Skip to main content

Marks and Spencer Fargate Sheffield

19 Fargate, Sheffield, South Yorkshire, S1 1LF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Sheffield.
    • The nearest tram station is Cathedral.
  • Parking View
    • The store does not have its own car park.
    • There is a public car park within approximately 200m of the store.
    • The public parking facilities are located on Arundel Gate.

Approach (Fargate)

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving, which is uneven in places.

Outside Access (Fargate - Right)

  • This information is for the entrance located on Fargate, to the right of the building.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 161cm (5ft 3in).

Outside Access (Fargate - Left)

  • This information is for the entrance located on Fargate, to the left of the building.
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s) to access the store.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 14cm.
    • There is not a/are not handrail(s) at the step(s).
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) both ways (push and pull).
    • The door(s) is/are double.
    • The width of the door opening is 160cm (5ft 3in).

Approach (Chapel Walk)

  • There is step free access on the approach to the store.
  • There is a slight slope on the approach to the store.
  • The surface of the approach is block paving, which is uneven in places.

Outside Access (Chapel Walk)

  • This information is for the entrance located off Chapel Walk.
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located in front of the entrance.
    • There is/are 8 step(s) to access the store.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
  • Entrance Details View
    • The main door(s) open(s) both ways (push and pull).
    • The door(s) is/are double.
    • The width of the door opening is 150cm (4ft 11in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the Menswear counter, at the Womenswear counter, at the Lingerie counter, at the Bureau de Change counter, at the food information counter and at the Order & Collect counter.
    • There is a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the Order and Collect counter.
    • The Order and Collect counter is located on the first floor, to the right of the store as you exit the lift, just beyond the Womenswear department first floor fitting rooms.
    • There is step free access to the Order and Collect counter, via lift.
    • There is a clear accessible route to the Order and Collect counter.
    • The Order and Collect counter is approximately 36m from the lift.
    • The height of the Order and Collect counter is 95cm.
    • There is a hearing assistance system at the counter.

Womenswear (Ground Floor)

  • Womenswear View
    • Womenswear is located ahead as you enter the Womenswear right entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).
  • Till(s)/Counter(s) View
    • There is step free access to the Womenswear till(s)/counter(s).
    • There is a clear accessible route to the Womenswear till(s)/counter(s).
    • The nearest Womenswear till(s)/counter(s) is/are approximately 13m from the Womenswear right entrance.
    • The height of the Womenswear till(s)/counter(s) is/are 95cm.
    • There is a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There is/are 10 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 99cm.
    • The dimensions of the accessible fitting room(s) are 202cm x 155cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 102cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 9 standard fitting room(s) within Womenswear.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Food Hall

  • Food Hall View
    • The Food Hall is located to the rear of the store as you enter the Womenswear right entrance.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Other Floors

  • Stairs View
    • There are stairs for public use.
    • The stairs are located to the right as you enter the Womenswear right entrance.
    • The floors which are accessible by stairs are ground floor, first floor and second floor.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the stairs.
    • The handrail(s) is/are on both sides going up.
    • There is a landing.
    • Clear signage for the lift is visible from the stairs.
  • Escalator(s) View
    • There is an/are escalator(s) for public use.
    • The escalator(s) is/are located to the right as you enter the Womenswear right entrance.
    • The escalator(s) in the store only go down.
    • The floors which are accessible by escalators are ground floor, first floor and second floor.
    • The escalator steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • Clear signage for the lift is visible from the escalator(s).
    • There is an/are additional escalator(s) in the store, however details may vary.
  • Lift View
    • There is a lift for public use.
    • The lift is located to the rear left of the store as you enter the Womenswear right entrance, within the food hall.
    • There is step free access to the lift.
    • There is a clear accessible route to the lift.
    • The lift is approximately 48m from the Womenswear right entrance.
    • The floors which are accessible by this lift are ground floor, first floor and second floor.
    • The lift is a standard lift.
    • The clear door width is 120cm.
    • The dimensions of the lift are 166cm x 163cm.
    • There is not a mirror to aid reversing out the lift.
    • There are not separate entry and exit doors in the lift.
    • The lift has a visual floor indicator.
    • The lift has an audible announcer.
    • The lift does not have a hearing assistance alarm system.
    • The height of the lift controls are between 88cm and 110cm.
    • The lift controls have tactile markings.
    • The lift controls have Braille markings.

