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General Office

Trafford General Hospital, Moorside Road, Davyhulme, Manchester, M41 5SL

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Access Guide

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Getting To The Hospital (Trafford General Hospital)

  • By Road View
    • Trafford General Hospital is located on Moorside Road in Davyhulme in Manchester. The post code for sat-nav is M41 5SL.
    • Trafford General Hospital provides 3 hours free parking for patients and visitors. If your visit exceeds the 3 hours limit due to appointment delays please contact a member of the nursing team who will take the relevant steps to ensure that no parking notice penalty is applied. Patients or visitors who will be attending the hospital with the knowledge that they will exceed the 3 hours free parking limit will need to attend the Trafford hospital main reception where they will need to pay £5.00 for a day pass. Please note that Trafford operates an ANPR system therefore there is no requirement for a physical ticket/permit.
  • By Bus View
    • The following services all stop on Moorside Road outside Trafford General Hospital: 245 Exchange Quay - Flixton - Stretford - Altrincham 247 Altrincham - Flixton - The Trafford Centre 256 Flixton - Stretford - Hulme - Manchester 268 Urmston - Stretford - Baguley - Wythenshawe 276 Trafford General - Withington Hospital 277 Trafford Hospital - Stretford - Gorse Hill 278 Stretford - Trafford General Hospital X58 Flixton - Davyhulme - Manchester Express.
  • By Train View
    • The closest railway stations are Chassen Road (CSR), less than 1 mile away, and Urmston (URM), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the hospital.
  • Useful Links View
  • Comments View
    • The Trafford General Hospital shuttle runs from 07:00am to 18:15pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the central site on Oxford Road (and returns) approximately every 60 minutes.

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor in the Red Zone of the Main Trafford General Hospital Building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 8686.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the perimeter of the Main Hospital Building.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
  • To obtain mobility aids please contact Main Hospital Reception.

Hospital Parking (Main Hospital Entrance 1 Accessible Parking and Drop Off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the clock tower next to the Main Hospital Entrance 1.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside Hospital Entrance 1A.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the Main Hospital Entrance 1.
  • Comments View
    • Parking is free to all patients and visitors for 3 hours. If patients or visitors believe they will run over the 3 hours they are asked to register their car at certain points in the hospital including the main reception and cash office.

Getting To (The General Office)

  • The General Office is/are located on the ground floor in the blue zone.
  • Access to the General Office is via the Main Hospital Entrance 1.
  • Enter via the main Hospital Entrance 1 and turn left. Continue to the end of the corridor and turn left. Follow the corridor and the General Office is located to the left.
  • There is step free access to the General Office.
  • The General Office is approximately 45m from the Main Hospital Entrance 1.
  • There is a/are manual, heavy, double door(s) between the Main Hospital Entrance 1 and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance 1)

  • Entrance Details View
    • This information is for the entrance located to the right of the Clock Tower.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 146cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is no hand sanitiser at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 168cm.

Opening Times (The General Office)

  • Monday 08:30 - 16:00.
  • Tuesday 08:30 - 16:00.
  • Wednesday 08:30 - 16:00.
  • Thursday 08:30 - 16:00.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Due to the flexibility of the current staff these times are subject to change.

Counter (The General Office)

  • The General Office is located on the ground floor within the Blue Zone.
  • There is step free access to the counter.
  • The lighting levels at the counter are medium.
  • The height of the counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is not staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Accessible Toilet

  • Accessible toilets are located in the main corridor.

Standard Toilet(s)

  • Standard toilets are available in the main corridor.

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