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Marks and Spencer Drogheda

Unit 1A, Williams Street, Laurence Shopping Centre, Droheda, County Louth Eire

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Access Guide

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Introduction

  • Comments View
    • This store has a Sensory Hour during the first hour they are open on a Sunday morning, every Sunday.

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Drogheda.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are available.

Approach

  • Access into Laurence Shopping Centre is step free via lift from the multi-storey car park.
  • There is step free access on the approach to the store.
  • The surface of the approach is tiled.

Outside Access

  • This information is for the entrance located in Laurence Shopping Centre.
  • There is step free access at this entrance.

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter and at the Order & Collect counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Order and Collect items from the Order and Collect counter.
    • The Order and Collect counter is located in the centre of the store.
    • There is step free access to the Order and Collect counter.
    • There is a clear accessible route to the Order and Collect counter.
    • The Order and Collect counter is approximately 15m from the entrance.
    • The height of the Click and Collect counter is 95cm.
    • There is a hearing assistance system at the counter.

Till/Counter

  • The till/counter is located in the centre of the store.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 15m from the entrance.
  • The height of the till/counter is 95cm.
  • There is not a hearing assistance system at the till/counter.

Womenswear

  • Womenswear View
    • Womenswear is located ahead as you enter the store.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Lingerie

  • Lingerie View
    • Lingerie is located to the left as you enter the store.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Babywear/Kidswear

  • Babywear/Kidswear View
    • Babywear/Kidswear is located to the rear of the of the store.
    • There is step free access to Babywear/Kidswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).

Menswear

  • Menswear View
    • Menswear is located to the rear left of the store.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s) View
    • The accessible fitting room(s) is/are located to the rear of the store, next to the Babywear/Kidswear department.
    • There are 5 fitting rooms in total within the store, 2 of which are accessible fitting rooms.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 100cm.
    • The dimensions of the accessible fitting room(s) are 158cm x 205cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a chair/stool in the accessible fitting room(s).
    • The height of the chair from the floor is 43cm.
    • There is not an assistance bell in the accessible fitting room(s).
    • There is an/are additional accessible fitting room(s) in this area, however details may vary.
  • Standard Fitting Room(s) View
    • The standard fitting room(s) is/are located to the rear of the store, next to the Babywear/Kidswear department.
    • There is/are 3 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Café (M&S Café)

  • Location and Access View
    • The Café is located to the left as you enter the store.
    • There is step free access to the Café.
    • There is a clear accessible route to the Café.
    • There is step free access throughout the Café.
  • Counter View
    • Food and/or drink(s) is/are ordered from the service counter.
    • Food and/or drinks can be brought to the table.
    • The height of the service counter is 95cm.
    • The height of the lowered section of the service counter is 80cm.
  • Tables and Seating View
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests.
    • The nearest table is approximately 3m from the Café entrance/opening.
    • The distance between the floor and the dining tables is 66cm.
    • There is clear manoeuvring space throughout the Café.
  • Menus and Services View
    • Menus are available on the wall.
    • Hand held large print menus are available on request.
    • Menus are clearly written.
    • Menus are presented in good contrasting colours.
    • Drinking straws are available.
    • Two handle cups are available on request.
    • The Café does not play background music.
    • WiFi is available in the Café.

Food Hall

  • Food Hall View
    • The Food Hall is located to the rear of the store.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • There is an accessible toilet available within the shopping centre.
  • Standard toilets are available within the shopping centre.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.