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Marks and Spencer Beverley Simply Food

25-31 Butcher Row, Beverley, Hull, East Riding of Yorkshire, HU17 0AA

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Beverley.
  • Parking View
    • The store has its own car park.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • The car park is located to the rear of the store.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated parking bay(s) are 359cm x 609cm (11ft 9in x 19ft 12in).
    • The nearest designated bay is 8m (8yd 2ft) from the Wilbert Lane entrance.
    • The furthest designated bay is 11m (12yd 1in) from the Wilbert Lane entrance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • Customers do not have to cross a road between the car park and the store.
    • The car park does not have a height restriction barrier.

Approach (Butcher Row)

  • There is step free access on the approach to the store.
  • There is a slight slope on the approach to the store.
  • The surface of the approach is block paving.

Outside Access (Butcher Row)

  • This information is for the entrance located on Butcher Row.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 146cm (4ft 9in).

Approach (Wilbert Lane)

  • There is step free access on the approach to the store.
  • The surface of the approach is tarmac.

Outside Access (Wilbert Lane)

  • This information is for the entrance located on Wilbert Lane.
  • There is step free access at this entrance.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 174cm (5ft 9in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from the food information counter.
  • Additional Department Products View
    • The store sells a limited amount of products relating to the following department(s); Babywear/Kidswear, Home and Beauty.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Womenswear

  • Womenswear View
    • Womenswear is located to the rear of the store as you enter the Wilbert Lane entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the rear of the store as you enter the Wilbert Lane entrance.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the rear right of the store as you enter the Wilbert Lane entrance.
    • There is/are 3 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is not a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 99cm.
    • The dimensions of the accessible fitting room(s) are 196cm x 157cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), because the fitting room door opens inwards.
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 15cm from the floor.
    • There are coat hooks in the accessible fitting room(s) at 108cm and 158cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 44cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located to the rear right of the store as you enter the Wilbert Lane entrance.
    • There is/are 2 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Café (M&S Café)

  • Location and Access View
    • The Café is located to the rear left of the store as you enter the Wilbert Lane entrance.
    • There is step free access to the Café.
    • There is a clear accessible route to the Café.
    • There is step free access throughout the Café.
  • Counter View
    • Food and/or drink(s) is/are ordered from the service counter.
    • Food and/or drinks can be brought to the table.
    • The height of the service counter is 71cm.
  • Tables and Seating View
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests.
    • The nearest table is approximately 1m from the Café entrance/opening.
    • The distance between the floor and the dining tables is 73cm.
    • There is clear manoeuvring space to the service counter and to the outer tables and chairs.
  • Menus and Services View
    • Menus are available on the wall.
    • Hand held large print menus are available on request.
    • Menus are clearly written.
    • Menus are presented in high contrasting colours.
    • Drinking straws are available.
    • Two handle cups are available on request.
    • The Café does not play background music.
    • WiFi is available in the Café.

Toilet with Adaptations (Female)

  • There is an accessible toilet in the store.
  • Location of and Access to the Accessible Toilet View
    • The accessible toilet is female.
    • The accessible toilet is located to the left as you enter the Wilbert Lane entrance.
    • There is step free access into the accessible toilet.
    • There is a clear accessible route to the accessible toilet.
    • The accessible toilet is approximately 29m from the Wilbert Lane entrance.
  • Features and Dimensions of the Accessible Toilet View
    • Staff do not need to be notified for use of the accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens towards you (pull).
    • The width of the door opening is 96cm.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 155cm x 190cm.
    • There is clear manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm.
    • There is a drop down rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a functional emergency alarm.
    • There are disposal facilities in the accessible toilet.
    • There is a coat hook in the accessible toilet, 135cm from the floor.
  • Position of Fixtures in the Accessible Toilet View
    • There is a/are wall mounted rail(s).
    • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
    • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
    • The shelf or equivalent flat surface is within 95cm of the floor.
    • There is a mirror in the accessible toilet, the bottom edge of the mirror is 60cm from the floor.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet has a cistern.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached when seated on the toilet.
    • The height of the toilet roll holder is 111cm.
    • There is a wash basin.
    • The wash basin can be reached when seated on the toilet.
    • The height of the wash basin is 74cm.
    • The tap type is lever. It is a mixer tap.
    • The tap(s) can be reached when seated on the toilet.
    • The distance from the nearest tap(s) to the toilet seat is 54cm.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The height of the towel dispenser is 95cm.
    • There is a hand dryer.
    • The height of the hand dryer is 92cm.
  • Colour Contrast in the Accessible Toilet View
    • There is a colour contrast between the external door and wall.
    • There is a colour contrast between internal door and wall.
    • There is a colour contrast between the grab rail(s) on the right and wall.
    • There is a colour contrast between the grab rail(s) on the left and wall.
    • There is a colour contrast between the drop down rail and wall.
    • There is a colour contrast between the walls and floor.

Toilet with Adaptations (Male)

  • There is an accessible toilet in the store.
  • Location of and Access to the Accessible Toilet View
    • The accessible toilet is male.
    • The accessible toilet is located to the left as you enter the Wilbert Lane entrance.
    • There is step free access into the accessible toilet.
    • There is a clear accessible route to the accessible toilet.
    • The accessible toilet is approximately 32m from the Wilbert Lane entrance.
  • Features and Dimensions of the Accessible Toilet View
    • Staff do not need to be notified for use of the accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens towards you (pull).
    • The width of the door opening is 96cm.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 152cm x 186cm.
    • There is clear manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 87cm.
    • There is a drop down rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There are disposal facilities in the accessible toilet.
    • There is a coat hook in the accessible toilet, 140cm from the floor.
  • Position of Fixtures in the Accessible Toilet View
    • There is a/are wall mounted rail(s).
    • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
    • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
    • The shelf or equivalent flat surface is within 95cm of the floor.
    • There is a mirror in the accessible toilet, the bottom edge of the mirror is 40cm from the floor.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet has a cistern.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached when seated on the toilet.
    • The height of the toilet roll holder is 98cm.
    • There is a wash basin.
    • The wash basin can be reached when seated on the toilet.
    • The height of the wash basin is 74cm.
    • The tap type is lever. It is a mixer tap.
    • The tap(s) can be reached when seated on the toilet.
    • The distance from the nearest tap(s) to the toilet seat is 53cm.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The height of the towel dispenser is 95cm.
    • There is a hand dryer.
    • The height of the hand dryer is 88cm.
  • Colour Contrast in the Accessible Toilet View
    • There is a colour contrast between the external door and wall.
    • There is a colour contrast between internal door and wall.
    • There is a colour contrast between the grab rail(s) on the right and wall.
    • There is a colour contrast between the grab rail(s) on the left and wall.
    • There is a colour contrast between the drop down rail and wall.
    • There is a colour contrast between the walls and floor.

Standard Toilet(s)

  • There is a/are standard unisex toilet(s) in the store.
  • Standard Unisex Toilet(s) View
    • The unisex toilet(s) is/are located to the left as you enter the Wilbert Lane entrance.
    • There is step free access to all of the standard unisex toilet(s).
    • There is a clear accessible route to all of the standard unisex toilet(s).
    • There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
  • Baby Change Facilities View
    • Baby changing facilities are available within the standard unisex toilet(s).
    • The height of the baby changing table/bench once extended and in use is 98cm.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.