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Costa

Wythenshawe Hospital, Southmoor Road, Wythenshawe, Manchester, M23 9LT

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Access Guide

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Getting To The Hospital

  • By Road View
    • The hospital is located in South Manchester and has motorway links from the M60 and M56. From the North & West: exit M60 at junction 5 (A5103 / M56), exit A5103 at A560. From the South: exit M56 at junction 3a (A560). From the East: exit M60 at junction 4 (M56), exit M56 at junction 2. If you are using a sat nav, enter postcode M23 9LT.
    • There are 5 car parks for the hospital accessed via Southmoor Road. The Main Car Park is opposite the Acute Block or Purple Zone by the Main Hospital Entrance - Entrance 3. The other car parks are the Nightingale Car Park, the Outpatients car park for Entrance 5, the Cardiac car park for Entrances 6 and 7 and the Paediatrics car park is for Entrance 10. The car park for the Maternity wing is accessed of Floats Road and is for Entrance 13. Parking for Blue Badge Holders is Free. There are pay stations in the following areas: Outpatients Department - Entrance 5, Main Hospital Entrance - Entrance 3, Nightingale Centre (located inside entrance to the building), Maternity - Entrance 13 and New Cardio - Entrance 7.
  • By Bus View
    • There are several services which run to the hospital and stop outside the Outpatients Department Entrance 5. They are 11, 19, 102, 278 and 368.
  • By Train View
    • The most convenient train station is Manchester Airport Train Station which is approximately 3.6 miles from the hospital. There are several bus and taxi services to get you to the hospital from this station.
  • By Tram View
    • The nearest tram stop to the hospital is Roundthorne and is a 10-15 minute walk to the hospital. It is tram number 6 on the F Line.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located to the right as you enter through Outpatients - Entrance 5.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 291 5600.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • A limited number of wheelchairs are available at each hospital entrance.

Hospital Parking (Outpatients Car Park for Entrances 4,5,6)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 450cm (7ft 10in x 14ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at Outpatients - Entrance 5 and in Car Park 5 on the footpath to main Outpatients and within the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • Concession tickets are available from security in the Main Outpatients Entrance 5 lobby.
    • There are Blue Badge Bays available outside of The Outpatients - Entrance 5 and the North West Heart Centre - Entrance 6. There are pay stations in the following areas: Outpatients Department - Entrance 5, Main Hospital Entrance - Entrance 3, Nightingale Centre (located inside entrance to the building), Maternity - Entrance 13, New Cardio - Entrance 7 and in every car park.
    • Card payments and notes are accepted.

Hospital Parking (Outpatients - Entrance 5 Blue Badge Bays)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of Outpatients - Entrance 5.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 470cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly next to Outpatients - Entrance 5.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the Outpatients - Entrance 5.

Getting To (Costa)

  • Costa is/are located on the ground floor of the Yellow Zone.
  • Access to Costa is via the Outpatients - Entrance 5.
  • Enter Outpatients - Entrance 5 and continue to the rear of the foyer. Go through a set of double doors and continue along the corridor for 30m. Turn left and go through another set of double doors. Follow the corridor up the steep slope then turn right. Costa is located on your right.
  • There is ramped/sloped access to Costa.
  • Costa is approximately 70m from the Outpatients - Entrance 5.
  • There is a/are manual, heavy, double door(s) between the Outpatients - Entrance 5 and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Outpatients - Entrance 5)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital opposite the Outpatients car park.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 118cm (3ft 10in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 128cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 176cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance. The gradient of the ramp/slope is slight. There is also a steep ramp/slope leading from the main road to entrance 5. The steep ramp/slope is bypassed when using the car park.
  • Comments View
    • There are additional hand sanitisers (118cm high) and mask dispensers (130cm high) at the entrance.

Opening Times

  • Monday 07:30 - 19:30.
  • Tuesday 07:30 - 19:30.
  • Wednesday 07:30 - 19:30.
  • Thursday 07:30 - 19:30.
  • Friday 07:30 - 19:30.
  • Saturday 10:00 - 19:00.
  • Sunday 10:00 - 17:00.

Entrance (Costa)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the Yellow Zone.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is no hand sanitiser at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 500cm.

Counter

  • The counter is located ahead and to the left on entering.
  • The counter is approximately 12m (13yd 4in) from the Outpatients - Entrance 5.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are medium.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is level access once inside.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the cafĂ©.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Costa entrance.
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located at the rear of the RVS cafe.

Standard Toilet(s)

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