Access Guide
Introduction
- The store is located within Liffey Valley Shopping Centre.
- The details within this access guide relate to the Marks and Spencer store and not the shopping centre.
- Liffey Valley Shopping Centre link (new tab) - click here.
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Comments
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- This store has a Sensory Hour during the first hour they are open on a Sunday morning, every Sunday.
Public Transport and Parking (Purple Car Park)
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Clondalkin.
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Parking
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- The store does not have its own car park.
- The store shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are available.
Approach (Liffey Valley Shopping Centre)
- Access into Liffey Valley Shopping Centre is via double width automatic doors with step free access.
- There is step free access on the approach to the store.
- The surface of the approach is vinyl.
Outside Access (Liffey Valley Shopping Centre - Womenswear Entrance)
- This information is for the entrance located in Liffey Valley Shopping Centre.
- There is step free access at this entrance.
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Entrance Details
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- There are no doors at this entrance.
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 230cm.
Approach (Liffey Valley Shopping Centre Purple Car Park)
- There is step free access on the approach to the store.
- The surface of the approach is block paving.
- There is a/are fixed bollard(s) on the approach to the store.
Outside Access (Liffey Valley Shopping Centre Purple Car Park - Home)
- This information is for the entrance located in the Purple car park.
- There is step free access at this entrance.
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Entrance Details
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- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The width of the door opening is 250cm (8ft 2in).
- There is a second set of doors at this entrance.
- The second set of doors open automatically.
- The second set of doors are double.
- The width of the door opening is 250cm (8ft 2in).
- There are fixed barriers/security barriers at this entrance.
- The minimum width between the fixed barriers/security barriers is 225cm.
Outside Access (Liffey Valley Shopping Centre Purple Car Park - Food Hall)
- This information is for the entrance located in the Purple car park.
- There is step free access at this entrance.
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Entrance Details
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- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The width of the door opening is 190cm (6ft 3in).
- There is a second set of doors at this entrance.
- The second set of doors open automatically.
- The second set of doors are double.
- The width of the door opening is 120cm (3ft 11in).
Inside Access
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Inside Access
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- There is step free access throughout the store.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The store does play background music.
- There is a/are fixed hearing assistance system(s) in the store.
- The hearing assistance system(s) is/are located at the Home desk/counter and at the food information counter.
- There is not a cash machine in the store.
- There is a/are wheelchair(s) available to borrow.
- Trolleys designed for the use of wheelchair users are available.
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Click and Collect
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- There is a Click and Collect service in the store.
- Customers can obtain online Order and Collect items from the Order and Collect counter.
- The Order and Collect counter is located to the front right of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance, between Womenswear and Menswear.
- There is step free access to the Order and Collect counter.
- There is a clear accessible route to the Order and Collect counter.
- The Order and Collect counter is approximately 24m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the Click and Collect counter is 94cm.
- There is not a hearing assistance system at the counter.
- There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
Womenswear
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Womenswear
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- Womenswear is located ahead as you enter the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to Womenswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Womenswear aisle(s).
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Till(s)/Counter(s)
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- There is step free access to the Womenswear till(s)/counter(s).
- There is a clear accessible route to the Womenswear till(s)/counter(s).
- The nearest Womenswear till(s)/counter(s) is/are approximately 9m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the Womenswear till(s)/counter(s) is/are 95cm.
- There is not a hearing assistance system at the till(s)/counter(s).
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 20 fitting room(s) in total within Womenswear, 2 of which are accessible fitting rooms.
- There is step free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the opening is 100cm.
- The dimensions of the accessible fitting room(s) are 157cm x 200cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 105cm from the floor.
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a drop down/tip up chair in the accessible fitting room(s).
- The height of the chair from the floor is 44cm.
- There is not an assistance bell in the accessible fitting room(s).
- There is an/are additional accessible fitting room(s) in this area, however details may vary.
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Standard Fitting Room(s)
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- There is/are 18 standard fitting room(s) within Womenswear.
- There is step free access to the standard fitting room(s).
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Till/Counter (Womenswear - Front Left)
- The till/counter is located to the front left of the store as you enter via the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to the till/counter.
- There is a clear accessible route to the till/counter.
- The till/counter is approximately 21m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the till/counter is 97cm.
- There is not a hearing assistance system at the till/counter.
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
Beauty
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Beauty
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- The Beauty department is located ahead as you enter the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to the Beauty department.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Beauty department aisle(s).
