Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located within Kingsgate Shopping Park.
- The details within this access guide relate to the Marks and Spencer store and not the retail park.
- Kingsgate Shopping Park link (new tab) - click here.
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is East Kilbride.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are available.
Approach
- There is step free access on the approach to the store.
- The surface of the approach is stone/concrete tiles.
- There is a/are fixed bollard(s) on the approach to the store.
Outside Access
- This information is for the entrance located at the front of the building.
- There is step free access at this entrance.
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Ramp/Slope Details
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- There is ramped/sloped access at this entrance.
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Entrance Details
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- There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The width of the door opening is 158cm (5ft 2in).
- There is a second set of doors at this entrance.
- The second set of doors open automatically.
- The second set of doors are double.
- The width of the door opening is 182cm (5ft 12in).
Inside Access
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Inside Access
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- There is step free access throughout the store.
- The store does not play background music.
- There is a/are fixed hearing assistance system(s) in the store.
- The hearing assistance system(s) is/are located at the till/counter.
- There is not a cash machine in the store.
- There is a/are wheelchair(s) available to borrow.
- Trolleys designed for the use of wheelchair users are available.
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Click and Collect
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- There is a Click and Collect service in the store.
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*****Click and Collect Touchscreen****
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- Self-service touchscreens are available for Click and Collect.
- The touchscreens are 110cm to 171cm from the floor.
- There is a button which will condense the screen content.
- The height of the button is 115cm from the floor.
- Once condensed the touchscreen heights are 110cm to 142cm from the floor.
Food Hall
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Food Hall
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- The Food Hall is located ahead as you enter the store.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
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Till(s)/Counter(s)
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- There is not a food information counter.
- There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
- The height of the checkout(s) is/are 93cm.
- There is a self service till with a hearing assistance system.
- Staff can provide assistance with using the self service till(s) (Scott tills).
Toilet with Adaptations (Right Hand Transfer)
- There is an accessible toilet in the store.
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Location of and Access to the Accessible Toilet
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- The accessible toilet is unisex.
- The accessible toilet is located to the right of the store, beyond the checkouts.
- There is step free access into the accessible toilet.
- There is a clear accessible route to the accessible toilet.
- The accessible toilet is approximately 47m from the entrance.
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Features and Dimensions of the Accessible Toilet
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- Staff do not need to be notified for use of the accessible toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written and 'Not All Disabilities Are Visible' signage on or near the toilet door.
- The door opens towards you (pull).
- The width of the door opening is 84cm.
- The door is locked by a lever twist.
- The dimensions of the accessible toilet are 148cm x 290cm.
- There is not clear manoeuvring space in the accessible toilet, due to the dimensions.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 79cm.
- There is a drop down rail on the transfer side.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
- There are disposal facilities in the accessible toilet.
- There is not a coat hook in the accessible toilet.
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Position of Fixtures in the Accessible Toilet
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- There is a/are wall mounted rail(s).
- As you face the toilet the wall mounted grab rail(s) is/are on both sides.
- There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
- The shelf or equivalent flat surface is within 95cm of the floor.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is not located where it is reachable.
- There is a mirror in the accessible toilet, the bottom edge of the mirror is 61cm from the floor.
- The height of the toilet seat above floor level is 48cm.
- The toilet has a cistern.
- There is a toilet roll holder.
- The toilet roll holder can be reached when seated on the toilet.
- The height of the toilet roll holder is 90cm.
- There is a wash basin.
- The wash basin can be reached when seated on the toilet.
- The height of the wash basin is 72cm.
- The tap type is lever. It is a mixer tap.
- The tap(s) can be reached when seated on the toilet.
- The distance from the nearest tap(s) to the toilet seat is 60cm.
- There is a soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The height of the towel dispenser is 97cm.
- There is a hand dryer.
- The height of the hand dryer is 96cm.
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Colour Contrast in the Accessible Toilet
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- There is a colour contrast between the external door and wall.
- There is a colour contrast between internal door and wall.
- There is a colour contrast between the grab rail(s) on the right and wall.
- There is a colour contrast between the grab rail(s) on the left and wall.
- There is a colour contrast between the drop down rail and wall.
- There is a colour contrast between the walls and floor.
Standard Toilet(s)
- There is a/are standard female and male toilet(s) in the store.
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Standard Female and Male Toilet(s)
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- The female and male toilet(s) is/are located to the right of the store, beyond the checkouts.
- There is step free access to all of the standard female and male toilet(s).
- There is a clear accessible route to all of the standard female and male toilet(s).
- There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
Parent and Baby Room
- There is a parent and baby room in the store.
- The parent and baby room is located to the right of the store, beyond the checkouts.
- There is step free access into the parent and baby room.
- There is a clear accessible route to the parent and baby room.
- The parent and baby room is approximately 45m from the entrance.
- Staff do not need to be notified for use of the room.
- The height of the baby change table/bench once extended and in use is 92cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 82cm.
- There is/are not chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.