Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located within Laurence Shopping Centre.
- The details within this access guide relate to the Marks and Spencer store and not the shopping centre.
- Laurence Shopping Centre link (new tab) - click here.
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Comments
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- This store has a Sensory Hour during the first hour they are open on a Sunday morning, every Sunday.
Public Transport and Parking
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Public Transport
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- There is not a bus stop within approximately 150m of the store.
- The nearest train station is Drogheda.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are available.
Approach
- Access into Laurence Shopping Centre is step free via lift from the multi-storey car park.
- There is step free access on the approach to the store.
- The surface of the approach is tiled.
Outside Access
- This information is for the entrance located in Laurence Shopping Centre.
- There is step free access at this entrance.
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Entrance Details
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- There are no doors at this entrance.
Inside Access
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Inside Access
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- There is step free access throughout the store.
- The store does not play background music.
- There is a/are fixed hearing assistance system(s) in the store.
- The hearing assistance system(s) is/are located at the food information counter and at the Order & Collect counter.
- There is not a cash machine in the store.
- There is a/are wheelchair(s) available to borrow.
- Trolleys designed for the use of wheelchair users are available.
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Click and Collect
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- There is a Click and Collect service in the store.
- Customers can obtain online Order and Collect items from the Order and Collect counter.
- The Order and Collect counter is located in the centre of the store.
- There is step free access to the Order and Collect counter.
- There is a clear accessible route to the Order and Collect counter.
- The Order and Collect counter is approximately 15m from the entrance.
- The height of the Click and Collect counter is 95cm.
- There is a hearing assistance system at the counter.
Till/Counter
- The till/counter is located in the centre of the store.
- There is step free access to the till/counter.
- There is a clear accessible route to the till/counter.
- The till/counter is approximately 15m from the entrance.
- The height of the till/counter is 95cm.
- There is not a hearing assistance system at the till/counter.
Womenswear
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Womenswear
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- Womenswear is located ahead as you enter the store.
- There is step free access to Womenswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Womenswear aisle(s).
Lingerie
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Lingerie
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- Lingerie is located to the left as you enter the store.
- There is step free access to Lingerie.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Lingerie aisle(s).
Babywear/Kidswear
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Babywear/Kidswear
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- Babywear/Kidswear is located to the rear of the of the store.
- There is step free access to Babywear/Kidswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Babywear/Kidswear aisle(s).
Menswear
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Menswear
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- Menswear is located to the rear left of the store.
- There is step free access to Menswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Menswear aisle(s).
Fitting Room(s)
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Accessible Fitting Room(s)
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- The accessible fitting room(s) is/are located to the rear of the store, next to the Babywear/Kidswear department.
- There are 5 fitting rooms in total within the store, 2 of which are accessible fitting rooms.
- There is step free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the opening is 100cm.
- The dimensions of the accessible fitting room(s) are 158cm x 205cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a dropdown rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There is a chair/stool in the accessible fitting room(s).
- The height of the chair from the floor is 43cm.
- There is not an assistance bell in the accessible fitting room(s).
- There is an/are additional accessible fitting room(s) in this area, however details may vary.
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Standard Fitting Room(s)
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- The standard fitting room(s) is/are located to the rear of the store, next to the Babywear/Kidswear department.
- There is/are 3 standard fitting room(s) within the store.
- There is step free access to the standard fitting room(s).
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Café (M&S Café)
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Location and Access
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- The Café is located to the left as you enter the store.
- There is step free access to the Café.
- There is a clear accessible route to the Café.
- There is step free access throughout the Café.
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Counter
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- Food and/or drink(s) is/are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is 95cm.
- The height of the lowered section of the service counter is 80cm.
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Tables and Seating
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- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m from the Café entrance/opening.
- The distance between the floor and the dining tables is 66cm.
- There is clear manoeuvring space throughout the Café.
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Menus and Services
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- Menus are available on the wall.
- Hand held large print menus are available on request.
- Menus are clearly written.
- Menus are presented in good contrasting colours.
- Drinking straws are available.
- Two handle cups are available on request.
- The Café does not play background music.
- WiFi is available in the Café.
Food Hall
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Food Hall
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- The Food Hall is located to the rear of the store.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
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Till(s)/Counter(s)
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- There is a food information counter.
- There is step free access to the food information counter.
- There is a clear accessible route to the food information counter.
- The height of the food information counter is 95cm.
- There is a hearing assistance system at the counter.
- There is a/are checkout(s) and high activity till(s) in the Food Hall.
- The height of the checkout(s) is/are 95cm.
- The height of the high activity till(s) is/are 89cm.
- The height of the lowered section of the high activity till(s) is 69cm.
Accessible Toilet(s)
- There is not an accessible toilet in the store.
Standard Toilet(s)
- There are no standard toilets in the store.
Public Facilities
- There is an accessible toilet available within the shopping centre.
- Standard toilets are available within the shopping centre.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in Irish Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.