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Till(s)/Counter(s)
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- There is step free access to the Beauty department till(s)/counter(s).
- There is a clear accessible route to the Beauty department till(s)/counter(s).
- The nearest Beauty department till(s)/counter(s) is/are approximately 28m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the Beauty department till(s)/counter(s) is/are 90cm.
- There is not a hearing assistance system at the till(s)/counter(s).
- There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
Home
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Home
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- The Home department is located ahead as you enter the Liffey Valley Shopping Centre Purple Car Park - Home entrance.
- There is step free access to the Home department.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Home department aisle(s).
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Till(s)/Counter(s)
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- There is step free access to the Home department till(s)/counter(s).
- There is a clear accessible route to the Home department till(s)/counter(s).
- The nearest Home department till(s)/counter(s) is/are approximately 30m from the Liffey Valley Shopping Centre Purple Car Park - Home entrance.
- The height of the Home department till(s)/counter(s) is/are 95cm.
- There is a hearing assistance system at the till(s)/counter(s).
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
Food Hall
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Food Hall
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- The Food Hall is located ahead as you enter the Liffey Valley Shopping Centre Purple Car Park - Food Hall entrance.
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
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Till(s)/Counter(s)
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- There is a food information counter.
- There is step free access to the food information counter.
- There is a clear accessible route to the food information counter.
- The height of the food information counter is 95cm.
- There is a hearing assistance system at the counter.
- There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
- The height of the checkout(s) is/are 95cm.
- The height of the lowered section of the high activity till(s) is 69cm.
- There is not a self service till with a hearing assistance system.
- Staff can provide assistance with using the self service till(s) (Scott tills).
Menswear
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Menswear
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- Menswear is located to the right of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to Menswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Menswear aisle(s).
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Till(s)/Counter(s)
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- There is step free access to the Menswear till(s)/counter(s).
- There is a clear accessible route to the Menswear till(s)/counter(s).
- The nearest Menswear till(s)/counter(s) is/are approximately 36m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the Menswear till(s)/counter(s) is/are 95cm.
- There is not a hearing assistance system at the till(s)/counter(s).
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
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Accessible Fitting Room(s)
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- There is/are 9 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the opening is 100cm.
- The dimensions of the accessible fitting room(s) are 155cm x 200cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 30cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 104cm from the floor.
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a drop down/tip up chair in the accessible fitting room(s).
- The height of the chair from the floor is 42cm.
- There is not an assistance bell in the accessible fitting room(s).
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Standard Fitting Room(s)
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- There is/are 8 standard fitting room(s) within Menswear.
- There is step free access to the standard fitting room(s).
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Café (M&S Café)
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Location and Access
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- The Café is located to the right of the store as you enter the Liffey Valley Shopping Centre Purple Car Park - Home entrance.
- There is step free access to the Café.
- There is a clear accessible route to the Café.
- There is step free access throughout the Café.
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Counter
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- Food and/or drink(s) is/are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is 85cm.
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Tables and Seating
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- There is not a priority table for wheelchair users.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m from the Café entrance/opening.
- The distance between the floor and the dining tables is 68cm.
- There is clear manoeuvring space throughout the Café.
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Menus and Services
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- Menus are available on the wall.
- The Café has a menu board.
- Hand held large print menus are available on request.
- Menus are clearly written.
- Menus are presented in high contrasting colours.
- Drinking straws are available.
- Two handle cups are not available.
- The Café does not play background music.
- WiFi is available in the Café.
Lingerie
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Lingerie
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- Lingerie is located to the rear of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to Lingerie.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Lingerie aisle(s).
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Accessible Fitting Room(s)
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- There is/are 7 fitting room(s) in total within Lingerie, 1 of which is an accessible fitting room.
- There is step free access to the accessible fitting room(s).
- There is a clear accessible route to the accessible fitting room(s).
- There is a curtain opening to access the accessible fitting room(s).
- The clear width of the opening is 100cm.
- The dimensions of the accessible fitting room(s) are 155cm x 200cm.
- There is clear manoeuvring space in the accessible fitting room(s).
- There is a/are wall mounted rail(s) in the accessible fitting room(s).
- There is a drop down rail in the accessible fitting room(s).
- There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 29cm from the floor.
- There is a/are coat hook(s) in the accessible fitting room(s), 100cm from the floor.
- There is a functional emergency alarm in the accessible fitting room(s).
- There is a drop down/tip up chair in the accessible fitting room(s).
