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Restorative (2nd Floor)

University Dental Hospital of Manchester, Higher Cambridge Street, Manchester, M15 6FH

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Access Guide

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Getting To The Hospital

  • By Road View
    • The Dental Hospital is located amongst some of the busiest roads in the city centre. The hospital is approximately 1 mile from the nearest motorway junction.
    • There is no onsite parking at the Dental Hospital. Car parking for patients and visitors is in nearby public multi-storey car parks located on either Booth Street West (entrance on Booth Street West) or at the Aquatics Centre (entrance on Booth Street East).
      For Booth Street West (main car park for patients) postcode M15 6PB takes patients directly to car park. Parking for those with a Blue Badge is free of charge. Parking can be in high demand at times so please allow time to find a space when you arrive.
  • By Bus View
    • The Dental Hospital is a short walk from Oxford Road. Many bus services operate on Oxford Road including the 147 which runs between Manchester Piccadilly Train Station, Manchester University and the Manchester Royal Infirmary.
  • By Train View
    • The nearest railway stations are Manchester Oxford Road (MCO), less than 1 mile away, and Manchester Piccadilly (MAN), approximately 1 mile away.
  • By Tram View
    • The nearest tram stop is at St Peter's Square at the North end of Oxford Road, approximately 1 mile away. Buses to the Dental Hospital can be caught from opposite the Ritz Ballroom on nearby Whitworth Street West, and include the following regular services: 99, 101, 104, 105, 109.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Manchester Royal Infirmary.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 746 2019.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do not receive disability awareness / equality training.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff at the reception.
  • Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

Public Parking

Getting To (Restorative (2nd Floor))

  • Restorative (2nd Floor) is/are located on the 2nd floor, off the shared waiting area.
  • Access to Restorative (2nd Floor) is via the main hospital entrance.
  • When entering the main hospital entrance proceed to the lift at the rear left of the foyer. Take the lift up to the 2nd floor and turn right into the 2nd floor reception area. Proceed straight ahead and Restorative is off the shared waiting area to the right.
  • There is step free access, via lift, to Restorative (2nd Floor).
  • Restorative (2nd Floor) is approximately 15m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are varied.


  • There is a lift for public use.
  • The lift is located at the rear left of the main foyer.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 18m (19yd 2ft) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G-1-2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external lift call button is 114cm from floor level.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 130cm x 190cm (4ft 3in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Opening Times

  • Monday 08:45 - 17:00.
  • Tuesday 08:45 - 17:00.
  • Wednesday 08:45 - 17:00.
  • Thursday 08:45 - 17:00.
  • Friday 08:45 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Room / Area (Postgraduate Clinic Area)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Postgraduate Clinic Area.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm (2ft 4in).
  • The type of flooring is vinyl/laminate.
  • A hoist is not available.
  • There is a chair.
  • Some chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • There are no chairs with armrests available.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are bright.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilet facilities are located on the 2nd floor landing.

Standard Toilet(s)

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