Home

  • Home View
    • The Home department is located on the first floor, ahead as you exit the lift.
    • There is step free access to the Home department, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Home department aisle(s).
    • There is a/are ramp(s) within the Home department aisle(s).

Ramp(s) or Slope(s) (Home)

  • There is a/are slight ramp(s)/slope(s) to access a section of the Home department and the emergency exit.
  • The ramp(s)/slope(s) is/are located at the front right of the Home department.

Womenswear (First Floor)

  • Womenswear View
    • Womenswear is located on the first floor, to the right of the store as you exit the lift.
    • There is step free access to Womenswear, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).
  • Till(s)/Counter(s) View
    • There is step free access to the Womenswear till(s)/counter(s), via lift.
    • There is a clear accessible route to the Womenswear till(s)/counter(s).
    • The nearest Womenswear till(s)/counter(s) is/are approximately 26m from the lift.
    • The height of the Womenswear till(s)/counter(s) is/are 96cm.
    • There is a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There are 7 fitting rooms in total within Womenswear, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s), via lift.
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 98cm.
    • The dimensions of the accessible fitting room(s) are 200cm x 155cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 33cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 102cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is an assistance bell, but it was not functional at the time of the survey.
    • The height of the assistance bell from the floor is 106cm.
  • Standard Fitting Room(s) View
    • There is/are 6 standard fitting room(s) within Womenswear.
    • There is step free access to the standard fitting room(s), via lift.
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Lingerie

  • Lingerie View
    • Lingerie is located on the first floor, to the rear right of the store as you exit the lift.
    • There is step free access to Lingerie, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).
    • There is a browse and order hub within Lingerie.
  • Till(s)/Counter(s) View
    • There is step free access to the Lingerie till(s)/counter(s), via lift.
    • There is a clear accessible route to the Lingerie till(s)/counter(s).
    • The nearest Lingerie till(s)/counter(s) is/are approximately 26m from the lift.
    • The height of the Lingerie till(s)/counter(s) is/are 95cm.
    • There is a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There is/are 6 fitting room(s) in total within Lingerie, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s), via lift.
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 99cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), due to storage.
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 32cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 5 standard fitting room(s) within Lingerie.
    • There is step free access to the standard fitting room(s), via lift.
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Beauty

  • Beauty View
    • The Beauty department is located on the first floor, in the centre of the store as you exit the lift, between the Womenswear and the Lingerie departments.
    • There is step free access to the Beauty department, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Beauty department aisle(s).

Menswear

  • Menswear View
    • Menswear is located on the second floor, ahead as you exit the lift.
    • There is step free access to Menswear, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).
    • There is a browse and order hub within Menswear.
  • Till(s)/Counter(s) View
    • There is step free access to the Menswear till(s)/counter(s), via lift.
    • There is a clear accessible route to the Menswear till(s)/counter(s).
    • The nearest Menswear till(s)/counter(s) is/are approximately 22m from the lift.
    • The height of the Menswear till(s)/counter(s) is/are 96cm.
    • There is a hearing assistance system at the till(s)/counter(s).
  • Accessible Fitting Room(s) View
    • There is/are 5 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s), via lift.
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 99cm.
    • The dimensions of the accessible fitting room(s) are 201cm x 156cm.
    • There is clear manoeuvring space in the accessible fitting room(s).
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a drop down rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 31cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 102cm from the floor.
    • There is a functional emergency alarm in the accessible fitting room(s).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 48cm.
    • There is not an assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s) View
    • There is/are 4 standard fitting room(s) within Menswear.
    • There is step free access to the standard fitting room(s), via lift.
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Babywear/Kidswear

  • Babywear/Kidswear View
    • Babywear/Kidswear is located on the second floor, to the right of the store as you exit the lift, between the Menswear Department and the M&S Café.
    • There is step free access to Babywear/Kidswear, via lift.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).

