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Saint Mary's Centre (SARC)

Old Saint Mary's Hospital, Oxford Road, Manchester, M13 9WL

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Access Guide

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Getting To The Hospital

  • By Road View
    • The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region. It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north. Note that the roads surrounding the site will face disruption over the next few years due to works associated with the Bus Priority Package. The post code for SAT NAV is M13 9WL. There are bus gates on Oxford Road. This means that parts of the road are only open to buses, black cabs and pedal cycles from 6am to 9pm every day. By buses we mean motor vehicles built or adapted to carry more than eight people (not including the driver). If you drive there in any other vehicle during these hours you could be fined up to £90. One bus gate covers the area between Hathersage Road, near Whitworth Park, and Booth Street East and West, near the Royal Northern College of Music in both directions. The other bus gate goes from Whitworth Street West up to Portland Street. This section just covers traffic heading north, towards the city centre. Bus gates will be marked with standard ‘no motor vehicles’ signs – a red circle with a motorbike above a car inside.
    • Car parking for patients and visitors at the Oxford Road site is largely located in one of two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site. Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park. The nearest car park to Saint Mary's Hospital is located directly outside the Saint Mary's Hospital main entrance off The Boulevard. A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park. The hospital does not charge for parking for: Blue Badge holders Relatives of Intensive Care/High Dependency Unit patients Frequent attenders (three or more times a week) Relatives of long stay patients. If all Blue Badge spaces are full, badge holders may park in any normal car park space free of charge.
  • By Bus View
    • The main hospital on Oxford Road is very well served by buses. Twenty different routes from across Manchester all stop directly here. This includes the hospitals hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site. The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances. There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital. The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
  • By Train View
    • The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the hospitals Oxford Road location.
  • By Tram View
    • The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away. This is a short walk, cycle or bus ride from the hospitals Oxford Road location.
  • Useful Links View

Getting Help and Assistance

  • The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary entrance 2.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers do not receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Volunteers can be found at the entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located the green area in front of the main Manchester Royal Eye Hospital Entrance.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • Wheelchairs are available at each entrance. They require a £1 coin for use. Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located directly in front of the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospitals off The Boulevard.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 600cm (10ft x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located within the car parking area.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the Saint May's Hospital entrance.
  • Comments View
    • Saint Mary's Hospital entrance is only visible from the car park directly outside the Saint Mary's Hospital main entrance off The Boulevard. This car park
    • is accessible to a wheelchair user with assistance.
    • The nearest designated bay to the Manchester Royal Eye Hospital entrance is 38m.
    • The nearest designated bay to the Manchester Royal Infirmary entrance 2 is 72m.
    • There is a maximum 30 minute wait in the drop off zone.

Getting To (Saint Mary's Centre (SARC))

  • Saint Mary's Centre (SARC) is/are located on the second floor of Old Saint Mary’s Hospital.
  • Access to Saint Mary's Centre (SARC) is via the Old Saint Mary's Hospital Accessible Entrance.
  • Enter via Old Saint Mary's Hospital Accessible Entrance. Once inside the doors turn left and go through a set of double doors. Take the lift on the left to the second floor. Exit the lift and the Saint Mary's Centre (SARC) is directly ahead.
  • There is step free access, via lift, to Saint Mary's Centre (SARC).
  • Saint Mary's Centre (SARC) is approximately 5m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Old Saint Mary's Hospital Accessible Entrance)

  • Entrance Details View
    • This information is for the entrance located on Oxford Road.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance, via lift.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 145cm.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell but it is not at a convenient height for wheelchair users to gain access.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step Details View
    • The step(s) is/are located directly in front of the entrance.
    • There is/are 8 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
  • Lift Details View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).

Opening Times

  • This service is open 24 hours.

Entrance (Saint Mary's Centre (SARC))

  • Entrance Details View
    • This information is for the entrance located on the second floor of Old Saint Mary’s Hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Reception

  • Reception View
    • The reception point is located on the right as you enter.
    • The reception point is approximately 2m (2yd 7in) from the Saint Mary's Centre (SARC) entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are two seater sofas and armchairs.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Level Change (Reception Waiting Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the waiting area.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

Inside Access

  • There is level access once inside.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate and concrete.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.

Consultation / Treatment Room (Examination)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Examination Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 91cm (2ft 12in).
  • The type of flooring is vinyl/laminate and concrete.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.
  • Comments View
    • Patients are with staff at all times whilst in this area due to forensic regulations.

Consultation / Treatment Room (Video Link)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Video Link Room.
  • There is not level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.
  • Comments View
    • This room is used as a video link to court and is a court room when in use.
    • The room has a specific layout and set up requirements from the judiciary.

Level Change (Video Link)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the video link entrance.
  • There is/are 1 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are medium.

Washroom

  • Washroom Details View
    • The washroom surveyed has a shower and a wash basin.
    • There is/are 1 washroom(s) of this type in the department.
    • There is/are also 1 washroom(s) which has/have a wheel in shower.
    • The washroom surveyed is located on the left of the main corridor.
    • The washroom surveyed is approximately 20m from the Saint Mary's Centre (SARC) entrance.
    • There is step free access to the washroom surveyed once inside the department.
    • This washroom is interchangeable between male and female.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 92cm (3ft).
    • The dimensions of the washroom are 154cm x 210cm (5ft 1in x 6ft 11in).
    • There is not an emergency pull cord alarm.
    • There is a flashing fire alarm beacon within the washroom.
    • There are coat hooks at 167cm and 170cm from the floor.
    • There is not a mirror.
    • There is a wash basin.
    • The height of the wash basin is 79cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 131cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower head height is fixed.
    • The height of the shower head is 200cm (6ft 7in).
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
    • The shower cubicle is accessed via a shallow step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located on the main corridor on the ground floor of Old Saint Mary’s Hospital.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the department main corridor.
    • The female and male toilets are approximately 20m (21yd 2ft) from the Saint Mary's Centre (SARC) entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.

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