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Marks and Spencer Harborne Simply Food

28-40 High Street, Harbourne, Birmingham, West Midlands, B17 9NE

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is University.
  • Parking View
    • The store has its own car park.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • The car park is located to the rear of the store.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 designated parking bay(s) within the car park.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated parking bay(s) are 366cm x 480cm (12ft x 15ft 9in).
    • The nearest designated bay is 8m (8yd 2ft) from the car park entrance.
    • The furthest designated bay is 22m (24yd 2in) from the car park entrance.
    • Clearly marked/signposted parent and child parking bays are available.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • Customers do not have to cross a road between the car park and the store.
    • The car park does not have a height restriction barrier.
  • Comments View
    • The store offers one hour free parking to all users. Blue Badges must be displayed in the designated bays.

Approach (High Street)

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving.

Outside Access (High Street)

  • This information is for the entrance located on High Street.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp/slope.
    • The handrail(s) is/are on the right going up.
    • The ramp/slope does overcome the step(s).
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s) to access the store.
    • The step(s) is not/are not clearly marked.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 120cm (3ft 11in).

Approach (Car Park)

  • There is step free access on the approach to the store.
  • The surface of the approach is block paving, which is uneven in places.

Outside Access (Car Park)

  • This information is for the entrance located in the car park.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp/slope.
    • The handrail(s) is/are on both sides going up.
    • The ramp/slope does overcome the step(s).
  • Step Details View
    • There is stepped access at this entrance.
    • The step(s) is/are located to the left as you face the entrance.
    • There is/are 7 step(s) to access the store.
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
  • Entrance Details View
    • There are no doors at this entrance.
    • The width of the door opening is 185cm (6ft 1in).
    • There is a second set of doors at this entrance.
    • The second set of doors open automatically.
    • The second set of doors are double.
    • The width of the door opening is 177cm (5ft 10in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are available.
  • Order and Collect View
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the till/counter.
  • Additional Department Products View
    • The store sells a limited amount of products relating to the following department(s); Menswear, Lingerie, Babywear/Kidswear, Home and Beauty.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Womenswear

  • Womenswear View
    • Womenswear is located to the rear left of the store as you enter the High Street entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).
  • Standard Fitting Room(s) View
    • There is/are 1 standard fitting room(s) within Womenswear.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Till/Counter

  • The till/counter is located to the rear right of the store as you enter the High Street entrance.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 28m from the High Street entrance.
  • The height of the till/counter is 95cm.
  • There is not a hearing assistance system at the till/counter.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.

Sunflower Lanyard Scheme

  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.