M&S Bank / Bureau de Change

  • Bureau de Change View
    • There is a Bureau de Change service in the store.
    • The Bureau de Change is located on the second floor, to the rear left of the store as you exit the lift, beyond the Menswear department.
    • There is step free access to the Bureau de Change, via lift.
    • There is a clear accessible route to the Bureau de Change.
    • The Bureau de Change is approximately 32m from the lift.
    • The height of the Bureau de Change counter is 101cm.
    • There is a hearing assistance system at the counter.

Café (M&S Café)

  • The Café is located on the second floor, to the rear right of the store as you exit the lift, beyond the Babywear/Kidswear department.
  • There is step free access to the Café, via lift.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 84cm.
  • The height of the lowered section of the service counter is 71cm.
  • There is a priority table for wheelchair users.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m from the Café entrance/opening.
  • The distance between the floor and the lowest dining table is 44cm.
  • The distance between the floor and the highest dining table is 73cm.
  • There is clear manoeuvring space throughout the Café.
  • Menus are available on the wall.
  • The Café has a menu board.
  • Hand held large print menus are available on request.
  • Menus are clearly written.
  • Menus are presented in good contrasting colours.
  • Drinking straws are available.
  • Two handle cups are available on request.
  • The Café does play background music.
  • WiFi is available in the Café.

Accessible Toilet(s)

  • There is an accessible toilet in the store.
  • Location of and Access to the Accessible Toilet View
    • The accessible toilet is unisex.
    • The accessible toilet is located on the second floor, to the rear left of the store as you exit the lift, to the right of the Bureau de Change.
    • There is step free access to the accessible toilet, via lift.
    • There is a clear accessible route to the accessible toilet.
    • The accessible toilet is approximately 36m from the lift.
  • Features and Dimensions of the Accessible Toilet View
    • Staff do not need to be notified for use of the accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens towards you (pull).
    • The width of the door opening is 95cm.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 165cm x 217cm.
    • There is clear manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 86cm.
    • There is a drop down rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There are disposal facilities in the accessible toilet.
    • There is not a coat hook in the accessible toilet.
  • Position of Fixtures in the Accessible Toilet View
    • There is a/are wall mounted rail(s).
    • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
    • There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
    • The shelf or equivalent flat surface is not within 95cm of the floor.
    • There is a mirror in the accessible toilet, the bottom edge of the mirror is 90cm from the floor.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet has a backrest and a cistern.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached when seated on the toilet.
    • The height of the toilet roll holder is 106cm.
    • There is a wash basin.
    • The wash basin can be reached when seated on the toilet.
    • The height of the wash basin is 74cm.
    • The tap type is push button. It is a mixer tap.
    • The tap(s) can be reached when seated on the toilet.
    • The distance from the nearest tap(s) to the toilet seat is 48cm.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The height of the towel dispenser is 99cm.
    • There is a hand dryer.
    • The height of the hand dryer is 94cm.
  • Colour Contrast in the Accessible Toilet View
    • There is a colour contrast between the external door and wall.
    • There is a colour contrast between internal door and wall.
    • There is not a colour contrast between the grab rail(s) on the right and wall.
    • There is not a colour contrast between the grab rail(s) on the left and wall.
    • There is not a colour contrast between the drop down rail and wall.
    • There is a colour contrast between the walls and floor.
  • Baby Change Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The height of the baby change table/bench once extended and in use is 98cm.

Standard Toilet(s)

  • There is a/are standard female and male toilet(s) in the store.
  • Standard Female and Male Toilet(s) View
    • The female and male toilet(s) is/are located on the second floor, to the rear left of the store as you exit the lift, to the right of the Bureau de Change.
    • There is step free access via lift, to all of the standard female and male toilet(s).
    • There is a clear accessible route to all of the standard female and male toilet(s).
    • There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
  • Baby Change Facilities View
    • Baby changing facilities are available within the standard female and male toilet(s).
    • The height of the baby changing table/bench once extended and in use is 94cm.

Parent and Baby Room

  • There is a parent and baby room in the store.
  • The parent and baby room is located on the second floor, to the rear left of the store as you exit the lift, to the right of the Bureau de Change.
  • There is step free access to the parent and baby room, via lift.
  • There is a clear accessible route to the parent and baby room.
  • The parent and baby room is approximately 36m from the lift.
  • Staff do not need to be notified for use of the room.
  • The height of the baby change table/bench once extended and in use is 94cm.
  • There are disposable facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 85cm.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.