Unit patients Frequent attenders (three or more times a week) Relatives of long stay patients.
    If all Blue Badge spaces are full, badge holders may park in any normal car park space free of charge.
• By Bus View
  • The main hospital on Oxford Road is very well served by buses.
    Twenty different routes from across Manchester all stop directly here.
    This includes the hospitals hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site.
    The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances.
    There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital.
    The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
• By Train View
  • The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
    Both are a short walk, cycle or bus ride from the hospital's Oxford Road location.
• By Tram View
  • The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
    This is a short walk, cycle or bus ride from the hospital's Oxford Road location.
• Useful Links View
  • Click the link below to download a summary of all buses which stop at the hospital, including estimated travel time and weekend/evening frequency.
  • To view the web page described above click here (opens in new tab).
  • For a personalised rail timetable, click the link below and enter the starting station, destination (MCO or MAN) and travel time.
  • To view the web page described above click here (opens in new tab).
  • Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary entrance 2.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each hospital entrance.
  Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located directly in front of the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospitals off The Boulevard.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 600cm (10ft x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located within the car parking area.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the Saint May's Hospital entrance.
• Comments View
  • Saint Mary's Hospital entrance is only visible from the car park directly outside the Saint Mary's Hospital main entrance off The Boulevard.
  • This car park is accessible to a wheelchair user with assistance.
  • The nearest designated bay to the Manchester Royal Eye Hospital entrance is 38m.
  • The nearest designated bay to the Manchester Royal Infirmary entrance 2 is 72m.
  • There is a maximum 30 minute wait in the drop off zone.

You are on Getting To (Genomic Outpatients). Skip to the next section.

Getting To (Genomic Outpatients)

• Genomic Outpatients is/are located on the sixth floor of Saint Mary's Hospital.
• Access to Genomic Outpatients is via the Saint Mary's Hospital entrance.
• Enter via the Saint Mary's Hospital entrance and continue to the end of the Atrium. Bear right along the corridor and take the first left to the lifts. Take the lifts to the sixth floor and on exiting bear right. Proceed to the end of the corridor and Genomic Outpatients is located directly ahead.
• There is step free access, via lift, to Genomic Outpatients.
• Genomic Outpatients is approximately 36m from the Saint Mary's Hospital lifts.
• There is a/are manual, double door(s) which may be difficult to open between the Saint Mary's Hospital entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

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• Comments View
  • There are manual doors throughout the hospital site.

You are on Outside Access (Saint Mary's Hospital Entrance). Skip to the next section.

Outside Access (Saint Mary's Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 148cm.
• Comments View
  • There is a barrier in the foyer between the doors to separate entry and exit.
  • There are mask dispensers available at 135cm high.

You are on Other Floors (Junction 7). Skip to the next section.

Other Floors (Junction 7)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors and on the upper ground floor.
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Junction 7 - Lift K). Skip to the next section.

Lift (Junction 7 - Lift K)

• There is a lift for public use.
• The lift is located on the main hospital corridor.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 83m (90yd 2ft) from the Saint Mary's Hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4, 5 and 6.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 130cm.
• The dimensions of the lift are 180cm x 270cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift doors are identified with large letters.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance Details View
  • This information is for the entrance located on the sixth floor of the St Mary's Hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 160cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left on entering Genetic Medicine.
  • The reception point is approximately 2m (2yd 7in) from the Genetic Medicine entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is obstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room (Procedure Room). Skip to the next section.

Consultation / Treatment Room (Procedure Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Procedure Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is/are adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Weighing Room). Skip to the next section.

Consultation / Treatment Room (Weighing Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Weighing Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is not a chair.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Clinic Room 1). Skip to the next section.

Consultation / Treatment Room (Clinic Room 1)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located within the waiting area.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Genomic Outpatients entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding (Bi-Fold).
  • The door is locked by a locking handle.
  • The door may be difficult to open.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The dimensions of the accessible toilet are 209cm x 298cm (6ft 10in x 9ft 9in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 127cm (4ft 2in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • The toilet seat colour contrast is good.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the waiting area.
  • The female and male toilets are approximately 6m (6yd 1ft) from the Genomic Outpatients entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located next to the standard toilets.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Saint Mary's Hospital Building link (new tab) - click here.