- The height of the chair from the floor is 48cm.
- There is not an assistance bell in the accessible fitting room(s).
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Standard Fitting Room(s)
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- There is/are 6 standard fitting room(s) within Lingerie.
- There is step free access to the standard fitting room(s).
- There is a clear accessible route to the standard fitting room(s).
- There is a chair/stool/changing bench in the standard fitting room(s).
Babywear/Kidswear
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Babywear/Kidswear
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- Babywear/Kidswear is located to the rear of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance.
- There is step free access to Babywear/Kidswear.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Babywear/Kidswear aisle(s).
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Till(s)/Counter(s)
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- There is step free access to the Babywear/Kidswear till(s)/counter(s).
- There is a clear accessible route to the Babywear/Kidswear till(s)/counter(s).
- The nearest Babywear/Kidswear till(s)/counter(s) is/are approximately 60m from the Liffey Valley Shopping Centre - Womenswear entrance.
- The height of the Babywear/Kidswear till(s)/counter(s) is/are 95cm.
- There is not a hearing assistance system at the till(s)/counter(s).
- There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are not placed in front of a background which is patterned.
Toilet with Adaptations (Right Hand Transfer)
- There is an accessible toilet in the store.
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Location of and Access to the Accessible Toilet
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- The accessible toilet is unisex.
- The accessible toilet is located to the rear of the store as you enter the Liffey Valley Shopping Centre Womenswear entrance, to the rear of the Babywear/Kidswear department.
- There is step free access into the accessible toilet.
- There is a clear accessible route to the accessible toilet.
- The accessible toilet is approximately 70m from the Liffey Valley Shopping Centre - Womenswear entrance.
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Features and Dimensions of the Accessible Toilet
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- Staff do not need to be notified for use of the accessible toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens towards you (pull).
- The width of the door opening is 95cm.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 150cm x 240cm.
- There is clear manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm.
- There is a drop down rail on the transfer side.
- There is a flush on the transfer side.
- There is a functional emergency alarm.
- There are disposal facilities in the accessible toilet.
- There is a coat hook in the accessible toilet, 130cm from the floor.
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Position of Fixtures in the Accessible Toilet
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- There is a/are wall mounted rail(s).
- As you face the toilet the wall mounted grab rail(s) is/are on both sides.
- There is a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
- The shelf or equivalent flat surface is not within 95cm of the floor.
- There is a mirror in the accessible toilet, the bottom edge of the mirror is 55cm from the floor.
- The height of the toilet seat above floor level is 48cm.
- The toilet has a cistern.
- There is a toilet roll holder.
- The toilet roll holder can be reached when seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is a wash basin.
- The wash basin can be reached when seated on the toilet.
- The height of the wash basin is 72cm.
- The tap type is sensor. It is a mixer tap.
- The tap(s) can be reached when seated on the toilet.
- The distance from the nearest tap(s) to the toilet seat is 60cm.
- There is a soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The height of the soap dispenser is 125cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The height of the hand dryer is 92cm.
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Colour Contrast in the Accessible Toilet
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- There is a colour contrast between the external door and wall.
- There is a colour contrast between internal door and wall.
- There is a colour contrast between the grab rail(s) on the right and wall.
- There is a colour contrast between the grab rail(s) on the left and wall.
- There is a colour contrast between the drop down rail and wall.
- There is a colour contrast between the walls and floor.
Standard Toilet(s)
- There is a/are standard female and male toilet(s) in the store.
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Standard Female and Male Toilet(s)
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- The female and male toilet(s) is/are located to the rear of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance, to the rear of the Babywear/Kidswear department.
- There is step free access to all of the standard female and male toilet(s).
- There is a clear accessible route to all of the standard female and male toilet(s).
- There is not an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.
Parent and Baby Room
- There is a parent and baby room in the store.
- The parent and baby room is located to the rear of the store as you enter the Liffey Valley Shopping Centre - Womenswear entrance, to the rear of the Babywear/Kidswear department.
- There is step free access into the parent and baby room.
- There is a clear accessible route to the parent and baby room.
- The parent and baby room is approximately 70m from the Liffey Valley Shopping Centre - Womenswear entrance.
- Staff do not need to be notified for use of the room.
- The height of the baby change table/bench once extended and in use is 104cm.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 90cm.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in Irish Sign Language.
- There is a member of staff available to provide assistance.
- There is not a home delivery service available from the store.
Sunflower Lanyard Scheme
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.