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- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located within Euston Station.
- The details within this access guide relate to the Marks and Spencer store and not the train station.
- Euston Station link (new tab) - click here.
Public Transport and Parking
- There is a bus stop within approximately 150m of the store.
- The nearest underground tube station/Metro station is Euston.
- The store does not have its own car park.
- The store shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are not available.
- There is a designated drop off point.
- The drop off point is located at the taxi rank drop off point.
- Assistance is available to bypass the steps which are on the standard route between the car park and the station concourse.
- The store is located off the ramp leading down from the main station concourse to platforms 8-11. There are entrances directly off the ramp and at the bottom of the ramp at the level of the platforms. There is level access with automatic doors into the concourse from the station forecourt.
- There is step free access on the approach to the store.
- There is a slight slope on the approach to the store.
- The surface of the approach is tiled.
- The slope on the approach is long without resting places.
Outside Access (Ramped)
- This information is for the entrance located halfway down the ramp leading from the station concourse to platforms 8 - 11.
- There is step free access at this entrance.
Outside Access (Stepped)
- This information is for the entrance located at the level of platforms 8 - 11, to the left just before the ticket barriers.
- There is stepped access at this entrance.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 4 step(s) to access the store.
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 18cm.
- There is not a/are not handrail(s) at the step(s).
- There are no doors at this entrance.
- The width of the door opening is 138cm (4ft 6in).
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 140cm.
- The barriers at the top of the steps open automatically away from you.
- There is not step free access throughout the store.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The store does not play background music.
- There are no hearing assistance system(s) in the store.
- There is not a cash machine in the store.
- Trolleys designed for the use of wheelchair users are not available.
Order and Collect
- There is not an Order and Collect service in the store.
- The Food Hall is located ahead as you enter.
- There is stepped access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is not step free access throughout the Food Hall aisle(s).
- There is not a food information counter.
- There is a/are high activity till(s) in the Food Hall.
- The height of the high activity till(s) is/are 86cm.
- The tills are in the top half of the store, accessed by the ramped entrance.
- There is/are 4 step(s) to access additional aisles.
- The step(s) is/are located midway in the Food Hall between the ramped entrance and stepped.
- The step(s) is not/are not clearly marked.
- The height of the step(s) is/are 20cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- There are no standard toilets in the store.
- There is not an accessible toilet in the store.
- There is an accessible toilet available within the train station.
- Standard toilets are available within the train station.
- Baby changing facilities are available within the train station.
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.